Amazing Relaxing Getaway
Reviewed 25 October, 2021
Just got back from a wonderful getaway at Hilton Grand Vacations Seaworld,and can’t wait to go again!
The grounds were beautiful,enjoyed the nature trail around the pond, walking out on the little boardwalk to see all the big turtles and even an alligator. All staff I encountered were smiling and friendly especially Mel at check in and Malachi as bellhop.
I had a 1 bedroom suite that was so spacious and clean. The bed was really comfortable. Especially loved the balcony and enjoyed eating out there. Mine looked out at the nature trail and was very peaceful.
The hotel appeared quite busy but I never have any trouble finding a lounge chair-they don’t allow “saving” with towels,which I was very happy to see.
Enjoyed the 2 large pools and several hot tubs,everything was so clean and well kept up.
There is a beautiful outdoor balcony area off the lobby,overlooking the pool,with very comfortable chairs and couches,a great place for coffee or a snack.
There is a 7-11 and a CVS across the street,which is convenient for anything you may need,as well as a Bonefish grill which was great for takeout. They also have a nice martketplace with great Starbucks coffee and a restaurant at the pool which although I didn’t eat at,looked like it had great food and drinks.
I did not have a car and just went as a little getaway. To me the resort and the walking area around it had everything I could need for a few days of rest and relaxation.
As I was traveling solo,I also really appreciated that it was gated and felt very safe.
A helpful travel hint is that I took the public bus from the Orlando airport-Bus 111,easy to find in ground transportation and the schedule is in the Moovit app. It was just $2,took 45 min,but I didn’t mind as my flight got in early and it was nice to see a bit of the area,also the bus was super clean and only a couple of people on it mid day. It is the bus to Sea World and its last stop is directly across the street from the resort.
All in all such a delightful resort to visit!
AMAZING Resort with AAA+++ Guest Care
Reviewed 24 October, 2021
Another fantastic stay at this wonderful resort! A couple of shout-outs to the stellar staff that make our stays here have us thinking that we have an entire entourage of people completely devoted to ensuring that our stay is amazing!! I love this resort’s text feature where I can send a message and have a response within seconds. Kudos to Tatsiana, Veronica, Kaila, Dayana, Simone, and Sam who have all answered my texts and provided requested service!! Front desk staff Tatsiana & Marvin are wonderful – quickly, kindly and graciously answering emails and accommodating all of our room requests. Housekeeping staff Ludmila (best swan towel creator anywhere), Juan and Zinaida maintain our room in tip-top clean and sanitized shape and provide toiletries, paper products, etc. whenever we want and Borno who always says “hi” when we see him in the hallways picking up/dropping off linen/towels. Alex from the engineering staff quickly and efficiently replaced a screen that had a hole in it while we were shopping. This resort pool area is awesome, maintained clean and sparkling daily by Jose and Miguel (Roman subbing) and recreation staff that is too fun – Jeremy, Matt, George, Natasha, Stephanie, Brianna and Sam – welcoming me in the morning when I swim while Petit & Prospur stop to say a kind word as they bring in new towels for the day. Groundskeeping staff Miguel C & Jay (always stopping to say “hi”, “how are you”), Taylor and Jorge M (cutting back & cleaning the back walking path). The landscaping at this resort can only be described as lush – absolutely gorgeous(!) with Pedro and associate Martin maintaining everything on a daily basis. Security staff including supervisor Carl, James, Gilbert and Trish ensure the gates to the pool are opened at 8:00 am sharp and always stop to say “Hi”. Thank you to all of you for not only your hard work but your sincere kindness in ensuring our stays are AMAZING!! This is our go-to resort when we are in the Orlando area!!
Amazing Five Star Staff
Reviewed 23 October, 2021
From the moment I checked in I felt like royalty! We were welcomed home and welcomed as elite members! We had reserved a three bedroom suite which wasn’t quite quite ready but we we had arrived at 2:30 which was just a tad early so to be expected! The lobby looked clean and fresh although it could use some furniture for families members to sit while a parent is checking in! I realize there is a single bench in the corner but that only provides a very limited amount of seating!
Our suite of rooms was remarkable! The colors, blues and greens, are very relaxing and inspire a Vacation Frame of Mind! Everything in the room seemed fresh and recently redone! As a matter of fact, the entire resort seem3d as it had received a facelift! Gone were the moldy building signed, gone were the ugly room signs, gone were the crumpled staff uniforms, the pools were sparkling clean, and the elevators were sparkling and magnificent! I was truly impressed as each staff member was walking around with a bounce in their steps and a smile on their faces….this was a dramatic change from the HGVC Seaworld of a few years ago!
The pools and hot tubs were sparkling and wonderful! There are even a set of owner chairs which can be reserved which are slightly more plush and a very nice perk! However, reserve early, I recommend the day prior at least, as they go quickly!
As this review is titled about the staff, I would like to recognize a few who truly should be lauded in front of their peers! They went above and beyond to take care of my 28 year old special needs son and my wife who is a critical care nurse and is beyond worn out from facing death nightly due to COVID at her hospital! Diane at the bar ALWAYS had a smile on her face, was super friendly, and poured a mean Bacardi bucket! Jeremy on the pool deck not only took care of us but was always interacting with all of the guests making sure they had water and were not overdoing it poolside! He was always ensuring they guests were enjoying themselves to the maximum amount possible while keeping safety in mind! I don’t think Tatsiana can possibly be even described as she is that good! Everywhere I looked, she was always involved taking care of guests and solving problems! One last example is Emmanuel…I met him on his first day of work and on day two, he was smiling and a true member of the HGVC And Seaworld Family as he took on his maintenance duties in the hot Orlando sun. Kudos to Abed the resort director for building this great team….Abed seems to have a guiding hand everywhere I looked! I know I have not mentioned many people but I have been to many resorts and have never seen as great of a staff as at the Seaworld Resort!
I strongly recommend this resort….absolutely 5 stars!!
Loved HGVC Seaworld
Reviewed 19 October, 2021
This is my second trip to this location (which is my home location). Both times the staff was friendly and helpful. The rooms are very spacious and clean. The beds are super comfortable, no tossing and turning. Love the pool area.
Reviewed 15 October, 2021
This is our second stay this year and we will be back in May 2022. Amazing place to stay! Food was amazing, pizza was our favorite. Nice drinks at the bar. Everyone was friendly from the moment we arrived. Highly recommend. We booked a trip to Hawaii and Vegas while we were visiting through HGV the price was AWESOME!