Sheraton Chicago Northbrook Hotel

Starting at

$ 81

TripAdvisor Review

Based on 299 review

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This charming hotel is situated in North Shore. Wi-Fi internet connection is available on public areas. Sheraton Chicago Northbrook Hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. The null has functional business facilities, ideal fo...

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Property Info

This charming hotel is situated in North Shore. Wi-Fi internet connection is available on public areas. Sheraton Chicago Northbrook Hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. The null has functional business facilities, ideal for business travellers.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Pool and wellness facilities
Indoor pool
Reception services
Luggage storage
No cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesFast check-inCoffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Free self parkingPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake time to pamper yourself with a visit to the full-service spa. Additional features at this guesthouse include complimentary wireless Internet access and ski storage.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iBe sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wed

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    112

  • Very Good

    106

  • Good

    49

  • Reasonable

    19

  • Bad

    13

Travelers profile
  • Business

    121

  • Couples

    44

  • Solo travel

    21

  • Family

    74

  • Friends getaway

    17

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

I would give it a 10 out of 5!

Reviewed 29 november, 2021

Loved our stay! The bedding and bed were so comfortable we felt like we were sleeping on cloud nine! We really were impressed with the beauty of the room, and the plug ins for charging devices as well as extra plug ins on the table for business computer use. Everything was shiny clean but they had run out of non decaf coffee when we were there. Strange but true. We had brought our own iced coffee in the cooler so no big deal.

KarmaCounselor

No Cleaning Available

Reviewed 10 november, 2021

We booked this place for 7 nights sight unseen off the internet, relying on the Sheraton name. BIG MISTAKE! Despite their claims to scientific sanitation, etc., they throw all the dirty linens in the hallways for the guests to walk through. Our room looked clean when we arrived, but the next day no one came in to clean. When we asked them to make up our room, they told us WE DO NOT PROVIDE DAILLY CLEANING. It isn't even available at any price! The cleaning staff seemed to clean some rooms, but refused ABSOLUTELY to clean ours. We told them at the very least we needed fresh towels and the wastebaskets emptied, but we had to get into a big argument involving the front desk before they finally agreed to do so. I have never stayed in an American hotel where they refuse to provide daily cleaning, and all guests should be warned in advance. I didn't see any insects or rodents, but the "no cleaning" policy could certainly lead to infestations. If they say this "no cleaning" policy has anything to do with COVID, that is not true. We stayed in a very nice hotel in Las Vegas a few months ago, and they provided normal daily cleaning without claiming it would kill the staff, ha-ha!

Allva2014

Fantastic stay! We are so glad we chose this property.

Reviewed 1 october, 2021

Hotel- Sheraton Northbrook (Northbrook, IL) Date- 9sept-12sept 2021 (3 nights) Overall: 5/5. Excellent. This was among the best Sheraton experiences we have had. This cozy, modern, & clean hotel is located in a serene North Shore area village and boasts a friendly, efficient, & professional staff. Rewards Club Recognition- 4/5. Very good. We were verbally thanked for our loyalty, and our room was upgraded to a “Club King” room, which included access to the Sheraton Club Lounge. We were assigned welcome amenity points and given meal vouchers for on the days that the lounge doesn’t serve breakfast. We felt like valued guests. Staff- 5/5. Excellent. Before our arrival, we called and spoke with Francis about our pet; she was friendly and knowledgeable. “Mo” checked us into the property, and he efficiently explained the property. Penny, at the reception, helped us when we extended our stay; she was very professional. Overall, everyone we interacted with was very kind, knowledgeable, & courteous. Property Appearance & Maintenance- 5/5. Excellent. The renovations really make this property shine. No outstanding maintenance items were evident. Exterior- 5/5. The exterior is debris free, and the hotel is well branded. Interior- 5/5. The lobby and corridors are clean, and the baseboards, walls, & carpets are scuff-free. All lighting was operational, as were both elevators. Accommodations- 4/5. Very good. We were assigned a “Club King” room, and we were very happy. The room was virtually spot free. The room was appropriately appointed, and the furnishings were in good repair. The bed- & bathroom was exactly as advertised on the hotel and chain websites. A stain was present on the wallpaper in the corner, and there was evidence of something like a water leak above the window by the ceiling; otherwise, the room was spot-free. The bedding was super comfortable. We would choose this room type again. Housekeeping- 5/5. Excellent. Our room was unquestionably clean. The bedding was fresh, unwrinkled, & blemish free. The carpets were immaculate, as was the bathroom. All toiletry items, shampoo, conditioner, soap, toilet paper, etc., were all provided in a supply adequate for the length of our stay. At no point during our stay did the housekeepers disturb us while the DND sign was in place. Each time we passed the housekeepers in the hallway, they were pleasant and eager to ensure we had everything we needed. Pool/Gym- 4/5. The fitness center and the pool were both available. Breakfast/Meal Options- 5/5. Excellent. In addition to the breakfast service being offering during the week in the club lounge, breakfast and dinner were both available in the restaurant downstairs. Beverages were available in the club lounge as well. Laundry- not evaluated. Computer/Printer/WiFi- 4/5. WiFi signal was not strong in at the end of the hallways, but while connected, streaming was smooth & uninterrupted. Other- At the time of our visit, signage to indicate that masks were mandatory were everywhere. Guests and employees alike complied.

jcfox1978

Lacking attention to detail

Reviewed 24 august, 2021

Nothing like a long day of overseas travel and arriving at a hotel and assigned a room that has not been cleaned…ugh! Unfortunately not unique to this property…3 different properties, across 3 different parts of the country in the last several months. Why is this happening? I have a theory….in PC (pre-COVID), rooms were serviced daily. Now IC (in-COVID) no rooms are serviced, just towels, soap, and shampoo left hanging on door. No doubt COVID has changed things….for the worst! Less service, less amenities, same and higher cost. Now let’s think about this: if rooms are serviced daily, sprayed with an aerosol disinfectant, and towels replaced, this stuff of skipping rooms goes away. Just wear a mask and gloves…I believe that this ‘pick and choose’ servicing of rooms is leading to all of this confusion and forgetfulness. Now let’s get back to this visit. Francis did a great job and quickly accommodated me into another room, not the king bed I had originally reserved, AC was off, and smelled musky but I was able to get much needed rest - thank you! Not a good initial experience at all, but I am not blaming the front desk staff who followed up with me - her service was exceptional as was the breakfast staff - good job by those teammates. In fact, those 3 teammates kept my rating at average and not a 1. I hope the hotel can get it together, I travel here often and love the location of the property. I appreciate you reading and hope there is something that can be learned and improved upon.

BelfastIrelandthebes

Nice and friendly staff and manager

Reviewed 18 august, 2021

I recommend this hotel, very clean, good breakfast, nice staff and a friendly manager. Go there and enjoy! The area is safe and nice. It is also very close to Chicago Botanic Garden that has a free admission

saida412