Opinión escrita el 12 de Septiembre de 2021
I was traveling cross country with a dog, so stayed here. I should have known better. It’s old and gross, and they charged me extra for the dog, which was sort of hilarious considering how disgusting this place was!
Rundown property, poorly maintained
Opinión escrita el 4 de Julio de 2021
The beds were dirty. The bedsheets are dirty and had holes. The blanket looked dirty. The bathroom door was barely held by a hinge. The other hinge is not connected to the door. The property looks like a rundown facility. It was poorly maintained. There is no indication that COVID sanitization procedures are followed.
Opinión escrita el 30 de Mayo de 2021
Drug addicts around made me worry about my car in the parking lot. The room was nice only complaint was that the bed sunk in the middle. You try to roll over and you fall right back in. No elevator to go up from the lobby so two flights of stairs to climb so ask for a 1st floor room so you don’t have to climb so much.
Opinión escrita el 29 de Abril de 2021
Well placed motel not far off the interstate, but far enough to where you don't hear it. It was very clean, very comfortable, receptionists wete very helpful and friendly. It is located near plenty of restaurants and has easy access and egress to I-10. Good night's stay.
disgusting/NO breakfast at all
Opinión escrita el 23 de Abril de 2021
ok, so I thought I had stayed at the worst hotels in Las Cruces until I stepped into this one. I guess we should start with check in: the office looks like a fishtank, but the check in gal was nice, and when one of the TV's didn't work brought me a new cable box and programmed it for me. This took two trips up and down three flights of stairs. NO elevator with smoking rooms on the top floor. I guess, they figure those who smoke will be encouraged to quit after walking up and down those stairs. We thought since the good list is smaller we would do that first. It has a good location, the parking lot is rough but well lit. The Frig and Microwave appeared clean. The shower had great pressure (but only got warm, never hot enough to feel clean).
That's it so here is what we discovered in this horrible hotel: The window in one room is broken (it had two large cracks across the entire pane, and then what looks like a square cut and higher up two impact breaks, this window is dangerous and when it breaks anyone under it will be hurt badly. The winds that high up worried us the entire visit). There is only 1 plug in the room that is accessible and works (the bathroom doesn't and yes we hit the reset buttons) one is behind the bed and you have to drag the bed out to get to it. The other has: mini frig, microwave, cable box, tv and lamp all plugged into it. If you want to charge your phone you will have to unplug something and then leave it over there instead of near the bed. The chair smells enough to warrant investigating. It smelled of pee and when the cushion is lifted it is indeed stained (several times) and was wet! YUK. The hallway was noisy all night. Note to management: your long term guests on the 3rd floor will ruin your business if you don't get this under control. They slam doors all night (door closer don't work on our rooms at all) and fight and scream at each other. People knocking on doors looking for someone at as late as 4am. THERE IS NO BREAKFAST HERE, they know the website lies and show no interest in fixing that. Other hotels have returned to offering it. They are not doing it to save money but are still charging like they offer it. Advise: Stay somewhere that tells the truth and does offer breakfast (coffee and juice does NOT a breakfast make!). They get their nose out of joint if you ask for more coffee for the room, so bring your own. You only get a single roll of toilet tissue and again don't ask for more. We only got two towels, one hand towel and one bathmat. Three of which were thread bear. They are all super scratchy (note to laundry use softener!) When we asked for washcloths they didn't have any. So, we had to go purchase some. The sheets in one room were dirty (so we slept on our clean towels). The beds are super old and very uncomfortable, the other room had a bed off and the guest having leg surgery enjoyed hitting one of the bed slats sticking out twice, as well, when the skirt was lifted there were toys, trash, food and other items to numerous to mention. The dresser had more of the same: note to housekeeping it looks like there is money down there to, might be worth a look while you clean behind it!. To top it off the bathroom had not been cleaned at all. The toilet was dirty (and didn't flush well, taking up to three flushes holding the handle down on the 3rd flush) the tank was disgusting and had a brown color to it. the bathtub was dirty, long black hair was all over it and the mat was pealing. (we all have light hair). There was either very old black soap scrum under there or mold. The floor was dirty and there were clothes left behind the door on the floor from the pervious guest(s).
There is so much more, but that is what is most important. Look, here's our advise, bring towels, tp, clean sheets, and a gun (to protect yourself from the other guests). Be prepared to get no sleep with slamming doors and loud neighbors. If you smoke you will be required to stay on the third floor with NO elevator. You will have to purchase your breakfast somewhere else. Save yourself some money, stay at another hotel that has cleaning standards and breakfast. Where you can get some sleep and feel safe doing it.