Check-out ends at: 11:00
<h3>Property Location</h3> Located in Niagara Falls, Niagara Riverside Resort, BW Premier Collection is on a river, a 4-minute drive from Fashion Outlets of Niagara Falls and 6 minutes from Niagara Falls State Park. This hotel is 4.9 mi (8 km) from American Falls and 5.1 mi (8.2 km) from Cave of the Winds. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - Fashion Outlets of Niagara Falls - 3.7 km / 2.3 mi<br> - Niagara Falls State Park - 6 km / 3.7 mi<br> - Adams Power Plant Transformer House - 6.9 km / 4.3 mi<br> - Seneca Niagara Resort & Casino - 6.9 km / 4.3 mi<br> - O...
7001 Buffalo Avenue, Niagara Falls, New York, 14304, United States - Niagara Falls, New York - U.S - 14304
Check-out ends at: 11:00
Stayed in worse hotels, but paid a lot less
Reviewed 30 june, 2022
The lobby of the hotel was remarkably clean and up to date. First thing to note is this is a pet friendly hotel and there were a lot of pets there during our stay. Rooms, at first appeared okay, but had a musty smell to them. there was a refrigerator but no microwave. Beside the bed nearest the window, there was what appeared to be either a separation or large crack in the floor that had shifted up causing a pretty good tripping hazard at the very least and possibly structural issues. Hot water was in limited supply, the toilet plugged up several times during our 2 night stay. Finally, they charge $10 per night parking. I was told it was because it was a destination location. Its Not!!!
Reviewed 25 june, 2022
First room hadn't been cleaned, so we were switched to a different room. The hotel has the appearance that it is trying to be modern and nice, but the hallways were dirty, there were bugs on the celling of the room we stayed in. Got to the hotel later than we wanted and when we tried to use the restaurant, we were told that someone would be by to help us, but the next person told us that it was closed, even though it wasn't 9pm yet. The kids were excited about getting to swim after a 10 hour drive that day, only to be run out of the pool at 10pm, when it says online that it closes at 11pm. There are body wash, shampoo and conditioner dispensers in the shower...When I took a shower, I discovered that all of them were empty after I got in. My wife looked and noticed razor covers in one of the dispensers. I was going to call the front desk, but realized that there was not cord to the phone. This was a disaster, so at that point I was just ready to get out. It should be a crime to have to pay for parking, when the lot is less than half full. This is not even walking distance to the falls, so I'm not even sure why this is a requirement. After going to the falls and seeing how dirty the town actually is, it makes me think that this hotel is just a product of its environment.
Reviewed 13 june, 2022
PAY for PARKING! at the hotel. WHY? it is an open parking lot. Not a secure garage. Broken items in the room. It was a nice room though. Great view of the roof of the dinning room. Cute outside sitting areas but the canopies were caving in. No one fixed the 2 nights we were there. It is a very nice hotel but staff should care more about these amenities. Also, the DO NOT DISTURB signs clearly do not work as house keeping entered our room. i asked specifically at the desk for no one to go into our room.
Phenomenal stay!!! Amazing staff and management team!
Reviewed 30 may, 2022
Couldn’t ask for a better getaway! The management team along with the staff were phenomenal!! Despite being short staffed they were so happy and go lucky! Happy to serve!! The food at the Bella vista restaurant left me speechless and craving for more!! We stayed before and after picking up our daughter from college. They were so accommodating towards our fur baby!
low value for the price
Reviewed 27 may, 2022
Room was small and cramped. Carpet was stained and appeared dirty. No microwave. No complimentary breakfast. Charged for parking. Vanity sink outside bathroom. TV channels limited and no guide. Dark, depressing decor. Good shower and towels. Nice view. Friendly staff