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Excellent location and character
Opinión escrita el 27 de Agosto de 2021
The friendly and helpful staff made this overnight stay a good experience. I left my car in the Station Car Park, lots of room in this safe multistory, and under ten pounds for overnight parking.
There was no bar or dining in the hotel midweek, the staff left at five or six pm. However the quiet hotel felt secure, with modern room locks and CCTV around the staircase.
The bed was comfortable, and the room was clean. However the TV remote had flat batteries, and I didn't like the automatic light/fan in the en suite. It switched on when I didn't want it too (a quick visit at 4AM) and switched off when I did (having a shower at 9AM). A minor problem though. There was some street noise, but nothing excessive for a city centre location. The building site next door started up soon after 7am, and that was a bit annoying. Nottingham is FULL of building sites at the moment, so this would be difficult to avoid.
If I visit the area again, I will go back to this hotel.
Stopped by for drinks
Opinión escrita el 18 de Agosto de 2021
Although we never stayed in the hotel we did visit the wonderful bar .
The bar is superb, lovely decor and furnishings including a superb looking serving bar and plenty of seating available both inside and outside looking out onto the busy and bustling streets by the railway station.
We got a beer each and sat outside as it was roasting hot, beer was good, a light, hoppy and unpretentious lager style beer bursting with taste, on a hot afternoon a totally refreshing brew.
We really enjoyed our beers here,planned the day out while sipping our beers and for a first time visit to this bar we had a very pleasant experience.
The Bentinct Hotel Bar is easy to locate along Station Street.
Most definitely well worth checking out if you're in the area.
Family visit 2021
Opinión escrita el 5 de Agosto de 2021
The hotel is comfy, clean and so convenient to everything, with excellent parking in the station
The staff are super friendly and helpful, Vicky The Manager, Louise and a new young student man
One draw back is it is not suitable for everyone as stairs to climb, but you ignore this
The bar/seating area is lovely to sit in on the corner, where you can people watch and see the world go by
super friendly staff and very comfortable, spotless hotel
Opinión escrita el 26 de Julio de 2021
lovely friendly staff and spotlesssly clean and comfortable hotel. The bar/breakfast room was really unique and relaxing. Its right next to train station and bus stop which although convenient it was a little noisy at night but just take some decent ear plugs! Don't let that put you off staying there!
Could be better
Opinión escrita el 7 de Julio de 2021
We stayed here for one night. Staff pleasant and the room was clean.
Bathroom: the bathroom light is on a movement sensor so kept turning itself off while you are in the shower. The door of the shower constantly slid open so the bathroom ended up rather wet. The basin is one designed for a cloakroom, so narrow that you can't wash your face without getting your feet wet. No shower gel - just the bracket where the dispenser should be.
The sheet on the bed was so small that it would not tuck in, so rucked up during the night. Towels also small and thin.
"Due to Covid" breakfast was delivered in a bag hung on your door the evening before and consisted of a child's brioche, plastic-wrapped chocolate crepe, a pack of broken 'breakfast biscuits', apple juice and small mandarins (see photo). As there were only four tea bags provided you were rationed to one cup of tea on arrival and one at breakfast time (we went elsewhere to get an edible breakfast). We couldn't ask for more tea bags as there are no staff on site between 10 p.m. and around 9 a.m.
Finally, beware - on the signing in form you agree that the company can charge your credit card "without limitation" for anything damaged or stolen. We felt very uncomfortable after signing this and asked the member of staff on duty when we checked out to go up and inspect the room, which she deemed unnecessary. We took photos as 'insurance' as there is otherwise no proof of how the room was left.
I don't like to give a hotel a poor review but we really felt that this was not what we would expect for a hotel charging £95 per night.