Based on 333 review
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This comfortable hotel is in Oakland. There are a total of 162 162 at Courtyard Oakland Downtown. This null was fully refurbished in 2011. Wi-Fi internet connection is available on public areas. Courtyard Oakland Downtown offers 24-hour reception for guests' convenience. Communal areas are wheelchair accessible at Courtyard Oakland Downtown. Some services may be payable.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Reviewed 23 october, 2021
Checked in to our hotel last night to the surprise of no parking spaces available in the parking garage. Who doesn’t have as many parking spaces as hotel rooms? We walk into our room and it looked fantastic but smelled like literal GARBAGE. Called down and they sent up keys to a new room within 5 minutes. Unfortunately the new room was smaller with an older tv but at least it didn’t have a smell. Or so we thought. Both beds had the stench of body odor and one coupled with the smell of urine. And my pillow smelled so foul that I couldn’t even use it. The hotel had short comings and instead of accommodating up and making the moment right, our experience was shortchanged further.
Reviewed 28 may, 2021
The stay was absolutely pleasurable. The staff was more than accommodating and helpful. I would assuredly visit and stay with this location in the future! Upon arrival, I received a nifty sheet with local restaurants, bars, and other attractions. The staff had a fire alarm issue when I arrived, but overly accommodated for the slight inconvenience. Regardless of that, the staff wasn't overbearing, such as I've seen with other establishments.
Worst customer service ever
Reviewed 9 february, 2021
I booked a room here only to find out come morning that I booked it for the wrong day. I travel to oakland for my chemo and stay overnight cuz I don't feel well enough to drive home they refused to change my day and refused to give a refund stating the night staff already checked me into my room when I never showed up
Reviewed 1 january, 2021
Decent hotel in a convenient location, albeit a bit old and worn down. The walls are very poorly sound-proofed and I had to call the front desk to break up a loud party late at night in the adjacent room in order to sleep at all. To their credit the staff was prompt about taking care of that and there weren't any other major issues.
Reviewed 29 december, 2020
I normally have a great experience at Marriotts and even though the rooms were outdated at this particular one my stay was just fine. Unfortunately, 3 weeks after I checked out I was charged again for things I was already charged for during my stay and was paid for. I explained the situation to the manager and she was extremely rude and passive when I explained I could email a picture of the charge. I will continue to stay at Marriotts but not this one.