Based on 333 review
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Stay at this Orange, California hotel featuring recently renovated guest rooms and ideally located in the heart of Orange County. The Best Western Orange Plaza is conveniently located in central Orange County, with easy access to Disneyland®, Chapman University, Angels Stadium and world-famous beaches of Orange County. Hotel guests will appreciate the variety of nearby dining and shopping options near the hotel including the Mall of Orange. The popular Old Towne Orange, a national historic landmark, is just a mile away from the hotel. This recently renovated hotel features well-appointed rooms...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolOutdoor Pool
Reception servicesLuggage storage
BW Orange Plaza
Reviewed 14 november, 2021
Great location! Near UCI Medical Center, plenty of places to eat, gas aand groceries across the street. Very well lit, clean and inviting facilities. Friendly responsive staff, great experience overall. Definitely recommend!
Another Pleasant Stay in Orange
Reviewed 17 october, 2021
Really helpful, nice and pleasant staff. Remodeled rooms are now bright and modern. Ralph's, eating establishments, Old Towne all within walking distance. Breakfast is provided. Popular place for Disneyland visitors to stay. I like that it's small versus the bigger hotels with hundreds of rooms that are noisy.
looks can be deceiving
Reviewed 24 september, 2021
i thought id hit the jackpot. a cheap hotel, near disneyland, that has good reviews? sounds too good to be true! and it was. it should first be noted that this is a motel, and not a hotel like it's listed on various sites. the check in process was quick. the concierge was very kind. our first impressions of the room were even really good. however, everything quickly started to go downhill. while having the sink outside of the bathroom seemed like a fun idea at first, it was more annoying than anything. the actual bathroom itself is so small, you can't stand in there and shut the door at the same time. we struggled to close it without having to sit on the toilet or step into the shower. there's no privacy because every bodily sound is echoed throughout the whole room. the water pressure in the shower is horrendous, especially when compared to how aggressive it is coming out of the bathroom sink. we're in a drought and even taking the fastest shower i could, with the sprinkles barely coming out of the shower head, it took me over fifteen minutes JUST to wash my hair. the towels are very small, thin and aren't very absorbent. they also don't believe in regular hand soap. we had to buy our own at CVS. anyway, back to the sink. it's loud, it's aggressive, and the water coming out of it smells so bad. good luck sleeping if someone needs to wash their hands. we tried to settle in and watch some tv. the remote didn't work. i had to fiddle with the batteries for a while before it halfway started to work. i decided to check out the pool, which i didn't notice until after id been in it, how dirty it was on the bottom. the bed is hard and uncomfortable and makes a bunch of noise if you breathe on it wrong. between how loud the bed is and how loud it is from the noise outside in general, i genuinely did not sleep. and this is all just the first day. by day two, we'd accepted our fate of having this awful room. we spend the day out. come back to get some sleep. at around three am, we're startled by someone trying to get into our room. because the walls are so thin and the noise is so bad anyway, i just assumed it was a neighboring guest that got locked out and was trying to wake family. when i realized he was trying to shake our door handle, i got up and looked through the peep hole. sure enough, this man was aggressively, for about a half an hour, trying to get into our room. i tried calling the front desk for help, but the phone in the room didn't work. because my friend and i were so frightened, it took us too long to realize we could use our phones to call the hotel. so i did, and the person at the front desk said he was coming. i stayed at the door, looking through the peep hole, for over a half an hour and he never came. the guy eventually left, but fat chance on me falling back asleep. the next day when i went to talk to the front desk about the experience, he assured me it never happened, but joked that he'd brought horror nights to us. even though i understood he was trying to make light of the situation, it didn't sit well with me. im legit traumatized from this experience, but go off. i told him the phone wasn't working. he acknowledged it was a safety hazard. i gave him permission to switch the phone out while we were gone despite the privacy sign on the door. he assured me it would be fixed. when we got back, and for the remainder of our stay, the phone was never replaced. nights three and four were significantly less eventful. someone was smoking directly outside our room, which resulted in their cigarette smoke filling our room. i didn't report it because they never came to help with the man, they didn't change the phone, so at that point, i didn't see the point. between people, doors opening, closing, the sound of everyone else's plumbing through our room, it was very loud. not pleasant. the stay here ruined my entire trip because all i wanted to do was go home and get away from there. i wish they'd have given us our money back, but that's too much to ask for. i've never had such an awful experience at a hotel.
Reviewed 9 september, 2021
Rooms are clean. noise is too much from kids screaming and loud music at the pool. I felt bad as a platinum customer asking for service. 2 out of 4 of the worker had respect and understood. i was there on a business trip and could get little done due to the noise and when i checked out of the over priced, normally $90 , that i paid almost $290 a night, they had me wait in the in the hot /humid climates as the the manger walks by not asking if i would like to sit inside or if they could offer water. guess ill have Hilton buy out my points. Waste of money, but if only staying for leisure day or so, go for it.
Hotel has Potential
Reviewed 28 june, 2021
It wasn’t the worst experience, but the hotel needs some updating. The exterior looks shabby. The rooms are clean, but the beds and pillows are uncomfortable. The staff was rightfully cautious with COVID, but they need to find a better way to serve breakfast. We waited half an hour and left out of frustration. Fix these issues, you got a great hotel.