Holiday Inn Express & Suites North Conway

Starting at

$ 103

TripAdvisor Review

Based on 575 review

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Property Info

Located in the heart of the White Mountains This hotel's cozy accommodations are set in the gorgeous White Mountains of New Hampshire, minutes from all that Mount Washington Valley has to offer. The Holiday Inn Express and Suites is across the street from Settler's Green Outlet Village, two miles to Downtown North Conway where you can experience unique shops, restaurants and visit the Conway Scenic Railroad. Storyland and Mt. Washington are only a short drive with beautiful scenery along the way! If you're looking for outdoor adventure, the Saco River, Echo Lake State Park and the National For...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several

Elevator

Guest rating

TripAdvisor

Travelers rating

Excellent
203
Very Good
208
Good
90
Reasonable
39
Bad
35

Travelers profile

Business
19
Couples
195
Solo travel
17
Family
229
Friends getaway
42

Scores Summary

Cleanliness
Location
Rooms
Service
Sleep Quality
Value

Don't waste your money

Reviewed 12 october, 2021

We were recently at the Holiday Inn Express. No wifi. Called the front desk and this young gentleman said he would look into it, never heard back from anyone. The room was very warm and we couldn't adjust the temperature. Mgt ran that. Room was clean and the bed was comfortable, but room had strong odor when you walked in . Tried to open window but you could only open it MAYBE 2 inches. The worst Holiday Inn I ever stayed in. Will not be back. Sorry

traceygirl1

Least Sanitary Hotel Ever

Reviewed 31 august, 2021

There Cleanliness pledge isn't worth the the paper it's printed on - and no they won't make it right. I seriously doubt my room was cleaned between the guest before me and me. After checking in I went to the room and turned down the bed to find hair on the bed. I went downstairs immediately and was informed they were completely booked and had no where else for me. I was then given two sets of clean sheets so I could change the sheets myself and was told the manager would be informed in the morning. Went back up to the room and found the other bed had more hair, plus a bloodstain on the sheets. In the morning the front desk manager had no idea what I was talking about bit gave me a sob story about being short staffed and lots of new staff. That's not the consumer's issue. I was told I would get a call about making it right. The hotel never called me. So much for their pledge to make it right. Worst experience dealing with a hotel of my life. AVOID AT ALL COSTS!

Y9672YRjenniferw

Great stay

Reviewed 26 august, 2021

This was our first stop after a very long drive. The staff at the front desk were so nice and welcoming. They gave us rooms as close together as they could which was great. The beds were very comfortable and we all slept great. We enjoyed the pool and hot tub and it was very relaxing. The breakfast the next morning was fresh and good with a lot of choices. The rooms were clean and I would recommend this hotel.

at12exit

Terrible. Room smelled of smoke and mold, black stuff on walls and ceiling

Reviewed 24 august, 2021

Arrived after an 8 hour drive from New York. Room provided smelled like smoke with what was supposed to be a non smoking. Front desk was very accommodating and provided another room which smelled like mold, then a 3rd room which had black spots on wall and ceiling which appeared to possibly be mold. The best part of the hotel is the front desk staff who tried to accommodate us. The hotel is very old and in desperate need of a renovation. The front desk was kind enough to cancel the reservation as booked directly through Holiday Inn and are a rewards member. We booked another room nearby. You book a Holiday Inn because you expect a certain standard and this standard was far from met. They talked about issues with cleaning staff and being short staffed, however this is not the consumer's issue.

hotbat73

Great staff, old hotel

Reviewed 20 august, 2021

the hotel is in dire need of a renovation, but the front desk staff were awesome, accommodating and ready to help me. breakfast was crazy busy but good selections. manager was in the lobby to say good bye when we checked out. ill be back..... when they update.

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