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The Surrey offers a prestigious Upper East Side location - within easy walking distance of New Yorks best museums - landmarks and shopping. Central Park is one block from the Hotels doorstep. The Surrey is located on East 76th at Madison Avenue. All of the citys best attractions - theaters - businesses and shopping addresses are within easy reach of the Hotel.An intimate address on the Upper East Side - The Surrey began as a townhouse to the stars of the 1920s and is now a hot 2014 pied-a-terre. Its location on Madison Avenue - just a block from Central Park - gives cultured guests direct acce...More details
Check-out ends at: 11:00
Stole my money / COVID Cancellation Penalty
Reviewed 17 july, 2020
I've enjoyed previous stays at the Surrey so I prepaid $3,678.03 for a reservation for June 11th on January 12th. Nancy Padolina (Director of Reservations & Distribution) notified me on June 2th that they had suspended operations due to COVID-19. I immediately requested a refund. She eventually responded on the date of my reservation that she would "follow up on this request with our Financial Team." After numerous phone calls I have received no response other than an email on the date of my reservation suggesting that their advance purchase policy meant that I had lost all of my money. This is despicable, especially for an establishment that continues to advertise flexible cancellations due to the virus. Be VERY careful!
Reviewed 29 april, 2020
I had the pleasure of staying at The Surrey in the early part of March to celebrate my birthday. This was my first time at the hotel and definitely will not be my last. From the very beginning, I was connected with Leilani Santiago, the guest relations manager. Saying she was excellent is an understatement. She ensured every need was met from dining and transportation needs to having some nice very (and thoughtful) birthday surprises placed in my room. Upon check in and check out, it was a very seamless and enjoyable stay. So thanks to Leilani and the entire staff for your thoughtful and very professional service. Best ... Troy
Reviewed 14 april, 2020
The location is perfecto! One of the safest places in the Upper East size. It is very convenient for shopping, and the famous Central Park is relatively close! Classic architecture with the old world charm. The breakfast is good as the title suggests. The room is really beautiful and spacious, elegant and clean, the bed is very comfortable, too much, is a city view room, perfect scenery. The doorman at is particularly welcoming! The bedroom area is average sized, but the bathroom is massive! The hotel lobby is connected to a restaurant that looks very popular, but we have not tried it because there are many supermarket restaurants around! Ask the front desk with a room of your preference. The Taiwanese restaurant nearby which is recommended too!
A charming hotel
Reviewed 21 march, 2020
A charming, art deco style traditional beautiful hotel. Beautiful rooms, mine had widows to three directions. Very good service. Style! The only criticism could be that the bar was, at least on Saturday night, both very noisy and very dark, not comfortable for an old-fashioned person. And of course, the location is perfect. Most certainly, I want to be back! One more piece of information: A very nice restaurant, particularly for breakfast but also other meals just round the corner on Madison, Three Guys.
Never wanted to leave
Reviewed 14 march, 2020
What an amazing stay at the Surrey the past few weeks. From the moment I checked in with my dog, we were warmly greeted and the warmth continued throughout the stay. The entire team was attentive and accommodating. Thank you to Vicki, Jessica, Lilly and the rest of the front desk staff. Georgina and I were sorry to have to leave and can’t wait to stay with you all again soon!