Based on 393 review
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Boasting a convenient location 3 km from Manila Domestic Airport and 4 km from Ninoy Aquilino International Airport in the leisure and shopping hub of Parañaque, this friendly, affordable hotel offers busy guests and passengers in transit the chance to refresh and recharge their batteries before the next stage of their trip. This property has 36 superior, executive or family rooms that can sleep up to 4, and 14 suites, all with air conditioning and en suite bathrooms. There is a wide range of services and amenities, including a seminar and function room, spa, beauty salon, coffee shop and attr...More details
Check-out ends at: 11:00
Excellent customer service
Reviewed 17 september, 2021
The Reservations Department at this property has excellent customer service! The staff went the extra mile, ensuring my sister's stay was comfortable while she was in a quarantine.Special mention to Miyuki, Mhiggo and Alexa who were so patient and prompt in responding to my inquiries. They made sure that the PCR-test as well as pick up schedule from the airport were done in a timely manner. Thank you to the driver too for driving my sister safe. The hotel was extremely accomodating and allowed my sister to check in early . They also moved her to a quieter room as the original room booked was noisy due to the ongoing building construction. I hope though that the food being served will be better and more balanced .
Horrible Covid Quarantine Stay
Reviewed 13 march, 2021
The rooms are ridiculously over priced, when you go in the room it’s clean, but one electrical outlet. You can’t charge phone and computer at the same time. The horrible food is 4-5x the price as what you can buy locally on the same street. There new policy is “no outside food” since you can’t leave your room your forced to eat there tiny, disgusting over priced food. P500 is there average meal with a drink. I ordered two pieces of chicken and it’s at most half of a meal, then had to return it to be fully cooked. But I never got it back, and still forced to pay there full price. There included breakfast is one egg, one cup plain dry white rice, and 2 tiny sausages the size of my thumb. A tiny styrofoam cup of cold coffee included. There is no longer a choice of breakfasts, your only choice is take it or leave it. There weak wifi kicks you off if inactive for 5 minutes, even if active kicks you off while using it after an hour, requiring a manual login each time, by reentering the login and password. 75 times a day, you do this, renter login ID and password, extremely frustrating. They constantly apologize for there terrible food and services. To apologize means you made a mistake, but they do all this on purpose. You feel like a hostage, not allowed to leave the room and forced to pay a ransom demand every time you want to eat. The ‘included’ airport transfer is not included, it’s p350 each way. I stayed here 3 times. There service wasn’t like this in the past. I will never return here! Worst food/tay I have ever had anywhere in the Philippines.
Reviewed 9 august, 2020
What could i say? Di ako maselan sa tutuluyan as long as malinis at anjan ang basic needs that i needed. Food is average. Staff are so approachable. And most of all yung punong kahoy outside my window was amazing. Daming ibon nakatira. And during afternoon andon sila kumakanta
Hotel cost and service
Reviewed 13 june, 2020
The rate for overnight stay is very expensive. The car used to pick-up my husband from the airport had no AC and unexpected for the price we paid. When my husband checked-in, the receptionist customer service was very efficient and this was the real deal breaker. Even if the rate is very pricey but the customer service was excellent, then this is what matters most.
A Nice Hotel nearby the Airport, but WAY TOO EXPENSIVE.
Reviewed 26 april, 2020
If you stay in this airport you will be paying a premium simply because you are nearby the airport. This is the type of hotel you only use if your flight is canceled and you want to be near the airport for an early morning flight instead of risking going deeper into Manila where traffic will cause you to be late for your rescheduled flight. They absolutely gouge you for money. You'll need a deposit if you want a second key for your spouse. The biggest problem I had with the otherwise lovely room was the complete lack of adequate electric sockets to plug electronics in. If I didn’t have my extension cords, I would not have been able to plug-in most of my electrical equipment. The air conditioner also turns off if you remove the key card from the wall which means that when you are using this room it takes time to get cool and you can’t cool it while you’re not in the room. This hotel is actually cheaper than some of the other hotels that serve the same purpose. If you aren’t desperate for an overnight stay then you should consider the Manila Grand Opera Hotel instead. I have to say that it did have a very nice wood construction and a very calm overall feeling with a very eclectic rooftop bar. The bathrooms are nice, clean and great for a shower - even a shower for two. I don't want to sound overly critical considering I never would have chosen this hotel aside from my flight being rescheduled and they were available when I needed them. I just wish prices weren't so high.