The view is grand
Reviewed 11 June, 2021
. . . the inn, not so much.
The grassy river frontage and the view of the St. Lawrence and the Canadian shoreline is the only thing this place has going for it. Don’t be fooled by the “inn” part. It’s just a run down two-star motel.
Our non-smoking room smelled of cigarettes. When I called the front desk upon check in to report it, Travis didn’t say “I’m sorry.” He said “We won’t charge you for it.” He didn’t bother to apologize or comp part of the stay. It took three hours to air out the room with the door propped open. Carpet in the room was old and hadn’t been deep cleaned in some time; the paint around the door jamb was worn off; it took the heating/air conditioning unit more than two hours to cool the room on a warm (mid-70s) day. Room photos on the website have been brightened to make the accommodations appear sunny and pleasant. In reality they’re dim, dark, and stuffy.
The family at the other end of the room block was noisy. I get it - little kids are loud. Their poor mother was clearly exhausted. When the kids’ father arrived at the end of the day, he proceeded to shout and curse at the toddler (who was maybe all of three.). One of the family’s friends looked like he was coming down from a drug high. The family left empty water bottles and other garbage in front of their room all evening and night. Not my business, but also not what you want to look at when paying $132 a night. Clientele are a mix of older couples, people traveling for work in the area, and what’s referred to as “white trash.”
I took my dog down to the river at sunset. An older couple was on the deck overlooking the river. As soon as the loud family arrived, they got up and left. The wife gave me a prolonged wry smile that clearly said “My peaceful sunset was ruined too.”
Restaurant was surprisingly okay. The owner was going table to table greeting people. Glassware was badly in need of a rinse aid (I hope it was cleaner than it looked). The laundry room was a nice surprise, and much needed. But the machines are old, and the previous guest didn’t bother to clean the lint filter.
The best thing about the place was the two girls cleaning it. Bed was hospital-cornered tight, which made for a snug sleep. Rooms were immaculate. One of the girls was actually wiping down the door threshold on hands and knees when I arrived. I left her a $10 tip. I wish I could have left her $50.
Clearly the owner knows he has little competition, so he has no incentive to renovate the place. Stay for the view but know you’re paying $100+ for a $65 room.
a bit noisy...walls are thin
Reviewed 25 September, 2020
We are still staying here as I write this review on the first night we are here.
First, the location is nice and it's nice to have a small balcony to sit on overlooking the St Lawrence River...very nice. We are on the second floor but, no elevators although, that isn't too bad. Everything is clean and nice.
The only problem is that we are now listening to our neighbors next to us and I really really hope they don't stay up too long talking or they bang the headboard against the wall too much later. Depending on the noise, we may be asking for a different room tomorrow.
Reviewed 23 August, 2020
Great stay- attended a wedding in Ogdensburg for the first time. Always skeptical with new hotels, no complaints at all. Room was very clean, loved the patio, view, fire pit, deck on water, and overall grounds were beautiful. Compliment breakfast was great and our room attendant was very kind, and personable! I will definitely be back and highly recommend. Thanks for a great stay this weekend.
Reviewed 26 July, 2020
I have avoided this property in the last few years for my trips to Ogdensburg because of a bad experience on my first try. I gave them a poor review then... but not now!!
What a nice stay my husband and I had! The staff was amazing and the room was very clean. The bed was comfortable and the curtains were room darkening so sleep was great. They checked us in when we arrived at 2 pm, which allowed us a nice late afternoon and evening to go to nearby places. This will be my first choice for future trips to upstate NY.
Reviewed 17 July, 2020
I recently was in the Ogdensburg area visiting family and friends. I initially checked into the Stone Fence motel and was very disappointed. Changed to the Quality Inn Gran View and was not disappointed at all. Clean rooms, great breakfast, and 10% off a dinner for staying here. Very glad I changed hotels.