TripAdvisor Rating
Based on 4620 reviews
See all**Property Location**.Located in Naples (Pelican Bay), Naples Grande Beach Resort is a 4-minute walk from Clam Pass Park and 13 minutes by foot from Waterside Shops. This 4.5-star hotel is 1.4 mi (2.3 km) from Vanderbilt Beach and 3.7 mi (5.9 km) from Mercato. Distances are displayed...
More about the hotel
Were slightly apprehensive becuase of some reviews, but were quite pleased!
We stayed Feb 2021. The hotel is about a 15 minute drive to 5th Ave which was fine for us. Great location near alot of shopping/dining options on it's own. The hotel was very clean, and the staff was very courteous and helpful. We had the breakfast package and were concerned with some of the reviews but we had a very good experience. Important to note, no buffet as of Feb 21 so food was order and brought to table. Service was great, the food was good, and they had some healthy options too. The staff at Aura worked together to get you seated, get you your food, and does it with a pleasant demeanor. Glad we got the breakfast package because we could start out day early and not worry about it. The room was very clean and fairly spacious for a hotel room. Nice balcony and even from the side away from the direct water view we still had a nice gulf coast view. Easy to order drinks or food at the pool or beach. Quick and fun tram ride down the boardwalk to a very nice beach with chairs, umbrellas, cabanas for guests. (additional charge for umbrellas $18 and cabanas $25) The cabanas with bed were alot more and we didn't feel it was really worth it. Overall a very nice stay for our little family and we thought when you think about all the amenities you are getting here it makes the extra price per night worth it. $18 for self park per day was a little steep but really my only complaint. Hand sanitizers all over on little stands near elevators and doors.
Disappointed
The resort has a lot of potential if they remodel it down to the rooms. The staff was not very nice either. Very mediocre. Our first room had mold in the shower and so did the second room. The furniture was a little beat up.
Facelift would make it 5 stars
Great place that just needs to be updated. Pools and hot tub were up to temperature which is unusual for a resort. Nice change to actually have a hot tub and not a like warm one. Pools were probably 88 degrees and felt great. Fitness center had a ton of equipment. Most of the machines were fine, the free weights and bench need to be replaced. Rooms were nice but again, some things were dated.
February Get-Away
We always enjoy our stay at Naples Grande and will continue to do so on our annual trip to Naples. Everything from location, service, to value is top-notch! We would highly recommend this hotel to anyone.
Great Hotel
Hotel was great, clean and updated. We stayed in one of the villas and it was perfect for our family. Hung out by the pool a couple days which was great. Was too bad that covid resulted in no wait service by the pool, so had to go up to the bar every time we wanted a drink or something to eat. Foos and drink was a bit expensive, but then again it’s Naples. Also a good location. Would definitely stay again and highly recommend.