Legacy Vacation Club Lake Buena Vista

Starting at

$ 130

TripAdvisor Review

Based on 477 review

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Legacy Vacation Club Lake Buena Vista, gives you the Orlando vacation you deserve Located in the heart of all the Walt Disney attractions area. There are no refunds for early departures. A Daily Resort Fee of $5.99, is payable by guests upon check-out. Resort Fees and Taxes are subject to change wit...

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Property Info

Legacy Vacation Club Lake Buena Vista, gives you the Orlando vacation you deserve Located in the heart of all the Walt Disney attractions area. There are no refunds for early departures. A Daily Resort Fee of $5.99, is payable by guests upon check-out. Resort Fees and Taxes are subject to change without notice. Must be 21 years of age to check-in. Early departures will be charged the full amount of original reservation. Lobby Hours – 7am – 9pm. After hours check in will begin from 9 pm. • Guest will pick up Red Phone outside of lobby • Security will contact front desk for check in assistance •...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

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Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    165

  • Very Good

    184

  • Good

    62

  • Reasonable

    24

  • Bad

    42

Travelers profile
  • Business

    15

  • Couples

    85

  • Solo travel

    7

  • Family

    278

  • Friends getaway

    40

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Highly disappointed

Reviewed 29 december, 2021

I normally would recommend this resort. My husband and I are owners and usually are accommodated very well. We booked a vacation during the Christmas week and I am disgusted at how we have been treated. First of all I want to talk about the rooms. We came in at 2 am because of a flight delay(and we have been owners at this resort for 30 years). They put us up in this outdated room with mattresses that were about 20 years old. Pictures of mattresses are attached. I threw a fit and the manager did switch our room the next morning and gave us an updated room, which I am forever grateful for but the mattresses in the outdated rooms NEED TO HE SWITCHED OUT.... One night on that filth ruined my back. The second thing I'd like to talk about is the security guard Norma. It was Christmas Eve and we were in the hot tub at 1145 pm. She came and tried to close the pool/hot tub early and her rational was that people had to get home by 1130pm. I'm sorry but we payed a large amount of money to stay and she has no right coming and trying to close the pools early because she wants to go home. We tried to reason her and she was nasty, inconsiderate and rude to us. She also stated that she would be at the pool closing at 1101 pm the next night. Her customer service was horrendous and she should not be working as a security guard at a resort. The internet is horrible........ constantly trying to get on is a struggle every day. (Please upgrade your service) Finally there is a restaurant at the main pool and my husband and I are known by the employees and greeted s daily because of the amount of times we come per year. We'll there are new employees that don't deserve to work at legacy. I ordered food and because we are owners we get a 20 percent discount on food. And all week I haven't had any problems but today I ordered a kids meal, frida at the restaurant gave me such a hard time because I wasn't wearing my blue wrist band. I stated the color and said that my wrist band was left in the room and no other employee has ever asked to see it as long as I knew the discount amount and color. We'll she turned into a nasty employee and gave me the hardest time to save $1. I went into the building to ask for another wrist band to show Frida that I was indeed an owner and Phillip at the desk was rude, unprofessional and inconsiderate and raised his voice at my husband because he asked for a new wrist band. This resort is outdated, the employees are rude and this resort doesn't offer much during the weekday for families or kids to do. Spend your money and go to a Disney resort or even a hotel chain like Marriott or Hilton would probably offer better service. I'm embarrassed to even stay I'm an owner at this resort. Highly disappointed during a busy Christmas break.

Sajohnson24

Nice resort

Reviewed 25 september, 2021

Terrific staff!! They made you feel at home. Eric the bartender was great to talk to and very personable. Stayed there for 6 days. Wished I stayed a little longer. The resort is close to everything (Disney, restaurants and shopping. I will go back.

SylviaSultana1

BEWARE! This resort has been CLOSED for almost two years!

Reviewed 4 july, 2021

The resort does NOT exist. It has been closed for almost two years and RCI is still taking members’ money and allowing us to book at this location. They do not send an email or text message to notify members that this booking is automatically transferred to a different Legacy resort, so we arrived at Legacy Lake Buena Vista at 4AM only to find that the resort is completely abandoned! And the only sign on the door says the resort is closed. No alternate location or phone number to call. Criminal!

Toni4Vlad

Horrible. Not safe.

Reviewed 20 april, 2021

I arrived to discover the resort was closed, and had been for months. Their security guard yelled at me in threatening tone of voice. I was afraid for my safety die to this "security" guard. He blatantly lied to me about my receiving an email which was never sent. The resort is selling rooms and collecting money knowing the resort is closed. It took 90 minutes on the phone to get a place to stay, in a far worse and unusable location full of noise and rough characters wandering the property. Legacy does not require its employees to wear a name tag, so it is difficult to compose a proper complaint. Legacy also refuses to release the name of its broker. This person is personally responsible tor fraud and mismanagement of funds. Yet, it's a big secret and should be readily available to te public. Why is he hiding? Lastly, I was dismayed at the anti-white racism. They are hateful, racist people if you happen to be white.

Paradise08347907130

Everything was wrong

Reviewed 2 march, 2021

RCI made my reservation to a hotel that’s closed, a sign is placed at the door notifying guess and a address of another location. At the new location I was given a studio when I reserved and pay upgrade for a 8 people villa. I had to pay another $250 to “upgrade” the room was next to the dumpsters and everything was outdated. We had to leave to hotel and use another entrance to get to that area that is NOTHING like the photo. Never buying RCI or staying there.

LuisAlvarado00