Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 6 de Septiembre de 2018
Nada más entrar, el recibimiento es excelente, a lo largo de nuestra estancia recibimos el mejor de los tratos por parte de todo el personal.
Habitación amplia, sencilla y funcional. Desayuno buffet magnífico.
No tiene playa, pero lo suplen con una buena área de tumbonas y un fácil acceso al mar. Buenas piscinas.
Situado el la parte turística de Pafos y como todo allí dedicado al turismo inglés.
Great but could be better
Opinión escrita el 16 de Septiembre de 2021
We’ve stayed at The Annabelle a couple of times now. I have mixed feelings and here’s why
Location - excellent. You’re right by the harbour and therefore lots of bars, restaurants and shops literally a couple of minutes walk away.
Staff - 99% of the staff you encounter will be great, eager to please, friendly & polite
Hotel layout is good, there’s 3 pools and during my visits plenty of sun beds - there wasnt the hysterical charge down before the sun rose to grab a lounger (note the hotel was not at full capacity)
The gardens are beautifully kept and the hotel in aesthetically pleasing, much more so that lots of it’s competitors. Some of the communal areas look a bit tired and in need of sprucing up.
Breakfast (buffet on second visit but October 2020 it had been made to order + buffet). Not a huge choice but what was available was good quality. If you go between 7am - 8am the service is much better, when it gets busy you’re sometimes waiting quite some time to get coffee etc. This could be due to being understaffed so something for the management to consider, it wasn’t that the staff who were available were not working hard to serve everyone promptly.
We ate in all of the restaurants and they were good quality but I feel a little overpriced for what you receive. On one visit to the pool bar I had a salmon for lunch and ask for salad with this instead of the warm vegetables which I wasnt a fan of previously as it was more like vegetable stew..It arrived with a slither of raw carrot + cucumber plus just one skewer of salmon (a bit well done) nothing else. No bread was provided either and 28EUR seemed very overpriced. On other trips bread seemed to be offered, the service was random. My plastic wine “beaker” was dirty on the outside too but was promptly switched when I raised this to the waiter. I do understand if you are sitting by the pool glass would be an issue but we were sat in the dining area, undercover next to the pool so the use of plastic cups seems unnecessary.
Bottled water - When you are paying over 500EUR a night for bed & breakfast and you cannot drink or brush your teeth with the tap water having no water provided free of charge in the room is poor. Note: You get one litre of Evian on arrival but this is not replenished. There is also a huge amount of plastic still used at the hotel, we recently stayed in Majorca at a similar rating/priced hotel and not one plastic bottle/container was used. We were provided with two large glass bottles of water in our room each day. Lots of single use plastic does seem to be a similar trend in Cyprus though so I doubt this is unique just to The Annabelle.
Turndown service was good. Some of the daily housekeeping/coffee replenishment was a bit hit and miss. Reception suggested that we must have had our “Do Not Disturb” sign on however if that was correct I’d expect a card to be put under the door saying that. It’s just the small touches like this, the lack of bottled water, random service, having to ask for room supplies to be replenished (the coffee capsules, milk capsules etc) that you just wouldn’t have to do in a 5* hotel. The cushions on our balcony furniture had quite large sun cream stains on them/sweaty body marks. Nothing that cannot be covered with a towel however another small detail you shouldn’t have at this price point. Blackout curtains didn’t really do their job as they were ill fitting. Overall we will probably move on should we visit Paphos again and try one of the other 5* hotels. I should imagine anyone reading this including if the hotel does will say why not raise all these points at the time, well we did with some but to be honest I’m on holiday and having to constantly pick up points and raise them with reception and housekeeping doesn’t make it feel like a holiday, it makes me feel as though I’m at work still.
Everything a Great Hotel should be
Opinión escrita el 15 de Septiembre de 2021
Everything a great hotel should be. Excellent service, beautifully clean everywhere, comfortable beds and great food. It might be useful for other guests to know that there isn’t much beach although the sea swimming is lovely. So if you’re looking for miles of golden sand then this location isn’t for you. Also the town is tired and obviously still recovering from the pandemic, which, it can only do if people visit and spend money. I will definitely visit the Annabelle again.
Fantastic hotel, made great by the staff!
Opinión escrita el 13 de Septiembre de 2021
Having just returned from Cyprus from a friends wedding i can honestly say this is a first class hotel!
From the moment we arrived we were welcomed by the friendly staff where we got an immediate room upgrade. This was just one example of the outstanding service provided by the staff on a daily basis. Nothing was a problem for anyone. We had emailed the hotel for some items to be in our room for a baby prior to our arrival and this was all in place when we got to our room.
The rooms were immaculate and clean and were cleaned on a daily basis. The food was brilliant, pools brilliant and again, have i mentioned the staff were good?
If there was only 1 small critique of the hotel i would have to say it was the noise. The hotel was very quiet until 10pm when it seems it came to life. We found the entertainment very very loud. Our room faced onto the roof top bar where the entertainment was and this meant the noise in our room was bouncing until after midnight. Normally this wouldn't be an issue however we were travelling with a young baby.
HOWEVER, when i spoke to staff about this the next morning, they went out of their way to move us rooms and give us another upgrade to make our stay even better!
Overall this is an excellent hotel made outstanding by the staff!
Absolutely stunning hotel where everything is perfection!
Opinión escrita el 13 de Septiembre de 2021
We have just returned from an absolute first class stay at The Annabelle. We traveled to Cyprus for our wedding and we couldn't have asked for a better hotel to stay in for our trip. Everything was absolutely immaculate, the rooms were stunning, the pool areas were beautiful and the food....absolutely delicious!! The staff went above and beyond every day to make our stay absolutely perfect (including a bottle of Moët on arrival) and nothing was too much trouble for them. It was without doubt the nicest hotel we have ever stayed in and I would genuinely reccomend it to anyone!