Based on 860 review
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The Niagara Riverside Resort, BW Premier Collection is Niagara Falls' ultimate waterfront destination. Located on the banks of the Niagara River, we're just moments away from everything that Niagara Falls has to offer. If you want to stay in and relax, kick back on one of our two patios and enjoy a great meal at Bella Vista and an amazing sunrise or sunset.
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Pool and wellness facilitiesIndoor pool
Reception servicesLuggage storage
Reviewed 29 november, 2021
Quick check in. Room was on 6th floor. We got the King Suite with River View. It was a nice view. Only complaint is it was very noisy with kids running up and down hall. Walls were thin, I could hear the alarm going off for the person next door.
Not very helpful
Reviewed 22 november, 2021
Only there a couple hours. Maybe 20 minutes in room. Didn’t even unpack. Babysitter called that family member was ill so we had to leave before ever using bed or bath. No reimbursement—not even partial.
Was not impressed
Reviewed 22 november, 2021
I want to start the the 2 women that where checking me in where very nice, polite and professional however I was very disappointed with this place. 1st they charge for parking when they own a huge lot, but they don't take your truck information? I can see the parking fee for properties in large cities that don't have a big parking lot but Niagara Falls? 2nd the room we stayed in was not clean well. Looked like they just clean quickly and move on to next room or maybe the cleaner had better things to do. Shower/bathroom should never show black microbial growth any where. And last the bed was horrible! not sure how many miles this bed had but it needs to be replaced. Every time we got on or off the bed you can hear the springs popping. The worst bed i have ever slept on. I would have slept on the floor (rm 131) Sorry Best Western. I will definitely try this place again and get maybe a upgraded room or give the location a heads up i was the one who left this review. Property does look nice, the staff was great and it's not far from the Falls.
A beatiful haven in niagara falls
Reviewed 8 november, 2021
We stayed at this beautiful hotel for two nights. It is located on the Niagara river bank and our room, which was spacious and comfortable, had a wonderful view of the river and one of the bridges over it. The staff was very frie dly and responsive. Really loved it
Fabulous mini vacation spot
Reviewed 6 november, 2021
My husband and I recently took a few days off for ourselves and drove to Niagara Falls. We stayed at the Niagara Riverside Resort and everything about it was an excellent experience. Wonderful service, clean hotel and rooms (sanitized), beautiful view of the river, quiet, pet friendly, and a fun area to shop around and of course, go to the falls! We'd stay here again!