Based on 534 review
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This family-friendly hotel is conveniently located in the popular holiday resort of Lake Buena Vista in the Orlando area. Famous attractions such as Magic Kingdom, Disney's Animal Kingdom, Epcot, Hollywood Studios, Universal Studios, Islands of Adventure, SeaWorld, Discovery Cove, Aquatica and Ripley's Believe It Or Not Museum are easily reachable. Orlando International Airport is about 27 km away.
Check-out ends at: 11:00
Good budget option for Orlando
Reviewed 6 december, 2021
This hotel is part of the Marriott Village in Orlando, with three separate Marriott hotels next to each other. It is a little tricky to get to depending on which direction you are coming from. Be prepared to battle some significant traffic. The rates are very reasonable for the area and I was able to book a room for two nights the same day we arrived. A double bed room can sleep a family of 5 with the fold-out couch. Note that the double beds are NOT queen size – they are full size beds. Check-in was quick and the staff was very accommodating. Rooms were just a little dated for a SpringHill, but they were clean and everything worked. We did not have any issues with noise from other guests, however the AC unit was loud. The free breakfast was good and there was plenty of seating for a large number of guests, but it was very busy. They also had a small food court for all the hotels in the village that served pizza, sandwiches, etc., and you get a $5/day coupon to use there. They do have a shuttle to the Disney parks from the hotel, however they run at specific times and you have to make advance reservations for trips to and from the parks – you can’t just hop on and go. Disney is about 10-15 minutes away, Universal about 20 minutes away.
Overall a Good Experience
Reviewed 4 december, 2021
We were in town for our annual volunteer week at Give Kids the World and selected the SpringHill at Marriott Village for our hotel. The hotel is part of a complex of 3 Marriott branded hotels and we had stayed previously at the Fairfield Inn within the complex, there is also a Courtyard Hotel. They share a common fitness area and play area. Check in was by Melissa who was very friendly and explained the breakfast hours and charges for parking and destination fee. The destination fee entitles you to $5 daily at one of the food outlets or from the sundry shop. Melissa was friendly but could have enhanced the check in experience by using our name and building a little more rapport during the process. Guest room was clean but starting to appear a bit tired from all the use it has seen. Typical Springhill Suites early generation. Small refrigerator, microwave, coffee maker. Housekeeping existed that they replaced towels and coffee daily during our stay. They made the bed once during our 5 night stay. The bathroom was older generation with a tub/shower. The stopper in the sink did not hold the water so I had to waste water while shaving. Breakfast is at 6:30 AM and there was always a bunch of folks already in line at 6:30 wanting to get an early start. They are serving the hot food and making the waffles. It is great to see that they are still making the waffles that the kids love. The attendants at the breakfast buffet all were very friendly and had big smiles. It is obvious that they enjoy what they do. The eggs were good, there was always a different meat selection and either grits or oatmeal. Toast was available along with bagels. There was condiments for the eggs of salsa or spinach. Of course a good cup of coffee and juice was also available. We met the nigh audit person working the desk early in the morning and his name was Scott, he was always upbeat and friendly and management should commend him for his excellent attitude and friendly hospitable spirit. He certainly demonstrates the Marriott Spirit to Serve! All in all a good stay. We didn't utilize the bus transportation to the theme parks but that is a huge amenity.
Excellent stay for the price
Reviewed 5 november, 2021
We stayed in Room 310. It was terrific. The room was clean, spacious and had everything we needed for our short two night visit. The mattress on the pullout sofa needs to be replaced as the support bars can ne felt thru it. Other than that, no complaints. The front desk staff was friendly as was the valet out front. Well worth the $$$ and very close to Disney Springs and Epcot. We will definitely stay there again.
The hotel is tired
Reviewed 30 october, 2021
Stayed here recently and we were disappointed. Only one person at the desk at this busy hotel. We had requested a high floor near the elevator. As a Gold status Bonvoy member I was unhappy to get a low floor handicap room far from the elevator. We did get our room switched out of the handicap room but same floor. We found broken walls, stained carpet and stained walls. The room was quiet. The breakfast in the morning was an absolute zoo. No social distancing, packed tables, no masks. We ate quickly and got out of there.
Really cool hotel, big room. Nice breakfast. Close to the parks.
Reviewed 22 october, 2021
I really enjoyed my stay at the SpringHill hotel. Breakfast was great and the staff were really nice and helpful. Due to covid situation you need to book the cleaning service in advance. They have a Starbucks near by and a small shop that comes in handy for snacks and sunscreen. I liked the pool as well. They have shuttle service for the Disney parks that you need to book at least one hour before it departs. Uber was 8$ ish for disney and 18$ ish for Universal studios. They also have an outlet and a church really close. It was a great experience!