Based on 176 review
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Our Homewood Suites by Hilton North Charleston Hotel offers the comforts of home perfect for an extended stay or a weekend getaway. Our welcoming hotel offers both business and leisure travelers a central North Charleston location providing easy access to all major Charleston areas. The complimentary Charleston airport shuttle also provides service for destinations within a 6 mile radius. Take advantage of our many amenities including complimentary parking and an outdoor pool, perfect for a relaxing swim on a sunny day. For those cool evenings, spend some time outside in the outdoor lounge are...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Reviewed 7 december, 2021
We stayed for 4 days at this hotel in November 2021. Property was reasonably ok, room was lacking a few this, light fixture shade (bare bulb hanging) towels, soap. Maids were very friendly once I found them. Breakfast for about average now days, but the staff on the main floor were definitely DIFFERENT!! They were LOUD, VERY LOUD!! They would literally yell at each other from the main desk to the food area, then come to the food area while we and others were eating and talk very loudly, yell and laugh so incredibly loud, it was unnerving to eat or even be there. If you looked around, you saw people trying to eat breakfast looking in total disbelief. I stay at Hilton properties more than any other and they have suffered some problems during the pandemic, but this was completely unavoidable. You felt like you were in someone personal home and they were very loud and raucous family. It was like they were totally unaware that there were guest there. What could have been a 4 rating turned into a 2 because the management has no idea how to maintain a working and guest atmosphere.
Would Not Recommend
Reviewed 6 december, 2021
The hotel service at this hotel was awful, we stayed at this hotel for four nights. Where do I start..... Let me start with the service Night Manager was good professional, the other manager if that is what he is was bad, never at the front desk " Jarell was his name" when not at his desk, outside smoking with earbuds in, or shooting the breeze with the kitchen staff laughing and running up and down the lobby. Broken beer bottles right as you drive up, I told Jarell about it and it was still there the next day. The lobby was good, breakfast was bad with very little choices to choose from so I never ate , no ice machines on the floors I called down and the night manager said that the hotel does not have ice machines but a cooler with prepacked bags of ice in a cooler. The cooler was empty went downstairs to ask about ice in the coolers Jarell again at the front looking as if he didn't want to be disturbed pointed me in the direction of the kitchen, the kitchen lady was rude and said in a rude tone I just refilled them. The next day she apologized for her rude behavior which was fine but still no excuse. We are the customers... We stayed at this hotel for a total of four days no room cleaning, no clean towels I finally went down on the last night to request towels but none were immediately available so I had to wait a couple of hours but again the nice night manager did deliver on his promise. Parking was awful none available very limited and the hotel in not in the nicest area so good luck at night. The room itself was nice and clean but the hotel is off the expressway and not one good night of sleep, loud traffic, fire trucks sirens going throughout the night at some point you just get use to it. I called Hilton to request a new room the agent called the front desk Jarell again said that nothing was available and that someone would call the next day if something came available well no phone call. We were stuck because we prepaid so we had to stay otherwise I would have left the next day. I would advise anyone to do your research and read the reviews , I made the mistake of not doing that and ended up taking a chance on this place never again. I did a self check out no receipt was emailed looked at my credit card statement two charges one for $100, and another for $70, called Hilton they transferred me over to the front desk , the night manager could not explain why I had both charges and said that they would fall off , said that he would email me over my receipt still no receipt. Again please be careful with this place. Would not recommend
Best hotel ever
Reviewed 30 november, 2021
My family stayed in Charleston for my mother in law's surgery at MUSC. We were there for over a week, stayed at three different hotels, and the homewoods was one of the best experiences I've ever had, and I'm talking nationwide. The rooms were spacious, tastefully AND functionally furnished, the hotel was easy to navigate, every single member of the staff was so polite and friendly, breakfast and dinner (yes, they serve dinner during the week) was delicious, and Dani, the guest services ambassador gave us an amazing pitch and helped us book a visit to Orlando next year! The front office manager during our stay was David Gibson, and he's such a pleasant gentleman! Even my two year old loved him! The hotels we stayed in previously were so disappointing, we checked out early and as soon as we entered our room at the homewoods, it was like a breath of fresh air. The Charleston area is also so beautiful, we look forward to visiting again under more enjoyable circumstances, and staying at this specific hotel. It's knock-your-socks-off good.
David Gibson and Leon Heyward are amazing!
Reviewed 19 november, 2021
I normally don't write reviews but had to do so at your property. The check in was smooth with Leon as I arrived late and kept bothering him with questions and he was ever so eager to assist me. The next superstar I had the pleasure of meeting was David who went above and beyond and accommodated my request making me choose to stay another night just because of his southern hospitality. There are only some cut out to have people facing occupations and these two have definitely got it.
Awesome place to stay!!
Reviewed 17 november, 2021
This is the best extended stay hotel that I have had the pleasure of being a guest in. Front desk manager Mr. David Gibson along with all of the staff goes above and beyond to make guests feel welcomed!!