Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 11 de Julio de 2017
Es un hotel con muy amplias habitaciones , el personal es muy atento y servicial , lo único que faltó para completar el puntaje total es que no incluye desayuno.
Por todo lo demás ( arquitectura , decoración , personal de limpieza , atención al cliente ) es muy bueno .
La cama es una nube
Opinión escrita el 10 de Junio de 2016
Lo mejor de este hotel para mi fue la cama. Qué buen descanso!. El hotel no queda tan cerca a San Francisco, así que si la intención es permanecer allí, hay que contar con 45 min a 1 hora de desplazamiento. El personal es muy amable, las habitaciones son cómodas y lo suficientemente amplias. No probamos el desayuno porque cerca hay restaurantes. Muy recomendado.
Good value hotel in the Bay Area
Opinión escrita el 28 de Junio de 2021
Stayed here for 3 nights while visiting SF. Plenty of shops and restaurants nearby. The price here was much better than staying in SF and there’s free parking here as well. The room was spacious, clean, AC was working well. The only issue is that they are not doing daily housekeeping due to Covid, although restrictions have been lifted in California already and this is the first hotel I’ve stayed in during the pandemic that isn’t providing that service, even by request. So overall besides that issue I would stay here again.
Unkempt, needs maintenance/cleaning. Disappointing for Marriott Brand
Opinión escrita el 2 de Junio de 2021
I'm a huge fan of Marriott Hotels and always make Marriott my first choice when seeking accommodation. In fact, I worked for Marrriot several years ago, so this is why I was super-disappointed with the maintenance of this property.
While the room was standard and met expectations, and I can understand the lack of housekeeping staff and the challenges of working during the pandemic, the public areas need a lot of simple attention.
1). The hallways on each floor were dirty and didn't appear to have been vacuumed in weeks,
2) The Fire Extinguisher on the 3rd Floor was MISSING. Yes, missing the whole time we were there.
3) The garbage cans near the bistro and outside by the pool were overflowing with garbage as if they had not been emptied in days
4). The wood floors in the elevators appear not to have been mopped or cleaned in weeks. Yes...weeks. scuff marks, dirt, garbage. (Is this really a Marriott Hotel?)
5). The parking lot has a lot of loose garbage and general litter.
6) One of our rooms had a word green stain on the veiled curtain. Why didn't housekeeping catch this? Gross.
7) My Marriott Rewards account always requests "High Floor". So I was given a second floor room, with a view of the Garbage Area and dumpsters. Aren't these notes read when rooms are assigned? I know some rooms would need to have to look at this view, but at least make the area organized and somewhat cleaned, or put a roof on this area. This is not a nice thing to have to look out on when gazing out the windows.]
8). The Access to the Pool required a room key, but that wasn't working so people from next door's Residence Inn were coming over to use the pool at the Courtyard. Super, super crowded.
If management is reading this review, I would suggest that you hire or designate someone to maintain the public areas. It is not a hard thing to have someone onsite to keep watch and make things look clean. impressions go a long way.
Courtyard Newark CA
Opinión escrita el 24 de Mayo de 2021
Took my first post Covid trip since March 2020. The Courtyard has a new manger (T.J. Ransom), and a number of new staff members. On a scale of 1-10, I would rate them about a 12. I found them to be Courteous, friendly, efficient and knowledgeable. The property was coming out of mothballs (It was closed for a while), but it was clean, good looking and in good shape. I was there on business, but there were a number of guests on holiday and, based upon my own experience and what I was told by other guests, I would highly recommend the place for anyone staying in the Bay Area.
I don't know how to answer the questions about snack bar, convenience store and coffee shop. They have a Bistro that has drinks and food and they have a "pantry" that sells wine, beer, soda, water and snacks.
It also has an exercise room, swimming pool, guest computers and printers.