shanaya beach resort and spa
Starting at
$ 59
More details
Property Info
Check-out ends at: 11:00
186/20, thaweewong road, patong beach, Phuket 83150, Thailand - Pa Tong, Phuket - Thailand - 83150
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
188
Very Good
95
Good
66
Reasonable
33
Bad
64
Travelers profile
Business
4
Couples
194
Solo travel
30
Family
94
Friends getaway
91
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Only good thing is location
Reviewed 15 february, 2023
The only good thing about this hotel is that it’s directly across the road from Patong Beach. The service at this hotel was extremely poor and there was very poor communication from staff. No one said hello or was friendly and upon arrival none of the hotel amenities or services were even explained. We stayed in a pool access room which was extremely loud and the pool looked like it hadn’t been cleaned in weeks, there was visible mould on the ladder and light in the rooms pool access area. The jacuzzi also didn’t work for the room. The toiletries weren’t replaced daily and the shower was cold every day, there were no washers and there was sand all through the room continuously after cleaning. The breakfast was poor and not worth the money of inclusion to the room. I would only recommend this hotel for its location and for those who are wanting to be close to the party streets and party crowds in the hotel.
Demi C
Not a great experience but great location
Reviewed 15 february, 2023
-The staff didn’t speak hardly any english we could barely communicate with them -The hotel was very very noisy - The shower was always cold with very little to no hot water there we no face washers - There was always sand in the hotel after cleaning - The breakfast was very average and not enough room for everyone to sit and eat - No room service - No information package and none of the staff explained the hotel details facilities or WiFi password etc - The WiFi was extremely poor - Pillows very uncomfortable - Cockroaches - Not sufficient toilet paper and none of the toiletries were replaced daily - Our spa did not operate - We requested a glass of ice and they wanted to charge us for it - Big lines at check out waited for an hour and we had to argue over being accused of breaking a glass that they removed from the room from housekeeping - Dirty pool with visible mould Good points were great AC, Netflix and location was fantastic.
Maxus K
Excellent
Reviewed 5 february, 2023
Good staff and good food and excellent service and ambience is good it is opp patong seaface and market is near by and the spa services in quality is very good and only thing is not good they give only 2 bottles of drinking water ,and they not give conditioners and body wash they only give shampoo
arjun j
Excellent location opposite Patong Beach and walking distance to everything
Reviewed 25 december, 2022
Recently renovated. Excellent location opposite Patong Beach but far enough from Bangla Road area for the room to be quiet during night time. Security guard was so nice and friendly like most of the staff; always stopped traffic with his red flag for us to jaywalk across the road to the beach. Super friendly and polite. Gave us a room on the ground floor to make access easy for my 90-year old father. That was much appreciated. Only staff that were not so friendly were the ones working at the breakfast. But that was of little consequence to us since we made only a few breakfasts during our 14 day stay. The only negative would be the small bathrooms but for the price we paid, can't really expect the world. Would I stay there again? Absolutely. I prefer this kind of hotel to deluxe five star hotels. Has a lot more charm and character than the clinical westernised five star hotels. So great value and had so much fun.
Eurobonus
Great first stop for a Thailand trip.
Reviewed 13 december, 2022
We stayed here for two nights and the hotel made a great first stop on our trip around Thailand. The staff were friendly on arrival and throughout. The location is brilliant, just over the road from the beach and in the evenings it’s a good walk to work your way to the late night action stopping at some very good restaurants leading to the madness of walking street.
Will B