Do NOT stay here
Reviewed 13 October, 2021
Website very misleading. Dirty disgusting rooms. Outside the property no lights, very dark… felt unsafe.
The entire hotel very warm, no AC. Smelly hotel.
Bed sheet omg disgusting, very dirty and old.
Checked out right away! Was traveling with kids.
Monumental Hotel Orlando
Reviewed 3 October, 2021
The worst hotel I've stayed in my entire life. Everything was dirty. No housekeeping services. They only clean empty rooms. Charged for wifi & food despite it being advertised as free, then not even being available. HORRIBLY rude staff. Prepare for attitude if you stay for a week and need to call down for anything. The shower pole was practically falling off the wall. Bed sheets had an F written in sharpie from the last person dissatisfied from their stay here. Clearly, the hotel failed to notice and change the sheets before we got there. Stains on literally everything. Saw bug eggs on the curtain tops. The tv remote stopped working. Staff was annoyed by us calling a couple times for towels, toilet paper, soap, and a new remote. Immediately after, a racist housekeeper reported my black friend for "harassing" her. All he did was use an empty, PUBLIC bathroom. The hotel threatened to call the police if we didn't leave immediately, despite there being no altercation at ALL between them. Imagine using the bathroom, just minding your business and walking out to find out you are getting kicked out for NOTHING. A fake harassment report based on disgusting racial stereotypes. We grabbed our stuff and left. Found a far better hotel for a similar price. Don't let good reviews fool you too. If you like dirty towels, blankets, sheets, walls, sinks, floors, curtains, the exterior of the hotel, no housekeeping, working remotes, microwave, or blow dryers, being kicked out for being a minority, down $650, spending an extra $500 on a new hotel, staff refusing to refund you on refundable hotel roomcards, monumental is the hotel for you!
DO NOT BOOK THIS HOTEL!!
Reviewed 31 August, 2021
This hotel was a bait and switch. I didn't see a single guest and had to wait 10min before speaking to a staff member. The customer service was poor and were rude to me. Their amenities were closed including parts of the pool area, gym, and restaurant. The room and bathroom were dirty. The pillows were flat and everything was dated and needed some major TLC. The hotel makes you pay an additional service upon arrival that was not clear when booking👎Overall I would not recommend this hotel and ended up finding another place to stay. The pictures look beautiful online but they are not accurate. WATCH OUT for this one!! I booked on Priceline and it seemed like a great deal but it was a terrible experience overall.
Reviewed 13 August, 2021
The price was right but I guess it was right cause the place was not u to par so much mold and mildew especially the outside of the hotel the parking area was not good at all over grown weed and grass. The carpets were not nice looking. The staff was great. Too many ants in the pool are and they bites. Oh and the TV was old and most of the channels had green fuzziness in it. And the fridge didn't work well either.. The only great thing was the prices. Obviously they ain't using the money to keep up the place.. sad. very sad.
Good stay for a short time
Reviewed 21 June, 2021
The price was the best thing about the motel. Overall the motel was clean and the staff at the motel were very helpful and very nice. The outside of the hotel looks like it needs a good power wash and the hot tub was broken. And the beds Were hard and the pillows were flat￼. My kids enjoyed the pool. And overall it was a decent day for tonight while we were in Orlando.