Royal Station Hotel

Starting at

$ 135

Lobby
Room
Room

TripAdvisor Review

Based on 2567 review

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This charming city hotel is located right in the heart of Newcastle. The hotel features elegant Victorian architecture and modern facilities. The hotel building was built in 1858 and offers 4 floors with a total of 133 rooms, of which 31 are singles, 84 are doubles as well as 14 suites. The faciliti...

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Property Info

This charming city hotel is located right in the heart of Newcastle. The hotel features elegant Victorian architecture and modern facilities. The hotel building was built in 1858 and offers 4 floors with a total of 133 rooms, of which 31 are singles, 84 are doubles as well as 14 suites. The facilities include a lobby with a 24-hour reception, a safe, conference facilities, a currency exchange desk, lift access and a car park. Dining options include an inviting café and a restaurant. Smoking is not permitted throughout the building. The cosily furnished rooms all have en suite bathroom faciliti...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Pool and wellness facilities
Indoor pool
Reception services
ConciergeLuggage storage
No rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Parking (limited spaces)Reception with wheelchair accessParty roomIlluminated path to the entranceUncovered parkingBreakfast available (surcharge)Bar / LoungeFree self parkingBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBusiness centerTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyFree self parkingEnjoy recreational amenities such as a fitness center and bicycles to rent. This aparthotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    859

  • Very Good

    872

  • Good

    447

  • Reasonable

    208

  • Bad

    181

Travelers profile
  • Business

    527

  • Couples

    885

  • Solo travel

    240

  • Family

    288

  • Friends getaway

    358

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Okay but should be better

Reviewed 21 november, 2021

Typical story of a mediocre hotel in a great building. Firstly, it is overpriced. Stayed in a king room, which had the space and decor of a standard room in a budget hotel. Not bad but not close to worth the money. Another issue was the clientele. Any time I was in the lobby, there was a stag-do, or a hen's night, or a football supporters group embroiled in some kind of altercation with the reception staff. It produced queues and an uncomfortable atmosphere on each occasion. I wouldn't return to the Royal Station at weekends or at the price I paid, it's not bad but it's at the lowest end of mid-range hotel quality.

bigdogwoof

Somewhat outdated

Reviewed 21 november, 2021

The location is great, very central and lots of places are in walking distance. The public areas, meaning the entrance and reception, are beautiful, clean, and spacious. Our room unfortunately was down a very windy and grey corridor (we first turned around, because it looked very dark and like there cannot possibly be another room. It was clean, but everything had a very dark and austere colour scheme, which didn't make it comfortable or pleasant. The bathroom was missing the shower handle, and showering caused a flood on the floor. In total it just seems like it maybe used to be a nice hotel, but could do with some modernizing. Parking for the night was 18 GBP, which seems outrageous.

Anika S

Fantastic stay !

Reviewed 18 november, 2021

We stayed two nights at this glorious traditional hotel, the staff are very friendly the standard of cleaning is spot on . We had a delicious meal and a wonderful breakfast, so really cannot wait to stay again .

Pat D

Lovely stay

Reviewed 17 november, 2021

Stayed for 1 night on a DBB offer. Check in was smooth and the early check in was very welcome. Room was fine with everything you need, toiletries , tea tray, iron, hair dryer etc. We used the leisure facilities which was lovely, no hot water in shower area at pool was a shame. Food during the stay was lovely, breakfast was extremely nice. Michael and Sandra are a credit to your hotel.. Both offered outstanding customer service. The hotel is a beautiful old building that does look quite tired in places but that's to be expected... Its not an ultra modern travel lodge. Fabulous location. We would definitely stay again.

carole1278

Poor consideration

Reviewed 17 november, 2021

I booked a solo trip to Newcastle and chose this hotel through Booking.com . However, a close relative passed away suddenly and I've had to cancel my trip. A charge was made for one night as it was within the cancellation policy. I respectfully asked for this charge to be waived but it has been refused. Not a good view of the hotels consideration in my unprecedented circumstances. I would imagine the hotel had no problem reselling my booked room. Poor service as far as I'm concerned and I would have expected a group such as the "Cairns" could stretch to waiving a charge.

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