Holiday Inn Express & Suites Jackson / Pearl Intl Airport, an IHG Hotel
Más detalles
4
Quarto, 1 cama King, acessível, para não fumantes (Hearing)
Max. 2 adultos y 1 niño
5
Suíte, 1 cama King, acessível, para não fumantes (Mobility)
Max. 3 adultos y 2 niños
5
Quarto, 2 camas Queen, para não fumantes
Max. 4 adultos y 3 niños
5
Suíte, para não fumantes
Max. 5 adultos y 4 niños
4
Quarto, 1 cama King, acessível, para não fumantes (Mobility)
Max. 2 adultos y 1 niño
5
Quarto standard
Max. 2 adultos y 1 niño
4
Quarto, 1 cama King, para não fumantes (Leisure)
Max. 2 adultos y 1 niño
3
Suíte, 1 cama King, para não fumantes
Max. 3 adultos y 2 niños
5
Quarto, 2 camas Queen, acessível, para não fumantes (Hearing)
Max. 4 adultos y 3 niños
4
Quarto, acessível, para não fumantes (Mobility, Roll-In Shower)
Max. 4 adultos y 3 niños
Información de la propiedad
Check-out hasta las: 11:00
100 Riverwind East Drive - Pearl, Misisipi - Estados Unidos - 39208
Comodidades de la propiedad
Check-out hasta las: 11:00
Calificación por los huéspedes
TripAdvisor
Calificación de Viajeros
Excelente
44
Muy bien
36
Bueno
19
Razonable
3
Mal
8
Perfil del Viajero
De negocios
33
En pareja
11
En solitario
6
En familia
39
Con amigos
5
Resumen de puntajes
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
2.5 Has gone down since Covid
Opinión escrita el 20 de marzo de 2022
I stayed at this in 2018. At that time we were on a cross country road trip staying at Holiday Inn Express hotels throughout the Southeast. At that time this was the nicest property. That is no longer the case. Our family of four spent one night in the hotel on our way to Florida. It is now a dump. The linens in the fold out couch bag were dirty. The room smelled faintly of mold. The elevator to get up the room was dirty and the floor was cracked. There were about 20 work trucks in the parking lot. It is clear this is a hotel for guys that work in the nearby plants. I expect that sort of thing at a Super 8 or Motel 6 but not Holiday Inn. Just gross and dirty. I didn't say anything to the staff because what could they do? This was beyond moving us to a different room. This was overall neglect for a couple of years.
sgregory711
Im making an official complaint against this hotel and the manager LATOYA!
Opinión escrita el 26 de octubre de 2021
The hotel accepted my meeting room booking. upon arrival the meeting room was not setup as promised. i had to go out of my way and purchase my own tables as well. The hotel had an extremely foul order. Our meeting room was not cleaned and several other issues occurred while we were there. When calling to speak with a manager in good faith i was countered back with extreme RUDENESS, INTERRUPTIONS, AND TERRIBLE CUSTOMER SERVICE! DO NOT BOOK THIS HOTEL FOR YOUR SLEEPING ROOMS OR MEETING SPACE. i am contacting the corporate office and going as high up as i possibly can to make my complaint.
jskepple
Filthy and Terrible Customer Service
Opinión escrita el 16 de agosto de 2020
We spent 1 night at this property on our way to the gulf. We picked a Holiday Inn Express because typically they are consistent and conveniently located by the interstate. We had no dreams of Four Seasons style accommodations – we just wanted a simple, clean room. Traveling during the corona virus pandemic, we were pleased to see that the front desk had plexiglass barriers and the staff were wearing masks. In our room there was a note referencing the pandemic and the additional cleaning activities that were being used. However, the conditions of the room did not reflect even basic cleanliness. The pull out desk-top was sticky and filthy. I cleaned it with hot water and a washcloth from the bath and then sprayed it down with disinfectant. The bathroom mirror was spotted with what looked like tooth paste spit. When I turned on the wall mounted bed side light sconce, I could see the mounting brackets had thick dust on them – they had not been dusted within the last week – probably longer. When I spoke of these issues with the desk clerk on check out – she did not even look up at me. When I was done, she looked up from the computer screen and said “I’m listening…” as if the issues I mentioned were insufficient to cause concern. My response was “Isn’t that enough?”. She reviewed our reservation and noted that we were reward program members and said, “I can give you 5,000 points”. At no time did she apologize for the condition of the room, indicate she would share the information with management or give any indication that she cared at all. When I mentioned that there was no coffee in the café at 8:30 am, she did react – so I guess they do have some standards. We will never choose this property again
KateWTravels
Fantastic property
Opinión escrita el 15 de octubre de 2019
Nothing to complain about with this HI Express. Large room but TV somewhat small compared to other locations/chains. Layout is functional but could use a bench or something to put a suitcase on. Since I typically only stay one night I don't unpack. The only place to put it was in the sitting chair.
D_M_PENNY
A Night with Bugs
Opinión escrita el 7 de octubre de 2019
We made reservations at this hotel and requested a room on the first floor, what we got was a handicap room and I requested we be moved, but was told it was the only room left. Other hotel chains would have told us that when we made the reservation, but not IHG. Even though we are platinum members. Being too late to find another hotel, we stayed. During the night, I felt something crawling on me and got up. It was a bug. After killing it, I went back to sleep. The next morning when I was getting dressed my wife called me in the bedroom and told me to look. Their was a centipede crawling on my bed. She also pointed out a hole in the shower wall where she said bugs were coming in. She got her I phone and made pictures and showed the lady on the desk when we checked out. The lady said that she would issue us enough points on our IHG card to cover another night at an IHG hotel. Had we not been on the way to my wife's brother's funeral, we would have asked to speak to the GM. That was July 19, it's now October and to date, no points have been issued. We have called IHG Rewards about it and were told that within 48 hours someone from the company would call to take care of us. We're still waiting. I can't imagine anything like that happening with a Hilton property. That's why it's our first choice when we travel.
Charles T