TripAdvisor Rating
Based on 505 reviews
See all**Property Location**.With a stay at The Palm Springs Hotel in Palm Springs (Little Tuscany), you'll be within a 5-minute drive of Palm Springs Convention Center and San Jacinto Mountains. This 4-star hotel is 4.7 mi (7.5 km) from Palm Springs Aerial Tramway and 9.7 mi (15.6 km) from...
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No Covid information and my Xmas destroyed
24 Dec. I book my room 2 days before Xmas. I received this mail two hour after because I asked early check-in: "Our check-in is 4:00PM, anytime after that is perfectly fine as well. Looking forward to seeing you!" 25 Dec. after three hours trip a staff member asked me that my room is not ready (my fault, too in advance: noon) -please come back here in a couple of hours and your room will be ready. two hours after the same staff member asked me: - are you a first responder? -no why? -we can rent a room only to a first responder GRRRRRRRRRRRR!!!!! The hotel made at least three huge mistake: -why no information about Covid restriction on hotel's website? -why they didn't tell me this problem by mail? -why they didn't tell me nothing in person? horrible communication and they destroyed my Christmas... Thanks a lot Palm Springs hotel. EPIC FAIL!
Not enough parking spaces. Rude customer service
They don’t tell you that they only have 9 spaces for 15 rooms. The entrance is on a very dark street and you have to walk half block to get in. They asked me to park on the street even though I told them that I needed to leave at 4am every morning for work. If you’re a solo female traveler like myself I would recommend to find a place with a secure parking space. Customer service is not great, quite rude actually. I decided not to stay after I realized that I didn’t have a parking space and they don’t really enforced masks in this place. They charged me for 1 night regardless of the fact that I didn’t stay.
Fantastic stay!
My boyfriend and I came here for a couples getaway and it was the perfect place! Friendly staff (especially Deana), beautiful grounds, and the room was so cozy and romantic for us! The shower is luxurious and the bed is comfy! They are hyper attentive to guest needs and very clean and take COVID seriously which made the stay even better. We have stayed at other Palm Springs hotels before but this spot will be our go-to hotel!
Fantastic
This place is just wonderful. The staff is really nice, the 15 rooms well equipped and decorated. The parking is not the best but you can park in the street if there's none available. Fire pits where you can smoke (anything) and drink with some Sinatra ou raggae, the pool and jaccuzi is wonderful and clean. We had a wonderful time there, 3 nights. 45minutes to Joshua tree NP. And 5 min to downtown. The kinda place you would like to stay forever.
Great vibe, lovely pool
We loved this small quaint hotel. It’s set in a great little Neighborhood close to all the restaurants. It’s fits the 50’s vibe of most of the hotels here. Great music throughout the day and night by the pool, staff are there if you need them. No waiting for pool chairs, plenty of lounging areas with multiple fire pits to hang at around happy hour and at night. We were here during Covid so the bar wasn’t open but I am sure that’s an added bonus when open. You would want a car if you stay here, lots of places to hike and explore. There is a small fridge in the room for groceries. Would stay here again! We had a room tucked away in the corner in case there were people out late at the pool but while we were there it was all adults, the rooms are quite close to the pool so at times it may get noisy if there are kids or large groups.