Reviewed 6 July, 2021
Staff and front desk were very nice and extremely helpfull, espcially Mr.Andre and Mrs.Tika. the room was spacious, comfortable and funcitonal.the AC worked very well. The hotel has a very central location
Reviewed 20 February, 2021
I am Elmer G. Figura, from Philippines, and I stayed at Room 1119 since Dec. 17, 2020 until now, already 2 months and still counting, continuing for stay because I found this hotel as an excellent one. Hotel services are up to international hotel standard. The foods are great and even though its main course is spicy but delicious, of course, it's an Indonesian foods. Facilities like room is ok, clean and orderly. Housekeepers are doing their job efficiently. The gym is ok but weight lifting class/level are incomplete but that's ok. That can be covered but I hope management will buy complete sets for weight lifting equipments. Generally, I am satisfied with my stay with special mention to hotel staffs like in the reception, they are hospitable and accommodating, providing on time services. And so with restaurant and bar staffs namely: Ratna, Yosi, Yulis, Febby they are excellent in performing their roles as hotel staffs, i.e. hospitable, accommodating, kind, polite, and most of all excellent and Best for what they are. I commend them for a job well done. Thank you. -. Elmer G. Digital, Room 1119.
Reviewed 16 February, 2021
Best service, comfort room and very delicious breakfast. Next, I'll take my whole family to visit Novotel. I heard that some famous artists will stay here every time they come to my city. Such a pride.
Good price with international standard
Reviewed 4 February, 2021
We booked 2 rooms for 4 days in early December 2020. The room is well-suited for the decent price. Service is also very good. Location of Novotel is strategically located and near to everything, and even have a shortcut to one of the major shopping centers in Pekanbaru.
Reviewed 1 January, 2021
In the end of year i decided for spent time with my family at novotel pekanbaru. The place so strategic, comfortable room and having many kind of breakfast menu. Also Mr Andre reseve me with friendly and the explanation given really helped me