Based on 327 review
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Check-out ends at: 11:00
Reception servicesLuggage storage
Total False Advertising. Should be taken down until they update their listing. Just not a good place.
Reviewed 10 september, 2021
They advertise rooms with two beds — they’re really just split queen beds. They advertise air conditioning —but there is no way to control it in your room so we stayed away sweating most of the night. They advertise breakfast included — you have to pay for breakfast. They advertise self laundry — they only have an expensive laundry service. Sink and shower drains were clogged, they put us in the wrong room and when we asked to switch they gave us a hard time. Then we asked about the self serve laundry that they advertise here on TripAdvisor and the receptionist (the one who’s never at the desk) got very rude after I showed her that they advertise it here. Either stay somewhere cheaper and get the same quality and comfort or stay somewhere more expensive and get the things that this hotel says they offer but doesn’t.
Nice and well located hotel
Reviewed 10 august, 2020
Snob hotel is very well kept and presented, and although it’s in a busy area, the room was silent. Nice decor (although the room was quite dark) and friendly staff. On one occasion our room was cleaned and towels taken away and not replaced. I went to reception to ask for towels as another couple were they with the same missing towel problem. We’re told towels would come to our room, 45mins later nothing so we showered and dried with hand towels ... when we went out we asked again for towels; upon our return we have no towels but 2 dressing gowns which was a bit odd and a let down. All in all nice enough stay though, just annoying to be left towel less on a £100+ a night hotel
THIS HOTEL IS A SCAM! AVOID
Reviewed 20 july, 2020
This hotel is absolute scam! Be very careful when you decide there. Let me explain. I paid for the hotel in advance and had to only pay city tax when checking in. This is all very normal and its not a lot 11.52 Eur. Still this hotel charged it twice. Even after I showed them the bank statement that I already paid for it they we like "no sorry we dont have a receit". Neither did I unfortunately, even though it showed clearly on the bank statement which I showed them. Nothing could convince them otherwise. As if i had somehow made some fictional charge on my card myself?!Completely unbelievable!!Why do I think it is a SCAM and not honest mistake? Because even after I talked to the bank ans confirmed this they still played stupid “we dont have receipt” game. I will contact VISA card department asap and have them listed as a fraud as most people will not check their statements that carefully and god knows how many customers they have actually scammed this way.
Reviewed 5 july, 2020
I would like to thank all the reception staff, very friendly and kind, thank you for your warm welcome to the snob Hotel! Thank you Boris for your professionalism I recommande this hotel, near to restaurants shops and nice places. Wissal
Perfect but some minor issues
Reviewed 25 february, 2020
We stayed for 2 nights in Feb fri-sat - the hotel is beautifully decorated warm and cosey, staff were so helpful and friendly and offered to advise us on where to go or what to do. The rooms are very small but that is absolutely to be expected considering you are in the heart of the city - and taking this into account we stayed in room 201 and it was so quite and peaceful we had a lovely small balcony for outdoor space. The rain shower was amazing, towels were clean and fluffy, the room was spotless and also the bed was so comfy had the best nights sleep in ages!!!! You are in a great location for exploring with main attractions only 10-20 mins away or you can walk the various streets with realy cool vintage shops, restaurants and coffee shops.