Based on 764 review
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In the heart of the authentic Bastille district and near Marais, this new 5-star hotel lies within a historic building: the Maison Boutet. From wood manufacturing to chocolaterie, it has all of its original charm. Exclusive and one-of-a-kind, the hotel's 80 rooms and suites, including 10 with terraces, showcase its unique character. The spa will pamper you with 2 treatment rooms, a swimming pool, sauna, hammam and fitness room. The bar offers light meals and chocolate treats. The hotel has a car park.
Check-out ends at: 11:00
Reviewed 6 january, 2022
Unfortunately we had a very bad experience with the hotel management for not being accommodating with our family emergency situation and early check out - while every airline , every other hotels are waiving their change fees due to Covid emergencies, helping people in difficult times, this hotel is only after money ! The most disturbing part was that the receptionist agreed to waive the fees but asked us to call the third party reservation company without having any knowledge of the process. We won’t be going back to this hotel and I don’t recommend it - just in case something happens to your travel plans - which it very well can like ours - they will not be helpful ! These are the situations which prove how well or bad the hotel manages their customers issues . Just be very aware of it .
Perfect Hotel, Perfect Anniversary!
Reviewed 28 december, 2021
My husband and I recently completed a second stay at this wonderful Five Star property the beginning of December for our anniversary. It is a beautiful boutique property in a fantastic location! The hotel is a fairly short walk to the Bastille and they you can quickly be in the heart of Paris. The staff was complimentary and just amazing. Our room was on the top floor with a gorgeous balcony overlooking the city. While we couldn't see the Eiffel Tower, you could see the lights at night. The bed was super comfortable and I loved the towel warmer. The bathrobes and slippers were a great addition that we used every night after walking ten miles a day. Highly recommend this hotel.
Reviewed 18 august, 2021
We stayed two nights and found the room was very good. Breakfast was a little over priced if not included but food was good. Staff very helpful. Building is really nicely renovated but location is not as central as others.
Lovely hotel: some improvements needed in customer service
Reviewed 1 august, 2021
A well situated hotel on a quiet street. Well-appointed,modern room with two windows and so lots of light. A good size too for Paris. Wonderful bathroom with jacuzzi tub. Reception staff were exceptional: extremely professional and customer friendly - offering directly to reconfirm a restaurant booking for us. There were some issues where customer service could have been better. We received two complementary macaroons (as we are platinum members) but the person leaving them in the room didn’t think to replace the two used coffee cups. The second day, the coffee and water weren’t replaced and only one bath towel was left instead of two. The breakfast buffet was surprisingly poor, not at all the level of a Sofitel. It was more similar to the standard and range of an Ibis or Novotel. Certainly not with €28. There are similar breakfast offers at cafes down the street for less than €10. All in all a nice stay but some changes in the service and breakfast are needed.
A lovely place very well located run by caring people
Reviewed 28 june, 2021
We stayed at Hotel Bastille Boutet for one night. We were delighted to be there, warmly welcomed by the team who was fully supportive in providing us the best possible experience during our stay. We had to book the swimming pool because of Covid limitation. Finally it was great because we enjoyed a moment alone in the Spa. The location of the hotel is very pleasant with close public transportation, many bars, restaurants and theatres closeby. Thank you !!