Hilton Chicago/Oak Lawn

With a stay at Hilton Chicago/Oak Lawn in Oak Lawn, you'll be in the business district, within a 15-minute drive of State Street and Chicago Ridge Shopping Mall. This hotel is 10.1 mi (16.3 km) from University of Chicago and 11.4 mi (18.4 km) from Douglas Park.Make yourself at home in one of the 18...

More details

OpenWeather

1

Quarto, 1 cama King, vista para a cidade

Max. 3 adults and 2 children

1

Quarto, 1 cama King

Max. 3 adults and 2 children

1

Quarto, 2 camas Queen, acessível (Hearing)

Max. 4 adults and 3 children

1

Quarto, 2 camas Queen, vista para a cidade

Max. 5 adults and 4 children

1

Quarto, 1 cama King, acessível, banheira

Max. 3 adults and 2 children

1

Quarto, 1 cama King, acessível (Roll-in Shower)

Max. 3 adults and 2 children

1

Quarto, 2 camas Queen

Max. 5 adults and 4 children

Property Info

Check-in starts at: 15:00

Check-out ends at: 12:00

With a stay at Hilton Chicago/Oak Lawn in Oak Lawn, you'll be in the business district, within a 15-minute drive of State Street and Chicago Ridge Shopping Mall. This hotel is 10.1 mi (16.3 km) from University of Chicago and 11.4 mi (18.4 km) from Douglas Park.Make yourself at home in one of the 184 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Enjoy a meal at the restaurant or snacks in the c...

9333 S Cicero Ave - Oak Lawn, Illinois - U.S - 60453

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 12:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    413

  • Very Good

    293

  • Good

    189

  • Reasonable

    83

  • Bad

    99

Travelers profile
  • Business

    388

  • Couples

    137

  • Solo travel

    77

  • Family

    315

  • Friends getaway

    69

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Customer Service Training Could Help

Reviewed 18 february, 2023

As a Hilton Diamond member, I would hope that the customer service experience would mirror the diamond member benefits. The Oak Lawn Hilton certainly should consider advanced customer service training. After being placed on hold (for 11 minutes) by Amber, she returned only to offer rude/sarcastic responses. I am quite disappointed. I will most assuredly cancel my upcoming reservation along with eliminating the Oak Lawn Hilton from future family/business travel considerations. Giving a 1 rating only because ZERO is not an option.

Thurmon24

Excellent Hotel

Reviewed 5 february, 2023

Very nice place to stay. Family friendly. Employees were very concerned when they found out the reason for our trip. Would recommend this hotel for everyone that has a reason to go to Christ Hospital early in the morning. Less then a 5 min drive and we made it for a 6 am check in.

mrsprhillracing5656

Disappointed

Reviewed 30 january, 2023

That was very disappointed with my two-day stay the only thing that I asked was there be a tub there I'm 78 years old I didn't I didn't want to call the front desk moved to another room I had already sent prior notifications to what my expectations were

parisburns32

Confirmed, guaranteed reservation, but no room upon arrival

Reviewed 27 december, 2022

How can it be that you have a reservation confirmed in writing and guaranteed to a credit card, and you've even selected a specific room in the app (from among about two dozen available), then arrive three hours later to be told there are no rooms available and they're oversold? This is sheer incompetence and complete lack of regard for customer service. The front desk was a mess, with a long line of weary travelers expecting their rooms. No general announcement was made that they actually had no rooms. People were just made to stand in an unmoving line while two slow-moving clerks stared at their computers screens. I expect this kind of raw, sadistic incompetence from the airlines, not Hilton.

Steve S

Forget about the airport shuttle they supposedly offer!

Reviewed 7 december, 2022

We stayed here since it was a “full-service” hotel near Midway Airport with a free airport shuttle service. Was told prior to checking in that I had to call the driver to schedule but they never would answer after numerous calls. Ended up taking a Lyft out of our own pocket to get there. Asked if we could take the shuttle back at check-in and was told yes, the driver will be here tomorrow. Only for me to find out the next day that they didn’t have a shuttle driver for the next 4 days. This then left me to have to get pay out of pocket for another Lyft. Why do you offer a service you have no intention of providing to your guests? Bathrooms are incredibly cramped and small. Also, the area around the hotel is very sketchy. Security in the lobby wear bullet proof vests. Next time I’ll stay somewhere else for sure.

Ldybug16