Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Sin agua en la ducha
Opinión escrita el 12 de Mayo de 2018
Hotel antiguo y viejo. Habia poquisima agua en el grifo del lavabo y ni una gota en la ducha, ni caliente ni templada.
Fui a preguntar a recepción y me informaron que ya lo sabían pero que no podían hacer nada porque eso era cosa de la Mánager y libraba el fin de semana.
Insistí para que llamarán a alguien de mantenimiento para que lo arreglarán y me dijeron que no, que ellos no eran responsables de que no hubiera agua en la ducha.
Muy poco profesionales
Buenas instalaciones, servicios no siempre bueno
Opinión escrita el 5 de Abril de 2018
Este es un hotel totalmente conveniente por la cercanía al aeropuerto de Oklahoma City. Sus habitaciones son cómodas y muy limpias. Pareciera incluso un hotel de una categoría superior. Te ofrecen traslado desde el aeropuerto y hacia éste. Es aquí en donde el servicio de una de las empleadas de la recepción (28 de marzo) dejó mucho que desear. Solicité el traslado al aeropuerto a las 5:00 Hrs , mi equipaje consistía en 4 maletas, por lo que le solicité a la encargada de la recepción , que le pidiera al conductor de la camioneta que la llevara a un acceso cercano a mi habitación, la cual se encontraba bastante lejos de la entrada principal. Ella se negó a hacerlo, por lo que tuvimos que hacer rodar innecesariamente las 4 maletas por varios pasillo muy largos. Este es el tipo de acciones que dan al traste con cualquier buen otro detalle de un hotel.
Quality inn with no quality
Opinión escrita el 30 de Mayo de 2021
The quality in the hotels are really bad. Under the blankets there was hair from the previous occupant, meaning they don’t clean their sheets. the water from the tap splashes everywhere, the shower water doesn’t drain out, and even the toilet tissue roll doesn’t go into the holder! Most strange hotel i have been to. They never have extra towels or hand towels to get from the front desk. They give the tiniest bar of soap for washing hands and showering. Watch out!!
Dirty and Run Down
Opinión escrita el 25 de Mayo de 2021
The room was dirty, and there were spots one of the beds. There was no refrigerator in the room. The room had a serious ant problem---there were ant everywhere. I would not stay here again. The breakfast was extremely limited. Now, I understand during the pandemic breakfast has been limited, but I've stayed in other Choice hotels that have had much better offerings. This breakfast couldn't even be classified as a continental breakfast. There were a few pieces of sad looking fruit and pre-packaged muffins All of this was in a basket on the front desk. There was no indication if this was indeed the breakfast or not, because it looked like it was for the staff and not the guests. I chose this location because of the convenience to the airport, but I will stay somewhere else next time.
Opinión escrita el 18 de Marzo de 2021
The manager took me to room 216 and said that was the only clean room they had, so I took it. After I took a nap I started to notice things, there was cold air coming in from the HVAC system. When I took a closer look at it I could see daylight coming in from outside and cold wind blowing in. I had to put a towel in the crack to stop the cold air. There was cigarettes ashes on the window sill and other nasty stuff in the window frame. When I sat on the bed I noticed the bedspread was nasty, food on the floor, plastic bag on the smoke detector. I finally couldn't take it anymore so I went down to the front desk and asked for another room when I told Amende what was wrong she told me that she told him not to open the second floor it hasn't been used in a long time. The manager came with me to my original room and I tried to show him where the cold air was coming in and he brushed me off and tired to show me how to use the HVAC system. I even showed him the smoke detector and he said they do that sometimes. We went to the new room and while he was standing there I took a quick look around and the room looked ok but after he left I took a better look and this room was just as bad as the first one. There was fingernail clippings on the floor, marijuana and food on the floor, the toilet was leaking and the floor around it was gross. Room 201 is next to the stairwell. I called Choice Hotels to file a complaint and ask for a full refund the Manager refused to refund me.