Based on 374 review
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This hotel is located in the Bella Vista district of Panama City, within walking distance of the restaurants, shopping and entertainment venues of central Panama City. Its ideal location offers guests easy access to business and banking areas of Panama City and it is 5 minutes' drive to the Multiplaza, 10 minutes to the historical centre, 15 minutes to Albrook Mall and the Panama Canal and 20 minutes to the Calzada de Amador. Tocumen International Airport is just 15 minutes away. Renovated in 2010, this charming city hotel is ideal for discerning and sophisticated guests who will appreciate th...More details
Check-out ends at: 11:00
Many thanks to the hotel staff!
Reviewed 10 december, 2021
This is a comfortable, clean and quiet hotel. The rooms were spacious. The bed was super comfortable. I would stay there again, mostly because of the outstanding staff. They are very professional, helpful and just a pleasure to interact with. Even on my last day when I had a series of unfortunate "personal" mishaps, the staff, particularly at the front desk, were extremely accommodating and patient. The dining room wait staff were attentive and prompt. I speak little to no Spanish, but we managed to communicate, and several even patiently tried to help me learn. Overall, just a lovely group of employees.
Peasant, accommodating, and convenient
Reviewed 4 november, 2021
The hotel personal was accommodating, fluent in English, and foremost agreeable and well mannered. Breakfast is too greasy for our taste, and poorly attended. The quality of the rooms is deficient due sound transmission and moldy shower floors. Although the hotel is kept clean, regrettably the construction quality is very poor, and certainly is not the hotel to blame since those are major considerations that apparently weren't considered during design and construction
One to miss despite some very good amenities
Reviewed 30 october, 2021
DON'T GO. Fleas - my 2nd stay and was the same last time. I tried again 1 month+ on as I like the apartments and Marriott usually has good reputation. Not so here. A real shame as there's a lot that is really positive physically in the place and I so wanted to like it. However, this time I got really ill from flea bites w infection, nausea, diarrhea, light headed etc. There's clearly flea infestation over time that has got into bed mattresses. I actually saw them. So I had hassle to change rooms in middle of night. Got a room downgrade Not upgrade despite request. Person who helped move in night said they had to file report and took photos of bites. Report wasn't filed and Manager Alison next day tried to say no fleas and I must have sensitive skin (after 1st clearing reception area of guests). Nonsense. I showed a few of the many bites I had but she insisted her staff said no fleas, nothing wrong w mattress, clean linen etc. So nothing done to get rid of fleas in mattress. Manager accepted staff's claims all fine (they're motivated to avoid fault) over guest's evidence. Wierd. Room I was moved to had no coffee machine, gas switched off, safe didn't work. So upkeep is slack. Top rate paid, no discount, treated shabilly by staff. The staff are out of the depth and not well trained. Example, a business hotel should be able to scan 2 documents as requested (not as 1) You need to ask for water, it's not supplied. Internet wifi blocked for computer (troubleshoot report shown) but excuses no need to sort because not happen with others. "You can use your phone so that's good enough" (I've spine problems). So not up to standard for business. When I'm leaving still I'll I'm told "See you again soon." Make your own conclusions. Mine weren't positive.
Nice hotel, centrally located
Reviewed 4 october, 2021
I stayed there for seven days, in September 2021, on a tourist trip to Panama City. It's a nice hotel, quiet, close to Avenida Espana. It is a two block walk to the Metro (El Carmen stop) and there are supermarkets nearby as well. There is a kitchen, living area, and bedroom. I liked the location. It is close to the El Congrejo neighborhood, and perhaps a 15 minute walk to Balboa and the Cinta Costera. The staff was helpful. I printed out a few documents via the front desk when I left.
Reviewed 29 may, 2021
Stayed there for 2 weeks. Good hotel with a above average service. Would recommend for a long stay with family. Room is spacious and clean. Amenities are ok and kitchen, though could be updated, is workable.