Based on 285 review
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Our Ontario California hotel offers free Wi-Fi, parking, an outdoor heated pool and hot tub, gym, and 24/7 business center. Less than a block from the Ontario Convention Center, the Holiday Inn Ontario Airport is also only 6 minutes from the Ontario International Airport (ONT). Go shopping at Ontario Mills with more than 200 stores and restaurants or pay a visit to Ontario's oldest existing business, the Graber Olive House, home of the renowned Graber olives. Catch a local sporting event or concert at the Toyota Arena/Citizens Business Bank Arena with friends or take the family to the Cucamong...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilities.
Reception servicesLuggage storage
This hotel is the WORST
Reviewed 18 august, 2021
There weren't basic things in the room such as a working safe an iron and towels. The staff was not cooperative when we had to go down for towels every night to take showers. We asked to have the fix the safe and they said somebody would come up and nobody showed up until we checked out 3 days after.
This hotel was a disappointment
Reviewed 19 november, 2019
I was given a room without blackout curtains - that was a first for me. Room was promptly swapped - and explanation was given that older rooms do not have those curtains. The noise from the highway in the room was really bad, tap water was not drinkable, vending machine on the floor was broke. Also, the shuttle service from the airport did not exist - after a long wait at the shuttle bus pickup I called and was told to take a cab. This hotel does not meet the standards for other Holiday Inn hotels and is overpriced. It needs more attention and updates considering how much I had to pay. So - not recommended - go someplace else
Work on progress
Reviewed 22 september, 2019
We had a pleasant stay at the hotel. They addressed issues timely and accordingly to satisfaction. I understand things happen, Our key cards did not work any time we tried to enter our room we had to go down to the front desk and get new room keys after the second time they did instruct us to pick up the courtesy phone on the floor by the elevators and they would accommodate us by bringing up a new set of keys to us. Not only the repetitive problem but our hotel room was actually the last room at the end of the hallway.Then On the second day we left at approximately 10am in the morning and returned back around 6 PM to find a room had not been serviced we immediately took a shower and had plans for the evening to go out I was I stop by the front desk I instructed them that I would like towels due to the fact that our room was not serviced and they were able to accommodate our room being serviced while we are out for the evening for dinner so they were definitely on top of it once things were brought to their attention.
Great place to stay
Reviewed 18 september, 2019
Very friendly and attentive staff here at the Holiday Inn, who are also willing to address concerns and take a proactive investment in finding a solution that is fair and reasonable. The rooms are clean, comfortable and quiet which is fantastic when you want to relax and unwind. They are also positioned in the community in terms of having access to many different restaurants and entertainment option that are close in proximity to the property. I will definitely stay here again!
Business Billing Difficult for Them
Reviewed 19 july, 2019
I've booked several hotel rooms for 12 people each staying at least 4 nights. In every reservation there was something difficult to them regarding billing. Most of the time you couldn't reach Renea I called 4 times in a week and kept going to voicemail and seemed to be the only person who was able to track receipts down. I used the same credit card for each reservation and two of the reservation happened to not have a credit card on the profile. Another reservation the name was backwards and wouldn't allow the guest to check-in so I was charged for that entire stay plus the guest was charged on their person credit card for the separate stay they had to make on site. If your looking for a place who can reserve rooms for a large number of people look elsewhere because the front desk and management get extremely confused quickly.