Based on 212 review
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Located in the heart of Panama City, Panama, The Executive Hotel is the perfect destination for exploring the many sights and attractions of this vibrant city. With a 45-year tradition of warm hospitality, our staff can show you the city like few hotels can. Each of the 102 beautifully appointed rooms and suites at The Executive Hotel Panama City blends contemporary design and décor with fully modernized comfort. Whether you're visiting Panama City for business, a family vacation or a weekend getaway, our accommodation has been designed to be an exceptionally tranquil and relaxing retreat.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Reception servicesConciergeLuggage storage
Business Facilities / FacilitiesBusiness Center
Great Place to Recharge
Reviewed 23 august, 2021
After a long day of flying this was the perfect spot to land. Comfortable bed, easy check in, friendly and attentive staff, great bar service and breakfast was fantastic. Walking distance to many places.
Couldn't ask for more
Reviewed 3 july, 2021
I used to stay at this hotel 15+ years ago, then I bought an apartment in Panama that I sold again, and just this week went back for a 2 night stay as I found a good deal online. I was given a room in the old part but recently renovated that suited me perfectly. One thing I love about this hotel is the private balconies, something that is hard to find in more modern hotels in Panama. The location is good. A lot of business has moved out to Costa del Este over the years, but there is nothing to do there after work. Nightlife has moved in the other direction to Casco. Still, the Executive's location is very central for everything. I couldn't fault the service in any way. Staff were friendly and helpful and I thought the room was good value for money. As for breakfast, it was included and was good, albeit a bit haphazard with the staff appearing confused about the options. The first morning I had some eggs that were ok, the second morning I received an absolutely delicious Panamanian chicken breakfast. It's very strange that you can only ask for ONE type of fruit, so you can't for example have Papaya and Pineapple, just a big plate of one or the other. Like everywhere these days, staff blame covid when you ask why. I didn't eat any other meals in the hotel. Honestly there are plenty of other restaurant options. But in terms of a quality room, good service and value for money, a solid 5 star option.
Reviewed 10 march, 2020
Well, my review is not positive... I have made the most use of Google Translate in my interactions with the workers here... the problem wasn’t the language barrier- it was the super poor service... I don’t speak Spanish- and even though Panama is a Spanish-speaking country, I was taken aback by how few people on staff at the Executive Hotel knew English. We stayed for 4 nights in this boutique hotel. The spot is centrally located in a “easy to get everywhere”neighborhood. They gave us a low floor (3rd) and the room seemed like it hadn’t been rented in a while- weird smell- room directly across from the adjacent hotel’s restaurant. Had to keep curtains closed the whole time. A roach greeted me when I went to the bathroom the first time. Great. The rooms were appointed well enough, sans towels or microwave. We called for towels and someone came with 2 bath towels- no smaller towels available, even after sign language and google translate requests for “poquito” ones... the towel circus re-occurred every single day we stayed- sometimes no towels in the room, sometimes only 1 bath towel- I’m thinking they don’t have enough for the entire hotel. <<sigh>> I should not have to supply my own towels when staying at a hotel. Unfortunately, that’s exactly what I did- went to a cheap 99cent spot for washcloths to keep my face clean... I refused to make one bath towel do dual duty- eww... The free breakfast is a stingy affair, complete with runny, indistinguishable eggs and halfhearted offerings. It wasn’t the inventory that was the problem- it was the execution and the lack of any attention to detail... For example, I wanted tea one morning and the waitress couldn’t be bothered- sent me to the bar. I go shlepping over there, with food getting cold on the table, cuz she didn’t wanna... Finally, I made due with lemons & hot water. (btw, great bartender, he tried his best...) There is no water or coffee available all day- I was told repeatedly that I needed to wait till breakfast tomorrow- whatever housekeeping leaves in ur fridge is all ur getting... When a tennis group ate all the fruit and pastries, I was told “no more” but as I left, full trays of both reappeared. They charge you extra to bring take out containers to your room. I had to wrap food in cloth napkins to bring my daughter, who slept in... No take away coffee cups. Really? This hotel makes me only want to use branded hotels in the future. Wow. It was that bad. Could be a jewel, but the staff/management get a zero, in my opinion. Overall, a 2 rating for what this place potentially could be... Beautiful outdoor space & cute pool area. It’s a shame.
Reviewed 3 march, 2020
Poor & very little Personnel for service to guests. This place is Great but management fails to put enough personal to cover the necessary areas. Order taking is delayed, Food and Beverages are delayed at times instead of hot food receive cold. Personnel needs to be trained (new hires) they fail to know what is in their own menu or even Drinks. Poor service at times, This used to me my first option now it is the last option. Buffet in the AM is light in options of menu along with poor presentation, Eggs not cooked properly, Bread selections is very Vague, Coffee should be brought to the table instead having to get in line for buffet and coffee. Bar service they do not have a trained person to attend, i have had to wait for someone to come and service me and others waiting. Covering Managers are having to take different positions rather control and give/provide quality to all the guests.
They rated it a 4 but I give it 3
Reviewed 11 february, 2020
The good, the bad and the ugly. First the good..Good location, free breakfast, helpful staffing. The ladies at the reception were a great help. 24/7 security and cab service was abundant. Free coffee and bottled water, and most staff spoke English.Now for the bad.. poor WiFi, water in shower never hot, warm at best.. I guess this saved energy. Initially no full towels in my room, small bathroom and the toilet flushed poorly. That last part was the ugly. Despite its shortcomings I would stay here again and recommend it but don’t expect 4 stars service.