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Opinión escrita el 17 de Marzo de 2016
Un hotel de la linea de los Courtyard. Ubicado convenientemente cerca de la carretera aunque el hotel no es excesivametne visible por la noche.
Tiene Parking y un buen wi fi gratuito. Ofrece uno de mas alta capacidad por $.4.45.
Opinión escrita el 1 de Septiembre de 2015
Muy buena opción. Buen servicio, las habitaciones agradables y lo mejor, con un balcón que te permite tener una sensación de mayor amplitud. Muy cómodo.
El personal muy amable. Quizás solo sea un poco caro, pero todos los hoteles por la zona lo son.
Fabulous choice for Marin/Sonoma, with excellent Covid-19 safety practices
Opinión escrita el 20 de Septiembre de 2021
I've stayed here twice in the past week and both times I was super-impressed by the hotel, staff and Covid-19 practices.
First the staff--they are amazingly accomodating. When they were booked solid on a Saturday night, the hotel desk clerk went above and beyond to figure out a way to accommodate our family's special request. And when I stayed there on my own earlier in the week, they called to check that I had all I needed in my room. That does not happen often these days! In short, the staff goes a step beyond anything I have seen at other Courtyard properties in the region...and the next time we stay at a hotel in Marin, this will be where we stay.
Second, the COVID-19 precautions. Earlier this month we had stayed at another Marriott Courtyard property in Marin, and were really disappointed by their lax attitude about the pandemic. Here at the Novoto Marin/Sonoma property, they are taking the pandemic seriously and doing everything they can to minimize spread of the virus at their property. Hand sanitizer is available everywhere, there is an air cleaner by the front desk, employees are disciplined about wearing masks and there is an extra table away from the desk with sanitizing fluid-filled bins to deposit used key cards. This place does it right!
Third, the rooms. Rooms were great--comfortable and spotless. When I stayed here alone earlier in the week, I had to do some work and attend a zoom meeting. The work desk was great and the background view for zoom was professional--no beds in the background from the king bed room I had. Comfortably designed rooms all around!
Look no further, this is a great choice! My brother had recommended this place to me as they stayed here last year when their house was being rennovated after a flood, and they felt safe there when the pandemic was having a spike! I was happy to see that everything he said was right!
Opinión escrita el 23 de Agosto de 2021
My family and I had a positive, one night experience at this hotel. The room was spacious and clean. The area was nothing special, but ample restaurants were right nearby and a grocery store behind the hotel. Overall, I would stay here again. The front desk staff were very pleasant and helpful.
Unsanitary & unsafe.
Opinión escrita el 11 de Octubre de 2020
The room was not safe & sanitary. In normal times, that would be unacceptable but during COVID-19, this is beyond unacceptable.
1. The coffee mugs tasted like glass cleaner which is not safe or sanitary. If this is a operational practice to not wash glass wear, this needs to change ASAP with new standards on washing &/or providing single use cups. Guests should not be ingesting cleaning supplies.
2. The blow dryer was filthy from previous guest makeup. This is not only unacceptable from a visual standards level but also shows that the blow dryers are not sanitized.
I travel often for work and am a Hilton Honors member. I choose to use Hilton hotels for the experience they provide when I travel. In limited cases, I have used Marriott for work and decided to use my points for this stay.
I was warned by a travel agent that Marriott was not clean during their recent stay with their family. While this was concerning, especially during COVID-19, I imagined it was his specific experience.
I now can confirm it is from an operational process versus a one off bad service.
Sanitation & safety is important during any guest operation procedure but in a pandemic, needs to be prioritized.
I will be sharing this information with peers that travel.
Do better to put safer operational policies in place for housekeeping.
Guest Room #226
Stay Date: 10/10 (1 night)