Melter Hotel & Apartments

Starting at

$ 142

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Interior Entrance
Interior Entrance

TripAdvisor Review

Based on 870 review

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Stop at Melter Hotel & Apartments to discover the wonders of Nuremberg. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, daily housekeeping, laundromat, luggage storage, restaurant are there for guest's enjoyment. Guestrooms are fitte...

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Property Info

Stop at Melter Hotel & Apartments to discover the wonders of Nuremberg. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, daily housekeeping, laundromat, luggage storage, restaurant are there for guest's enjoyment. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, complimentary instant coffee, complimentary tea, linens, mirror. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the fitness center. D...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentFree wireless internetWheelchair access (there may be some limitations)Reception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseHealth clubReception (limited hours)Shower room adapted for wheelchairsBreakfast available (surcharge)Wheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area.Pamper yourself with onsite massages and body treatments. This lodge also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    654

  • Very Good

    179

  • Good

    27

  • Reasonable

    5

  • Bad

    4

Travelers profile
  • Business

    252

  • Couples

    354

  • Solo travel

    26

  • Family

    143

  • Friends getaway

    61

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

BUYER BEWARE: Substandard COVID Cancellation Policy

Reviewed 27 november, 2021

Executive Summary: The hotel refused to grant a refund for a cancellation I requested after the Bavarian government issued extreme COVID measures due to soaring COVID infection rates. Unlike almost all hotels in the area, they do not allow full refunds less than 14 days from the reservation. During the COVID pandemic, airlines, hotels and other businesses have loosened cancellation policies to lure back customers. During my research for a trip to the Christmas Markets in Germany and France this year, I looked at literally dozens of possible hotels and BnB's. Almost without exception, the hotels all allowed cancellation within a few days of the reservation, most allowing cancellation the day prior or even day of the reservation. We made a reservation for 4 days at Melter Hotel and Apartments at $245/night. This rate is about twice their normal rate, because it was during the popular Christmas Market period. On Friday, 19 Nov 21 (10 days before my reservation), the Bavarian (Germany) state imposed a policy cancelling all Christmas Markets this year due to soaring COVID infection rates. The order also including a provision that in any district with an infection rate more than 1000/100,000, bars, clubs and restaurants, as well as cultural and sport venues will be closed. Given that we had planned to visit markets in 6 Bavarian towns, and the very real possibility that there could be a total lockdown and also concerns about the new Omicron variant, we had no choice but to cancel our trip. When I attempted to cancel our reservation, I discovered that Melter Hotel and Apartments' full cancellation window was 14 days, after which there was a 90% penalty for cancellation. Given the extreme measures taken by the Bavarian government and the fact that the cancellation was for reasons beyond our control, I requested an exception to their cancellation policy. They refused. They did offer an option to reschedule the reservation, but it had to be before 31 May 22 a time when our reservation was worth less than half of what I paid. Since we had no plans to visit Nuremberg until the Christmas markets next year, I requested the reservation be rescheduled for the same time next year. They again refused and withdrew their offer to reschedule our reservation. While their intransigence and refusal to cancel was technically in accordance their cancellation policy, given that our cancellation was 10 days before the reservation and due to extreme actions by Bavaria, I feel their refusal to offer a full refund was unreasonable. In any case, there are many hotels in the area that offer much more flexibility for cancellation in this dynamic COVID pandemic, so I wanted people to know and not make the same mistake I did.

TXTraveller703

5 star treament!

Reviewed 26 october, 2021

Check-in was super quick and the guy checking us in had every little detail covered. Rooms where great and so was breakfast. My new favourite hotel in Nürnberg in the most central location but without the noise of Tourists. Great place!

ninoveber

Great location - good place to stay

Reviewed 8 october, 2021

Situated right in the heart of the old town - easy arrangement to park your car near by. Rooms are well designed, clean and functional - particularly like the walk in shower. Housekeeping were excellent as were the front office staff. There is only one washing machine and drier on level one for guests to use but it seems the hotel use it as well for curtains! However they kindly put our wash in after their curtains were finished. Please look to upgrade or change your pillows regularly- I did ask but was told no others available. We chose not to include breakfast in the room rate and either ate at one of the many cafe close by or in our room as it had the appropriate facilities.

Jennifer H

Great location

Reviewed 3 october, 2021

Very nice hotel on the city center. The staff were top. The location was just perfect, near by subway station. 1 minute walk. Next time I will be at the same hotel. The breakfast wasn’t so good. There wasn’t many things to eat.

andreiasan2s

Will stay again

Reviewed 28 september, 2021

Great location given the Nuremberg city center is pretty much closed for the cars. Walking distance to everything including a parking garage that the hotel has an agreement with which will allow you to save a little :) Hardly 5 minutes walk away and very clear directions. Friendly staff at the reception. Well sized room with a coffee machine and some plates and utensils. Kinda lack of storage space but not a problem for us since we only stayed one night (we had the smallest studio room). Very quiet and good window blinds which provided us with a perfect sleep. Will make sure to stay here again if we ever come to Nuremberg which turned out to be a charming city, much more than we expected.

Stina1978