Based on 346 review
Select the date of your trip
Dating back to 1874 and set in the centre of Paris, this elegant venue is a great choice for anyone looking for comfort and style while visiting the capital city of France. It is just a 5-minute walk from the Opéra Garnier and the Champs Élysées, while the closest subway station Madeleine - just 50 metres away, provides direct access to the Montmartre district and the Eiffel Tower. Its soundproofed rooms offer the perfect environment for relaxing after a day of sightseeing or business meeting. They are all air-conditioned and come with private bathrooms with marble furnishings. Breakfast can b...More details
Check-out ends at: 11:00
The most disappointing and unnerving travel experience
Reviewed 21 december, 2019
I have never in my life been treated with such disrespect and condescension by a member of staff at a facility, let alone one that is supposed to have 4 stars. The check-in agent was incredibly out of line and this has really ruined the first night of my parents visiting Paris. After 13 hour flight and 1,5 hours in traffic, this employee wanted to re-charge for the room which had already been paid in full. Once this was resolved he stated breakfast wasn’t included, which it was. I had even called staff days after receiving my confirmation to ensure everything was in order and that everything would run smoothly on the day. I was told there was no manager and that I’d have to wait for Monday to speak about this incident.. so 3 days!!? Absolutely unacceptable.
Reviewed 28 september, 2019
The hotel has an excellent location but that is it. The rooms were spacious but very very basic. Poorly lit. There was barely any lighting in the room. The hotel staff was very very helpful and friendly. The breakfast was average. All 5 days they served the exact same breakfast- no change.
There are much nicer budget hotels in Paris.
Reviewed 13 july, 2019
I stayed at the amarante beau manoir hotel On 24 june 2019 for just one night. And i am so glad it was JUST one night. The hotel staff is nice but the hotel is extrememly shabby and filthy, with zero maintenance. The elevator was not working, the staircase carpet was beyond filthy and worn out. The room itself was dark and dingy, in dire needs of an upgrade. The bed was extremely uncomfortable and the airconditioning did not work at all. I was given similar rubbish excuses as another reviewer tht you left the window open and that the temperature cannot be less than 26 degrees. The run down state of the hotel is just sad especially since the location is very decent.
No airconditioning ? No worries, the lack of hot water will keep you cool !
Reviewed 18 june, 2019
Arriving at the hotel, I was greeted by a very pleasant receptionist. That's where the good points of this place end. The lift was broken, meaning that I had to walk up three flights of very worn, shabby stairs. Fine. They were unable to confirm when it would be fixed but as I was only staying there one night I wasn't too concerned. When my real issue started was when the air conditioning didn't work. I called the front desk who told me that they could do nothing about it as the hotel was fully booked - they didn't even offer to come up and have a look. So since I was quite hot after a summers day in Paris and I had lugged a suitcase up those stairs, I thought I'd have a shower. But alas Zero. Hot. Water. And moving the tap more to the hot water side meant that only cold drizzle came out. Fine. I can deal with one cold shower. The next morning, after a horrible, hot night, I had another shower. Still. Cold. When I went to check out I raised both issues with the gentleman on the front desk. He first told me that the aircon was working and it was because I had the window open, which I assured him I didn't (as a single female, I never sleep with a window open due to safety). Despite this he refused to accept that the aircon couldn't be working and started arguing with me about it. Then when I mentioned the water issue, and he said to me that I had to wait for it to warm up and it sometimes took a minute or two. Well mate. I washed my long hair that morning and any female would know, that's impossible in a minute or two so if the hot water had been working it would have kicked in by the time I went to condition. I assured him I had waited but again, he started arguing with me about it. While I wasn't expecting the Hyatt in terms of quality of room, I do expect a certain level of hospitality at a hotel. An apology would have improved a terrible experience ever so slightly but instead I received a bill.
Reviewed 28 january, 2019
The hotel is located at the centre of Paris,it is at the back side of La Madeleine.You can go everywhere by walking.The room was a bit small but enough for us.Receptionist was very kind and helpful.Breakfast was also good enough.