Comfort Suites

Starting at

$ 107

TripAdvisor Review

Based on 126 review

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The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Pell City I-20 exit 158 hotel in Pell City, AL near the ...

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Property Info

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Pell City I-20 exit 158 hotel in Pell City, AL near the Birmingham-Jefferson Convention Complex. Other attractions like the Birmingham Museum of Art, Logan Martin Lake, Logan Martin Dam, Barber Motorsports Park, Talladega Superspeedway and the International Motorsports Hall of Fame are also close. Enjoy free hot breakfast, free WiFi and a fitness center....

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Pool
several
Elevator
Business Facilities / Facilities
Business Center
No cribs / beds for children availableNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedFast check-inCoffee / tea in common areasThe use of a mask is mandatory in the establishmentIn-room accessibilityQuick checkoutFree breakfastSeasonal outdoor poolWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a 24-hour health club, andBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    67

  • Very Good

    38

  • Good

    11

  • Reasonable

    8

  • Bad

    2

Travelers profile
  • Business

    22

  • Couples

    27

  • Solo travel

    9

  • Family

    45

  • Friends getaway

    8

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Mrs. Wright

Reviewed 15 november, 2020

Stayed overnight with a friend heading back from a conference. We were exhausted and checked in later in the evening. Super friendly night employee. The beds are amazingly comfortable, and I wanted to bring the pillows home! For the price, this inn is way above what I expected in quality, comfort, and cleanliness. Just a couple minor things: a used soap was left at the bathroom sink, that I tossed immediately. I had to prop the tub stopper open so I could shower without filling the tub. Wide selection of cold drinks and snacks, but would have liked to have seen some healthy snack options for those of us needing low to zero carb/sugar. Morning employee was friendly and very conscientious in keeping surfaces cleaned/sanitized for anyone concerned about germs 😉 Thank you for a great night of rest and welcoming staff! Already talking about staying here next trip based on this experience.

BamaBeanie

Room wasn’t cool enough, staff indifferent

Reviewed 25 july, 2020

Our family business rented 3 suite-type rooms for 3 nights. We checked into our room late on the first night. The AC was off and the room was hot—even though we booked days in advance and the hotel knew we were all coming. We were in town for family business and spent little if any time at the hotel other than to sleep. Our room was never cool enough when we arrived at night despite our complaints and requests to keep the AC on all day. We checked out a day early and spent our final night at another hotel whose staff went above and beyond the call to accommodate our needs for air conditioning. Because we now own property in the area, we will be visiting Pell City often but we won’t be staying at this hotel.

Shenanig

Good value

Reviewed 1 february, 2020

I recently stayed at the Comfort Suites in Pell City to attend a funeral of a long time friend of the family. I’ve read mixed reviews of this hotel so I can only speak of my recent stay. I found my room to be clean with the only complaint being the wall unit for ac/heat gets a little noisy when it cuts on. The bed was comfortable although I had a hard time falling asleep due to the pending service I would be attending the next day. I missed the breakfast in the lobby so I had breakfast at the Cracker Barrel next door. I would be remiss if I don’t say a special thanks to Savanna, at the front desk, who allowed me a late check out because the funeral was going to take place a few hours past my scheduled check out time. Her kindness and understanding is commendable and greatly appreciated. I have given both positive and negative feedbacks over the last several years on TripAdvisor and I will give a thumbs up for this hotel and staff. John Dunlap

tigerfan43341775

Worst customer service ever!stayed two night shouldnt have stayed the first night the night employees are racist

Reviewed 9 december, 2019

The only good thing about this hotel is breakfast the Hampton inn is within walking distance for 15 bucks more you can stay in luxury , my skin may be black but money is still green well plastic either way its good.

Nomad646100

Needs attention

Reviewed 26 august, 2019

Well, I read the reviews but mine is a tad different. First of all, the hotel was dark and depressing. Even the lobby. The room had dim lights. The sink and tub stopped up. The paint was touched up in a different color. Some places needed paint. The bed was "alright" but sunk on the edges. There is a 32" inch tv with a 2" black border. When is Comfort going to get decent televisions? Not hd . The buffet very limited. Cereal stale. You can still hear road noise; luckily I have a sound machine. Compressor kicks on and off. Oh, I had to dust the coffee machine and the desk too.

Annatha