Phuket Marriott Resort & Spa, Merlin Beach
Check-out ends at: 11:00
99 Muen-Ngoen Road, Tri-Trang Beach, Patong, Phuket, 83150, Thailand - Pa Tong, Phuket - Thailand - 83150
Check-out ends at: 11:00
Couldn’t have asked for a more amazing honeymoon!
Reviewed 24 march, 2023
Myself and my wife sit here in our final 5 hours before our transfer back to Phuket airport! From the moment we arrived on Wednesday evening (15/03/2023) there are no words to describe how incredible this place has been! We arrived late and the staff set about getting us booked in, all the reception staff knew it was our honeymoon (amazing!) we were offered beers or tea as we arrived and after 12 hours of flying who says no to an ice cold Chang! We were taken straight to our room, the baggage guy showed us all the little bits to our room, how to use the safe, the mini fridge what to do for room cleaning/room service, everything. Such a lovely guy and we saw him again throughout our stay and never forgot our names! As we began to unpack our door was knocked and the staff had sent us a beautiful slice of local chocolate cake decorated with happy honeymoon! Our room has been made up with fantastic swan towels and happy honeymoon printed on coloured card on our bed and the mirrors covers in a bridge and groom painting. These little things just started us off to an amazing 10 days! The staff have done everything they can for us, the restaurant staff could teach the British how to serve food, big shout out to the staff at the merchant restaurant for seeing us every morning and lunchtime! The resort has a brilliant selection of restaurants all serving a vast array of foods, from western to Far Eastern then cater for everything and the food seemed to get better and better as our days went by. They theme nights for you to go to, our favourite by far was friday fight night on the lanes by the beach, a fantastic Thai buffet served while watching three Thai boxing matches as the sun sets over the sea, couldn’t ask for more! The bbq Wednesday was pretty awesome too that was served at the beach grill restaurant which overlooks the beach. Best place for drinks of an evening is definitely the rum shack on the beach, brilliant selection of cocktails, bar snacks and hot/cold tapas if you want it, very reasonably priced if you aren’t all inclusive. One slight disappointment for us was that the hotel really isn’t in walking distance to Pa Tong like we had thought (more our fault than the hotel!) however the runs 6 shuttle busses a day starting at 10:30am and last bus at 7:30 which takes you to the amazing Bangla Road and back within 15 mins! A taxi/Tuk Tuk to or from Pa Tong will cost around 300 baht so hardly expensive! While we have been here we visited green park elephant sanctuary which is about 40 mins from the hotel, while the hotel doesn’t organise trips they can point you in the direction of people who can sort them out and all for a fair price! We also visited the Surin islands for the snorkelling tour which was outstanding and we went on the Phuket half a day city tour which included the big Buddha, wat Chalong temple, the cashew nut factory, the streets of old Phuket and the mother of pearl jewellery factory. All of which were amazing places to visit, when you visit the big Buddha make sure you take a blessing from one of the monks, very spiritual place and the monks are incredible people! On our last full day (yesterday 24/03/23) I managed to stupidly leave my wallet in a Tuk Tuk, I realised too late and went straight to the security team, straight away they jumped to helping me, they were making phone calls and using their radios to assist us, I spoke with reception who sorted me out with a spare room key (no charge) and took my number saying they would call if they heard! Accepting the fact that my wallet was long gone I carried on with returning to my room, within 15 mins my phone had rang, the combination of the security team, the hotel reception staff and other Tuk Tuk drivers had found our driver and he was returning to the hotel with my wallet! Lost and returned within 40 mins!! If this happened where I live in the UK, it wouldn’t have been returned! Incredible work by all to help me out of my own stupidity! One very small inconvenience maybe was that on our arrival we were asked to put down a 500 baht per night deposit, this was not advertised to us when booking however as we booked through TUI in the UK the fault for this I’m sure lays with them, this is not the problem of the staff or the hotel as on their website, after we had looked it clearly states this! Anyone saying this resort is less than amazing is a fool! The food, the drink, the surrounds, location and everything is just incredible but what makes everything that much better is the staff! They appear to work night and day to give guests the most amazing time possible, they are dealing hundreds of people a day, they deserve to be shown respect and applauded for what they do! To all of the restaurant staff, the bar staff, the lads working around the pool, the cooks, the recreation team and the guys who run the ice cream shop THANK YOU! You are all a credit to the resort and to the Marriott! Without all of the staff we wouldn’t have had such an incredible honeymoon and made such unbelievable memories! Myself and my wife look forward to coming back and seeing you again as soon as we can!
Nice hotel at patong
Reviewed 23 march, 2023
Hotel very good we like to stay here longer.thank you to Ana and koji. They did very well during our stay.They assist with everything for us and give us clear information surely we will come back because of these 2 girls.
Reviewed 22 march, 2023
Great stay and I felt I’m relax. Thanks Bella for outstanding service. The little to improve is shuttle bus service. It’s should add more round. And I room dining should open 24 hours. I will come back again!
Love love my stay here . Our special thanks to Teem
Reviewed 22 march, 2023
Lovely property. Special thanks to Teem who upgraded our room and made our stay special as it was our anniversary. Beautiful room few steps away from private beach, .awesome welcome drinks,lovely pool ,no complaints,would highly recommend. Thanks Teem
A wonderful experience with some wonderful staff
Reviewed 21 march, 2023
Just had an amazing ten days stay here. Whilst the whole staff are amazing, there were three members who really stood out for us Bebe who worked at the beach grill was superb, always greeted us with a great smile and welcome or asking after us if we walked pastes the grill. Kwan our housekeeper/cleaner kept our room on top form, refilled toiletries, and found a 101 different animals and the like to make towel into and waiting on our bed woth an orchid. And Boom who worked in the Thai pantry was outstanding, helped guide us through the menu, introduced us to new foods, again and an amazing welcoming smile. The Merlin beach hotel is definitely five star, we would come back here if ever we are this way again. A wonderful experience.