Sheraton Carlton Hotel Nuernberg

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$ 110

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Based on 766 review

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This luxury hotel is located near the train station and the city centre is only a few minutes away on foot. Opened in 2001, this elegant and modern hotel comprises a total of 166 rooms and 6 suites, and features a reception, a conference room, and a WLAN Access Point. Culinary options include the we...

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Property Info

This luxury hotel is located near the train station and the city centre is only a few minutes away on foot. Opened in 2001, this elegant and modern hotel comprises a total of 166 rooms and 6 suites, and features a reception, a conference room, and a WLAN Access Point. Culinary options include the well- known Boymann's Bar and the à la carte Tafelhof restaurant. Those arriving by car may make use of the car park or garage facilities. The luxurious rooms have an en suite bathroom, satellite/ cable TV, and Internet access. Air conditioning may be individually controlled. Guests may use the steam ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this aparthotel include tour/ticket assistance, a picnic area, and barbecue grills.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 7 spa tubs, a sauna, and a 24-hour fiEnjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area...
several
Elevator
Reception services
ConciergeLuggage storage
Business Facilities / Facilities
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a health club or take in the view from a rooftop terrace and a garden. Additional amenities at this bed & breakfast include concierge services, a telPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 spEnjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/tiTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features gift shops/newsstands and tour/ticket assistance.Enjoy the convenience of ski-in/ski-out access at this cabin, which also features bicycles to rent. This cabin also features complimentary wireless Internet access, tour/ticket assistance, and a picniTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and wedding services. Additional features at this hotel includeTake advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access and tour/ticket assistance.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/tiEnjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 7 spa tubs, a sauna, and a 24-hour fiRelax at the full-service spa, where you can enjoy massages and body treatments. You can soak up the sun at the private beach or enjoy other recreational amenities including a spa tub and a sauna. ThiTake advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hostel also features complimentary wireless Internet access, concierge servicesEnjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/tiTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hostel also features complimentary wireless Internet access, concierge servicesSeparate bedroomMake use of convenient amenities, which include complimentary wireless Internet access and a ballroom.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness centeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/tiTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this Beaux Arts hotel include concierge servicesTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and wedding services. Additional features at this hotel includeSeparate bedroomPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and a fOne meeting roomOne meeting roomTake time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel alsTreat yourself with massages and body treatments. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    409

  • Very Good

    241

  • Good

    74

  • Reasonable

    27

  • Bad

    15

Travelers profile
  • Business

    279

  • Couples

    212

  • Solo travel

    73

  • Family

    97

  • Friends getaway

    55

Scores Summary
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A disgrace for Marriott. Worst 5 star hotel I've ever stayed in

Reviewed 17 september, 2021

I've stayed in many 5 star hotels around the world, also recently during Covid (4 hotels in 4 countries in the last few weeks, inluding one hotel in Germany, 4 star but much better service than the Sheraton) This is the worst 5 star hotel I've ever stayed in. I am still staying here at the moment because I unfortunately pre-paid the room (I need to be in Nuernberg for family reasons and would be a happy loyal return customer for many years to come if this hotel was good). Hardware here is not bad (big rooms for European standards, nice bathroom), although aircon is not working. Wifi slow and often intermittent (so you don't realize you are suddenly on roaming!). Wifi also has a limit of 3 devices per room which is inadequate in 2021. But the service is horrible. Even if you complain, people simply don't care. No manager available. Many cutbacks with 'due to Covid' excuse (but that's not the reason why I am writing this review). Only exception is Ms. Esperanza who is good. Pretty much everyone else is either 4 star level (none 5 star) or downright atrocious. Aircon is not working: 2 wanna be technicians (not real technicians, one of them seemed just out of school and the other was the concierge?) showed up and literally just looked at the aircon and then told me it is fine and I need to 'take it easy' (quote). The real technician is NOT based inside the hotel. He apparently services multiple hotels and is super busy. I don't understand why these other hotels (I presume they are not 5 star as the Sheraton is supposedly the only 5 star hotel in Nuernberg) seem to take priority over the Sheraton. You can wait for him a few hours (we did so yesterday, he didn't show up and we were not informed that he won't be able to make it). You can try to book a time with him (we did so for today at 1130) but even then he wasn't able to make it (to be fair, he wanted to come earlier this morning but I was a on a work call, that's why I had scheduled it at 1130 ~18 hours ago). Of course the technician is not working on the weekend so if there's a technical issue with your room after Friday 1700, you're in bad luck. Marriott should kick this hotel out of their program. And whoever awarded them 5 stars, needs to take at least 1 star away. The other hotels in Nuernberg also have issues (aircon not working in any) but at least they don't claim to be 5 stars.

GwailoSIN

Very Loud Construction Noise!

Reviewed 8 september, 2021

Do not book this hotel until you’re absolutely assured that the hotel can do something about the loud construction noise! We stayed for 2 nights in early September. We booked through an online travel company. At about 9am the second day when we got back to our room after breakfast, we heard very loud construction noice directly above our room. That was not just some construction noise. It was from the use of a jackhammer that workers are actually required to wear earplugs when operating. We talked to the front desk staff. His first response was we should have already knew about all this. Just to clarify, we did not get any information about the construction from the online travel company, neither were we informed about the situation when we checked in. We asked the front desk staff to pause the construction for about half hour as we were getting ready to go out and told him we would be back after 1pm. He said he would tell the workers to stop the loud noise after then. But the jackhammer operation actually lasted till almost 3pm. My wife went to talk to the front desk again. This time it was another staff member. She simply told my wife that the workers getting off work at 5pm. She could change room for us if we wanted. But that’s not the point, we were told that the loud noise would stop after 1pm. We did not move. We wanted to avoid the hassle of packing/unpacking as we were checking out the next morning. I did find out after all that the hotel website has a notification about construction activities. Certain construction noise is OK. But asking your guests to bear the noise from operating a jackhammer is just unreasonable!

davidwI4079CH

Beautiful hotel in Nuremberg

Reviewed 31 august, 2021

located one block from the main train station, steps to U-bahn stop, very convenient to get to old town and the walking street. Front desk staff was friendly and efficient, we were greeted every time when entering or exiting the hotel. Breakfast buffet was ok and a bit limited, but I think it was due to Covid restrictions. The room is very comfortable, clean and extremely quiet, we were concerned as we were close to the elevator but did not hear any noise. The bath towels were a bit rough and thin unfortunately.

bostonnorthshore

Great Location & Sheraton Property

Reviewed 25 august, 2021

Great location around the corner from the central train station and still easily accessible to the old town area. Expect all COVID protocols to be reasonably enforced. As of our stop (23 Aug - 24 Aug) - proof of vaccine and passport are required at check-in (something that we expect will be universally required for our entire trip and each stop). Be aware of the different rules in country are required under law, this could help lessen any frustration you may feel if you encounter facilities where not everything is available (including in museums that may close off some exhibits), especially for those of us coming from areas where there is not a more disciplined and structured approach to COVID. The morning of our arrival was also the time elevated protocols were put in place to a rise in infection rates. Don’t let the infection rate comment alarm you if you’re coming from the US. I believe everyone is doing what they can to manage this as safely as they can and at least they’re trying to move forward with life while helping limit the impact the spread has. We’re coming from Texas where the number of average daily new cases is 14k v Germany’s 7k even with Texas having between 25-30 percent less people; so I actually feel a little safer going out here than I did back home. Doesn’t mean we won’t catch anything - but lowering the odds is a bit common sense. The staff at the hotel was excellent in the way they handled us with the new requirement; not that it was an issue - but they were clearly sensitive to it being something that changed while we were on our way over the Atlantic. Because our time was short - we didn’t get to use the facilities like the gym or pool though they were available for use and extremely clean. I saw a few complaints about the club level - for those of us from the US - it’s no different than how either Marriott or Hilton have club levels in their hotels for their frequent travelers; the restaurant on ground level was open though we were out early the next day and opted for grabbing something light from the rail station. Thanks much to the Sheraton Carlton and staff; well done. Chris & Lisa O’Neill - Frisco Texas USA

cplmoneill

Not so good after all

Reviewed 9 august, 2021

Room was ok, staff not so friendly. You got some nice photos of what seems to look like a rooftop restaurant but when you arrive you are gently told that this is reserved to gold Sheraton card’s holders… I’ll try another hotel next time I’ll be coming to NUE

maximed198805