W New York - Times Square

Starting at

$ 292

TripAdvisor Review

Based on 4927 review

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This hotel is located on Broadway in New York City's Times Square, a 10-minute walk from 5th Avenue shopping. The Empire State Building is 2.4 km from the hotel and the Metropolitan Museum of Art and Central Park are 4 km away. Public transportation links are found in front of the hotel. Countless s...

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Property Info

This hotel is located on Broadway in New York City's Times Square, a 10-minute walk from 5th Avenue shopping. The Empire State Building is 2.4 km from the hotel and the Metropolitan Museum of Art and Central Park are 4 km away. Public transportation links are found in front of the hotel. Countless shopping venues, restaurants, bars and pubs are easily within walking distance. Nightlife fans have a wide range of options, with the closest nightclub lying a mere 500 m away.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
GymnasiumNo cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetWheelchair access (there may be some limitations)The use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityParty roomMultilingual teamBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Free self parkingDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aConciergeConciergeCheck-out hourCheck-out hourNewspapersConciergeBicycle storageTowels and bed linenConciergeConciergeTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.SpaConciergeTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.NewspapersTowels and bed linenPamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesRelax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.NewspapersNewspaper standTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iAfter a day on the slopes, enjoy recreational amenities, which include bicycles to rent. Additional amenities at this pension include complimentary wireless Internet access, concierge services, and skTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Grill/BBQTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Victorian hotel include wedding services, a fireplacTake time to pamper yourself with a visit to the full-service spa.Clothes dryerTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and shopping on site. Additional features at this Art DElevator
several
Elevator
Transport options
ParkingGarage
Reception services
Safe boxNewspapersLuggage storage

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2072

  • Very Good

    1512

  • Good

    705

  • Reasonable

    389

  • Bad

    249

Travelers profile
  • Business

    1018

  • Couples

    1511

  • Solo travel

    254

  • Family

    1040

  • Friends getaway

    580

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Location is everything.

Reviewed 30 november, 2021

I have stayed here a number of times and I can see that COVID has taken its toll a bit. The positive- I rarely saw another person. I think I may have been the only person on my floor. Elevators were not crowded and I was mostly alone when riding them. So it feels very safe there. The room rate was really good for NYC. Starbucks is across the street! The negative- still no room service, no coffee (in room or otherwise), no W store for incidentals, and the Blue Fin restaurant is now closed. (It was one of my favorites in Times Square. Dos Caminos took its place, and its not nearly as nice or classy as the Fin). My room was in need of some paint but the bed was super comfy and I love the pillows at the W. I didn't love having to get out of bed to run outside for coffee in the morning, but I did it. The mini-bar is empty but you can use it as a fridge if you bring in yogurt or breakfast food yourself. I will likely always stay here because of its proximity to everything. P.S. The W's brand of Momo toiletries smells divine! I ordered some online while I was there.

Localgirl0330

Wow talk about deterioration.

Reviewed 21 november, 2021

No room service, no restaurant for breakfast, no coffee in room, hardware falling off closet door etc. Really seems like a mess. Front desk people were helpful. Location is great for Broadway theaters.

M4515XCharryw

Not what you would expect from a Marriott property

Reviewed 26 october, 2021

This was not what we expected from a Marriot property. First off no directions or staff to let you know lobby was on 7th floor. We wondered around until finally another guest told us. Second the staff was not friendly Third I have stayed in NYC many times and understand rooms are much smaller but the use of space and the lack of being able to place items was very dissappointing. The walls were dingy, the lamps were old. Our rooms floor was wet on one side of the room. We told house keeping. They told us they would inform maintenance. The floor was wet the entire stay. One occasion we told them they gave us spray to cover the wet moldy smell. The only pro was the location. Very close to everything Our next trip will not be at the W Times Square

Keith S

Stay away from this Hotel

Reviewed 23 october, 2021

Stay away from this Hotel this is not W Hotel standards !!!! Extremely tiny room not even a Closet or space to place anything near the sink Terrible experience !!!! Look somewhere else do not stay here. This Hotel shouldn’t be under Marriott brand !!!!

angiexelmundo

3 stars is generous

Reviewed 14 october, 2021

PROs - Times Square - Spacious room - good shower - decent darkening of room at night CONs - dirty (picture attached) - no recognition of elite status - no coffee in room - no real meals in the hotel - scratchy sheets I would never stay here again. From the moment I checked in I could tell it would be a subpar Marriott experience.

150hotelnightsayear