Ayres Inn & Suites Ontario Mills Mall

Starting at

$ 271

TripAdvisor Review

Based on 585 review

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Located next to Ontario Mills Mall, the Ayres Suites offers easy access to the best shopping, dining and entertainment in the Inland Empire. Discover exciting attractions like the Citizens Business Bank Arena, Big League Dreams, and the Pomona Fairplex, home of the LA County Fair. Tee off at the Arn...

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Property Info

Located next to Ontario Mills Mall, the Ayres Suites offers easy access to the best shopping, dining and entertainment in the Inland Empire. Discover exciting attractions like the Citizens Business Bank Arena, Big League Dreams, and the Pomona Fairplex, home of the LA County Fair. Tee off at the Arnold Palmer-designed championship course at the Empire Lakes Golf Course, or enjoy high-speed racing thrills at Auto Club Speedway. The Ontario Convention Center is a short drive away, and our hotel is four miles from LA/Ontario International Airport, easily accessible by our complimentary airport sh...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    321

  • Very Good

    172

  • Good

    64

  • Reasonable

    12

  • Bad

    16

Travelers profile
  • Business

    192

  • Couples

    96

  • Solo travel

    39

  • Family

    147

  • Friends getaway

    39

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good location

Reviewed 13 may, 2021

The location of this hotel is great with lots of food and shopping around and within walking distance. The hotel was nice and the bed was comfy. The bathroom could use some updating but it was still fine. Small vanity/sink area. I was given the handicap room and it was huge with lots of wide open space. The lamps had touch pads and one was broken. Didn’t have much interaction with any hotel staff but when I did they were kind.

Madmck66

Bait-and-switch pricing

Reviewed 20 april, 2021

At the end of my stay, they didn't refund the entirety of the security deposit. When I called to enquiry why, they said the room rate that I was initially charged was incorrect. They just decided to withhold the deposit without even informing me, because they after-the-fact decided that they didn't charge me enough for the room. The room was quite miserable as well! The lamps didn't work, the smoke detector was randomly chirping, and the maintenance team was extremely slow to react to the situation. This may have been the worst experience I've ever had at a hotel. Do not stay here. You'll regret it!

e_52_52_52

Simple two night stay

Reviewed 8 july, 2020

Stayed here for two nights with no complaints. Very friendly desk agents and shuttle drivers. Breakfast and evening reception provided at the desk. Great hours for breakfast that fit expanded early hours for the airport. Good sized rooms and bathrooms. Nice outdoor pool area. Plenty of restaurants and shopping nearby.

Rather_Nomadic

Pleasant stay....

Reviewed 20 march, 2020

Check in was quick. Staff is always friendly never had a bad experience at all. I like that it is right of the freeway and their are plenty of stores, fast food places, the mall, and etc. near by. They also offer shuttles to take you any where you need to go with a 3 mile radius. Also can pick and drop you off at the airport. Free wifi with stay and it is fast. Pool is heated they have a good size gym. Buffet style breakfast which is terrific what more can you ask for and the beds are so comfortable.

fuap2020

Not happy

Reviewed 13 march, 2020

This location and staff was horrible except housekeeping. The girl Natalia wasn’t friendly at all who wants someone like this representing them. Over talking me when I asked something cutting me off. Where was management at this time. I will be reporting her to Fedex committee. I asked to have my room on the mall side because it’s quiet and she said we are sold out there was nothing she could do but she didn’t even try, and I’m sure everyone was not checked into the hotel at this time. I don’t wish her to assist me anymore.

Pilotlife12