Based on 647 review
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This cosy hotel is in Airport Area. Fairfield Inn Philadelphia Airport features a total of 109 units. Those staying at this establishment may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The hotel provides 24-hour reception.
Check-out ends at: 11:00
severalFree self parking
Reviewed 13 december, 2021
The location only has one ice machine. It didn’t work for the two days we were there. They weren’t well staffed and accessibility to the workout center was very limited. No shuttle service. The staff were very subdued not friendly at all. We didn’t take advantage of the breakfast unfortunately
Reviewed 26 december, 2020
I have been to many Marriott hotels and they have been outstanding. The Fairfield Inn is not one of them. The first room they gave me was bad. Tv was falling from the stand, and the bathroom light were not working. They gave me a second room . This one was just as bad. See pictures below. Carpet ripped at the entrance door, a pink substance on the toilet, and a bathtub not fully cleaned. I came to town taking care my sick Father. I am stressed about that. The hotel that I choose shouldn’t be stressful at all. J. Sullivan firstname.lastname@example.org
Reviewed 12 february, 2020
Rashes was at my terminal in 5 minutes. He was chatting and helpful on the ride to the hotel. Very pleasant and happy. Trayvon at the front desk was engaging and professional. Rooms clean and quiet. Great breakfast buffet
Worst hotel and stay
Reviewed 19 november, 2019
This is my feedback on my stay at Four Points. Outside of them giving such a hard time arriving and I was using points that were gifted to me. it took over an hour for me to check-in . My room was not up to par at all. The sheets on the bed I started to sleep in once I finally got settled in had a hole in them(I have a Picture). I then looked to go take a shower and noticed the base of the showerhead coming out of the wall, and one of the rags were stained. Once I showered, I called down to the front desk several times and no one picked up the phone for my 1st-night over. Finally, I got so tired that I just went to bed only to be awakened by the loud noise of the HEAT turning on and off. I tried to look for another hotel but they were sold out. I was using Marriott points and I still got charged plus an additional $50.00. Every chance had, I went to leave out from the hotel, I stopped at the front desk, it was too crowded and I would have been late for my work events over the weekend. Parking: on the hotel website it stated parking was $12.00 daily.There was a sign that read when you enter and leave that the price of 14.50 would be charged PER DAY. However, they don't tell you that this is actually charged EVERY SINGLE TIME you leave out even within the same day. I definitely didn't mind paying for parking but the sign is very much so misleading. Lastly, Monday morning around 8:30-9am, there was a loud knock that wouldn't stop. I finally yelled yes, can I help you? The woman then asked what time was I checking out? I asked if check out was at noon or did something change, she then said no worries, have a nice day and walked off. In my mind and as long as I have been traveling, I have never had someone ask when I was actually leaving their establishment. I immediately began to gather my things and it took me a while but I left as soon as I could this morning. i do not recommend this hotel.
Common courtesy is really needed
Reviewed 19 october, 2019
The hotel is clean, well located somehow expensive these days. What is very frustrating for any guest/customer is being treated badly just for the sake of it. Evening check-in Friday 10/18 was really a bad experience. If our Bonvoy app is supposed to accelerate the process and make it easier for your “members”, than avoid your customers having to deal with a nasty person who doesn’t greet back, does not make eye contact and does not interact in a decent manner. There’s a brand to protect and while nothing is perfect, this is very amendable and easy to fix. That might also apply to your late night front desk who at least responds when spoken to. If your pool is under construction, at least point it out on your website to avoid misleading potential guests when making decisions on where to stay, as you advertise an indoor pool. I’m still staying until tomorrow room 129 to make sure this review is real and I hope there’s no retaliation while still staying here.