Swissotel Merchant Court

Starting at

$ 182

TripAdvisor Review

Based on 6862 review

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Swissôtel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance to the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. ...

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Property Info

Swissôtel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance to the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites offer free WiFi and cater to the needs of discerning travellers, featuring state-of-the-art technology and exclusive amenities.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    3350

  • Very Good

    2578

  • Good

    633

  • Reasonable

    199

  • Bad

    102

Travelers profile
  • Business

    1187

  • Couples

    2592

  • Solo travel

    386

  • Family

    1715

  • Friends getaway

    529

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great dining experience at Ellenborough Market Cafe

Reviewed 19 november, 2021

We would like to give a shout out to staff waitress Denise & waiter Habib who were very attentive throughout our meal here. We’re very impressed with their service which contributed to our great dining experience. We’re looking forward to bringing our family here for another meal soon.

ngsiangling

Birthday buffet

Reviewed 11 december, 2020

The food is awesome and we were attended by peter and denise kudos to their exceptional service. The food was served well and fresh i had an awesome birthday because of the exceptional service rendered

Chenskpetzl

Buffet You Shouldn’t Miss!!!

Reviewed 13 november, 2020

I really enjoyed our last night’s dinner here. I love the ambience and the buffet spread. After covid, we’ve tried few buffet restaurants and see how they go about the changes implemented. And I would say, Ellenborough is just as great, if not better, like before. Their spread is waaaay better than other buffets we’ve been to! And the service is just superb. Serving food every table instead of the previous buffet set up where people take their own food is just not easy. But everyone who served us last night were all happy to serve! 😊 Sorry if we kept ordering (food is just too good) and we greatly appreciate your patience and the way you took good care of us! Many thanks to Agnes, Grace and Suhaila who took such good care of us! They’ve been so friendly and patient with us. They made sure everything we needed was taken cared of. Take note: restaurant was full and busy. But not a bit we felt that we needed to wait for anything. Will definitely come back and recommend to my friends!

KK070814

Buffet lunch @ Swissotel Merchant Court Singapore

Reviewed 24 october, 2020

Food is good. Was served by Harry Zhu and Ain. Both were very courtesy and polite. Very diligent. Ensure cleanliness by clearing our empty plates. Good ambience for dinning. I especially like the mentai sushi, salmon sashimi were fresh. Generally is awesome 👍👍👍

jennieckw

How the Swissotel Staff changed our vacation from worst to best

Reviewed 25 june, 2020

My family stayed here for 4 nights and I highly, highly recommend it. Good location for sight seeing, breakfast buffet was fabulous, rooms were very clean and comfortable, etc etc. But here is what set this hotel apart. On the morning of our departure, my mother-in-law announced that she had lost her diamond engagement ring probably the day before. She was devastated. It was expensive and of course had enormous sentimental value. Search of her room and belongings turned up nothing. This absolutely wiped out all the wonderful memories of our trip to Singapore. We informed the hotel front-desk manager and described the ring. This felt like a lost cause as the ring could have dropped off her finger anywhere. Even if it was lost in the hotel, what are the chances it would be turned-in. But the Swissotel staff came to the rescue. I received an email several days later saving they had found it. One of the employees working in the bar area found it and turned it in. It would have been so easy to slip the ring in their pocket and nobody would have known. We worked with the hotel to arrange for oversees shipping and received the ring a short-time later. We couldn't have been happier with the hotel and its staff. They were so professional, accommodating, and genuinely made us feel cared for. Thank you for saving our vacation!!

John L