Based on 337 review
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This charming hotel is located in Ontario International Airport. The premises count with 164 welcoming 164. null can make good use of the wireless internet connection available at the public areas of the null. null will appreciate the 24-hour reception.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tour.
Business Facilities / FacilitiesMeeting Rooms
Reception servicesConciergeLuggage storage
a pleasant business stay
Reviewed 2 august, 2021
I stayed during a week in this sheraton as it was priced the same than a BW. The staff was very friendly and the room very cozy. Note that the hotel offer free coffee in the main hall early in the morning. The pool area is nice and well maintained.
Loud and noisy Rooms
Reviewed 21 june, 2021
The hotel was very noisy especially during the hours when most people are trying to sleep. I complained to the desk and they told the people in the room to quiet down. However the next morning they started up again early and lasted for two hours, kids screaming and pounding on the walls etc. When I reported it to the management he didn’t seem to care. Very unresponsive. Would not stay here again.
I love Sheraton Ontario!
Reviewed 4 september, 2020
I have been staying here for the past 6 months to visit my in-laws amid covid. Every interaction I have had with the Front Office team, has been great! The rooms are very comfortable and many dining options nearby. However, one team member in particular has stood out the most. Special thanks to Chelsea for always providing exquisite customer service and always being so accommodating. Chelsea and the other Front Desk associations are a great asset to the hotel. Kudos to the management team on selecting her and the other Front Office associates know running the ship. I have closer options to stay at while visiting, but Sheraton Ontario is worth the extra drive. Thank you Chelsea and the Sheraton Ontario Team!
I MUST rush to the defense of this hotel
Reviewed 30 may, 2020
I see the poor reviews, and folks MUST understand that right now, hotels have to do more ... with less. I booked the park and fly package at an INCREDIBLE rate. The room was older, but clean. So if you stay at an airport hotel for your vacation ... then fine. If you, like me, need to be there in order to fly in or out, WHO CARES? These days, it's all about CLEAN! Pen wrapped in plastic, tub spotless, TV older, but perfectly functional. And ya know what? GREAT STAFF. They answered all my questions, were friendly, responsive, and engaged. They dropped me off at the cargo ramp at 2:30 in the MORNING! They are getting all my commuter business. I'm a Bonvoy Gold Member, and have absolutely NO concerns here. (Yes, neighborhood leaves something to be desired - if you're scared, stay inside. Sheesh.).
Reviewed 12 may, 2020
Clean room but service was awful! We are Marriott titanium level- we get that it’s COVID time but that doesn’t excuse being rude. They were only at 16% occupancy but didn’t offer an upgrade or a breakfast certificate. It doesn’t cost anything to be polite. Won’t stay here again.