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Opinión escrita el 13 de Septiembre de 2021
The Home2 S Suites by Hilton Pecos is conveniently located just off of I-20. Easy access, clean rooms, and friendly staff make this a good choice for an overnight stop. They also welcome your furry family members. The breakfast was as expected for this type of property. The only negative were the look of the pre-cooked egg squares, which I did not eat. I judged the book by its cover. There were several others choices which I did choose and was satisfied. Overall, a good choice when in the Pecos area.
Room was fine, ac went out
Opinión escrita el 24 de Julio de 2021
Ac went out at 2am, no one came to fix and no one offered to change rooms. Needless to say, I didn’t sleep well.room was also not as clean as it should have been, especially the bathroom. Not sure if I would choose this again.
Opinión escrita el 19 de Julio de 2021
I hope, you will read this review sincerely because it cost me $67.65; I chose to write this review instead of getting credit of $67.65 from the hotel. I stayed in Home2Suite by Hilton hotel in Alamogordo, NM on 06/29/21; I was so impressed with that stay that I cancelled my booking with Hampton Inn for 06/30/21 in Pecos, TX and booked with Home2Suite by Hilton hotel in Pecos, TX (Address: 2400 S. Texas St., Pecos, TX 79772). However, it was a big mistake. Originally, they gave us Room # 104; when we enter the room, room had so much odor that we could not stay there and requested to give us another suite; they told us that they have only one more suite left and gave room # 409; this room had less odor but we had a hard time to sleep due to odor. Besides the odor, the room, bathroom, anything you touch, all were dirty; bathroom’s shower place was blackish dirty; window’s motorized blind was broken, etc. Overall, our experience was horrible and we will never go to that hotel. Honestly, because of horrible room experience, I can’t consider anything else such as breakfast, customer service, etc. to give rating more than 1. I am writing this review (instead of accepting $67.65 credit from the hotel) so that the hotel will be more careful, will clean the room, fix all the fixture in the room, and never give customer the room with that condition. I sincerely hope the future customers will get better room experience and will never have to suffer like us.
Opinión escrita el 17 de Julio de 2021
Each trip a different person at desk, have to check in at desk only one time out let me check in on app. Always have to ask for complimentary water. Always seems to be work going on there as well. Feel I could just check in down the street and get better service.
Pecos Home2 Suites
Opinión escrita el 10 de Julio de 2021
Very clean and spacious rooms; digital protocol available; staff smiling & helpful; tasty breakfast; beds comfy; good location for traveling into & out of Pecos; close to several restaurants; free parking and Wi-fi