Based on 231 review
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Ideally located just 10 km from Porto airport, and close to the transport network, this hotel is a great place to stay for those who want to explore the city. The Casa da Musica, the Rotunda da Boavista, the City Market Bolhao, the Cristal Palace Gardens and the Sandeman Port Wine Cellars and Museum are some of the sights worth seeing, and are all nearby. In addition there is a good selection of retail and dining options within easy reach. The hotel offers all the necessary facilities to cater for the requirements of their guests including free wireless internet access. A complimentary breakfa...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Very good location
Reviewed 2 april, 2019
The location is very convenient as the metro and the bus station are very near. Rooms are clean and quiet, the breakfast is simple and you need to add an additional price for it. Considering the price the hotel is fine . The staff was helpful, they stored the luggage for me when I checked out of the room.
Decent budget hotel but needs to get better at managing expectations
Reviewed 9 january, 2019
We stayed here for 2 nights during our trip to Portugal in December 2018. The hotel room is decent sized, even with a 3rd bed installed for the child, we had sufficient room to maneuver through the aisles around the beds. The A/C has a function for heating, which is an important feature if you are travelling in winter. Perhaps because we were there on the Christmas week, we did not suffer from much noise, although at times we could distinctively hear the emergency vehicles passing by on the street. While being rather dated on the interior, the hotel offers a good value for the budget travelers who want to stay close to the center with a plenty of dining and shopping options around, and overall our family enjoyed staying here. My biggest disappointment was with the way our arrival was handled. The booking declared the check-in time as 13:30, and having showed up at 13:50, we regretfully learned that the room is not yet ready. In my opinion hospitality business is about managing your guests' expectations. Had I known that the room was not to be ready before 14:30, my travel schedule would have been different. In other words, I'd rather prefer to have a certain check-in at 15:00, rather than a declared earlier check-in with no guarantee, and I hope the other guests would support me in saying this. Secondly, the room that was "ready" at 14:30 did not have blinds, and therefore had to be changed. The new room that was given as a replacement was again not prepared for the move-in, as the child's bed was not installed, so again the arrangements had to be made with further waiting. Besides, not expecting such a twist, all our luggage traveled along between the reception and the floors, while we kept changing keys and instructing the reception. All said does not make this hotel a bad property, but it leaves a bad taste in mouth that leaves potential for a higher score. In my opinion, improving customer's experience is what the management should address if they are serious about the customers' opinions.
New Year holidays
Reviewed 2 january, 2019
Awesome place to stay, was a short stay but amazing. Pleasant staff, very helpful. Clean and good sized triple room. Close to city, bus and train station. Had a lovely holiday. Bathroom exhaust needs to be fixed.
Reviewed 7 october, 2018
Location is good but parking is complicated because guests have access to subterranean municipal facility fifty metres away from hotel entrance. We had no problem with wifi but our room reeked of smoke. During the day the door to the veranda and the windows were left open.
Reviewed 2 october, 2018
Hotel located about 10 min to metro station (Casa da Musica), and close to shopping centres and mercado Bom Sucesso. The room and bathroom clean. Air conditioning in room, free wifi. The Staff is very friendly.