Country Inn & Suites By Carlson Ontario Mills, CA

Starting at

$ 226

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TripAdvisor Review

Based on 810 review

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Beautiful hotel with 117 rooms including 34 suites. The interior is decorated in warm country decor. Our proximity to the Ontario Mills Mall offers extensive shopping and dining options. Our staff takes pride in providing exceptional customer service to our guests and is currently rated 1 of 42 hote...

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Property Info

Beautiful hotel with 117 rooms including 34 suites. The interior is decorated in warm country decor. Our proximity to the Ontario Mills Mall offers extensive shopping and dining options. Our staff takes pride in providing exceptional customer service to our guests and is currently rated 1 of 42 hotels on TripAdvisor.com. We offer a complimentary grab n go breakfast, complimentary High Speed Internet, complimentary LYFT service to and from the Ontario International Airport, the Ontario Mills Mall and local businesses within 5 miles Whether you are traveling for business or pleasure, staying for...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasIn-room accessibilityMountain biking nearbyMultilingual teamQuick checkoutFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden. This apartment also features complimentary wireless Internet access, babysitTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel inclTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. AddiBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    471

  • Very Good

    194

  • Good

    66

  • Reasonable

    40

  • Bad

    39

Travelers profile
  • Business

    251

  • Couples

    130

  • Solo travel

    46

  • Family

    272

  • Friends getaway

    59

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Not bad

Reviewed 13 november, 2021

Good room close to the mall bed was a little less then I was hoping for but I guess it could have also been worse. That’s all I have to say but I have not reached the 200 characters minimum so I here we are.

raiders5575

basic, but lacking basics

Reviewed 13 april, 2021

We stayed briefly, checking in late one night and out at dawn the next. Beds comfortable, room ok, but when I got set to take a shower, there was no shower curtain! Weird. When I mentioned this to the front desk at checkout, they promised to "let management know." At least the next guest might get clean. Try someplace else.

cosoxfan

Unprofessional & unpleasant Front Desk person

Reviewed 17 december, 2020

I am a gold members , been at this hotel several times either on the business or family purposes, I am a pilot for one of a domestic airlines. During my stayed after long flight 23 hours at December 9th ,2020 , I was asked to get late check out by noon, at 11.30 am the front desk person knocking my door very intense and loud , asked me to leave. I told him give me several minutes because I have check out at noon , she said NO I have to leave now. Very sad very rude as a hospitality employee level. Front desk with full of tattoo in her arms very un polities attitude, my advice don’t ever stay at this hotel again.

hifnia2020

Local

Reviewed 19 october, 2020

Nice rooms and a nice quite stay near the mall and air port along with many other shopping centers along with the many sights and things to do the many agencies ... the room amenities along with the comforter and sheets are really nice definitely will stay here from now on

pinchifea

Awful experience!

Reviewed 7 october, 2020

The staff were absolutely horrible and very rude. Carpets in room were completely soaked and smelled. Management didn't care to fix any issues. Tried to fix the issues by talking with them but they didn't care to hear them and had no want to fix anything. Will NEVER stay here again.

travelguest2020