Holiday Inn Express

Starting at

$ 123

Business Center
Lobby
Room

TripAdvisor Review

Based on 155 review

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Location Location Location! We are the newest property in Novi, Michigan. We are just a half hour outside of Detroit. Located on West 12 Mile road, we are easily accessible from several major freeways. Enjoy our hotel's convenient access to convention centers and sports arenas, including Suburban Co...

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Property Info

Location Location Location! We are the newest property in Novi, Michigan. We are just a half hour outside of Detroit. Located on West 12 Mile road, we are easily accessible from several major freeways. Enjoy our hotel's convenient access to convention centers and sports arenas, including Suburban Collection Showplace, Compuware Arena, and the Novi Ice Arena. We are also just moments away from major corporations like Nissan, Harman, Ryder, ITC Holdings, Hewlett Packard, and MI Cat. You can get where you need to go in our complimentary shuttle that services a five mile radius of the hotel, Monda...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolIndoor pool
several
Elevator
Business Facilities / Facilities
Business Center
Contactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Reception with wheelchair accessIn-room accessibilityContactless check-in availableSwimming pool with wheelchair accessMultilingual teamFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    61

  • Very Good

    60

  • Good

    19

  • Reasonable

    9

  • Bad

    6

Travelers profile
  • Business

    65

  • Couples

    18

  • Solo travel

    7

  • Family

    43

  • Friends getaway

    8

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Eww

Reviewed 5 november, 2021

Bed bugs that’s all I’m going to say. Avoid unless they fix the problem. And like not impressed with anything there. Like it felt like I stepped in 1995 and not the good 1995 that you can reminisce about. But on a positive note, all the staff we encountered were amazing and handled the situation with ease. Kudos to them.

Nicholas1997heyword2

Visible BLACK mold!

Reviewed 30 july, 2021

We travel full time and prefer to stay in IHG properties when possible however, we will be rethinking this practice. We arrived at this location on Wednesday, July 28th, 2021 at approx. 5 pm. Check-in took a few extra minutes with a staff member Lorenzo that was training. We were charged a $50 fee for incidentals and our room charge was $150. 83 including tax. The first red flag was that the lobby was under renovation. We reached the second floor where the carpet looked ready to fall apart under our feet. The hand sanitizer stations were filled with water. Our room (#219) was stuffy with the air conditioner having been turned completely off. There were no light switches in the bathroom. Missing controllers on the bathroom wall. The headboard was dismantled. The biggest issue was the peeling wallpaper and BLACK mold on the ceiling above the shower and under the peeling wallpaper. We picked up our bags and left!

dlc398

Amazing, friendly front desk staff

Reviewed 26 june, 2021

This HIES was found to be clean, nicely furnished and a good value money wise. What made this 3 night stay special was the professionalism, courtesy and friendliness of the front desk staff. At check-in and each day of our stay they were very nice, helpful with requests and questions. Thank you!!!

David R

Value for money

Reviewed 30 december, 2020

My wife and I had a wonderful experience at this hotel. The price we paid for a regular room was excellent. There was an issue with the heater in our first room, so they upgraded our room for free. Sam Samil was especially helpful during our stay. Next time we are in the Detroit area, we will definitely be staying here again!

thespaniard98

Disappointed

Reviewed 22 february, 2020

Been here before. The hotel has deteriorated. Room was not clean. Sticky stuff on the furniture. Bathroom shower rod falling off. Had to ask two days in row to be cleaned. Breakfast food inedible. Go someplace else.

camelsolutions