Novotel Paris Gare de Lyon

Starting at

$ 240

TripAdvisor Review

Based on 3679 review

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Property Info

Novotel Paris Gare de Lyon is ideally located right by Gare de Lyon main station. Either it is a Family weekend or business trip, our spacious and design rooms guarantee you a successful stay in Paris! Take advantage of our new living spaces combining relaxation and conviviality, and let our baristas guide you for your choice of cocktails and mezzes to share. Indoor heated swimming pool, contemporary restaurant, lounge bar and brand new lobby .. you are sure to make the right choice! Thanks to our ideal location near Gare de Lyon, you can visit the monuments of Paris by metro/bus. For Shopping...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage

restaurant

Business Facilities / Facilities

Meeting RoomsBusiness Center

several

Elevator

Pool and wellness facilities

Indoor pool

Reception services

ConciergeLuggage storage

Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasMeal service changed to increase securityArcade / table gamesThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityContactless check-in availableBabysitting or childcare (surcharge)Support for excursions / ticket purchaseIlluminated path to the entranceMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesFree self parkingTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access andTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.You can experience a safari, and enjoy an outdoor pool. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.Pamper yourself with onsite massages or enjoy recreation amenities such as a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with onsite massages or enjoy recreation amenities such as a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistBusiness centerElectric vehicle charging station

Guest rating

TripAdvisor

Travelers rating

Excellent
1116
Very Good
1801
Good
500
Reasonable
147
Bad
115

Travelers profile

Business
578
Couples
744
Solo travel
201
Family
1840
Friends getaway
145

Scores Summary

Cleanliness
Location
Rooms
Service
Sleep Quality
Value

Inconsiderate

Reviewed 13 november, 2021

My sister stayed for a night in this hotel few days ago. I was not aware that I booked another room on the same day. My sister tried to explain to the hotel that I was not aware of this and if they can refund the other charges they made.. They told my sister they can't refund it back due to their policy, instead they offered another night for my sister to stay and pay extra 20 Euros. 200 Euros to charged in a room that is not used is for me not right... It's a lot of money to take for another booking that I am not aware of..

Nonette M

Just ok ... not a 4 stars for sure, just 2.5

Reviewed 15 october, 2021

Well what can I say? It's a simple hotel close to the Lyon station. Nothing special more than a novotel franchise hotel. What is special is that is overpriced for sure. It's the kind of hotel used of working conventions etc. In the surrounding areas I wouldnt advice to be around late in the night. Its filled with homeless people, rats and people peeing literally even in the door of the hotel. For this price (300 euros per night) you can do much much better. Minusculous rooms with normal service and nothing special to highlight. If we are talking 80 euros I would say hey it's good for the value and price but 300? This is insane. Maybe because its paris? I dont know or even understand the value of paris anyway. It all smells to urine, its dirty and not a place I would come anytime soon. In any case, this is my verdict valuable as any other person. I work for my money and I just want to make everyone aware that this is not worth the price. That's all.

alfonsojorged

No communication

Reviewed 8 july, 2021

I booked this hotel for my upcoming PARIS visit in late August 2021 and then realized I've entered a missing night in my dates during the booking. I booked one of their "Book with confidence" rates which is fully refundable up to 3 days before arrival. I went ahead and cancelled the reservation and have been expecting my refund since then. They charge you the second you book, but when it comes to your refund it's all a big silence. I understand refunds may take 1-2 weeks, but there is no communication from the property whatsoever. You cancelled your booking and then what happens to your prepayment?? I've sent them emails, reached out on their Facebook and Instagram and did I get any replies? ZERO. Very frustrating experience. You at least want to ask someone if they have processed your refund or not but not a single reply!

umutcertel

Ok, but a few tweaks and it could be better...

Reviewed 9 march, 2020

Its "ok" you know what you're getting from a Novotel. There are major renovations on going at the hotel, but it doesn't affect your stay if I am honest. Check in was fine, polite staff, room clean and comfortable. Location is good. However, why would you put a family in a room at the back of the hotel overlooking the busy road, so that every car horn, or siren wakes you up? Seems a silly policy to me, and something that we didn't realise until we got back after a budy day sightseeing so it was too late to move. I'd go back, but request a room at the front.

TDL1410

Not replying to numerous emails

Reviewed 2 march, 2020

We couldn’t make our booking in December due to the protests in Protests, yourselves informed that we have until March to rebook. When we contacted you to rebook you took over a week to reply. We have sent numerous emails requesting our refund because you didn’t honour your deal but we haven’t heard anything back for almost two weeks now.

haddijatouj