One Small Annoyance, but Otherwise Loved It!
Reviewed 22 August, 2021
Just returned home after a weeks stay and truly enjoyed it, particularly the access to the JW Marriott Desert Springs for dining and pool access. Loved the many sidewalks throughout the complex for early morning walks that were well maintained and felt safe. A real bonus was the shopping center within a stones throw with an Albertson’s grocery store, as well as lots of good restaurants, especially The Keg Steakhouse. We had dinner there one night and it was truly a first class dining experience. We also ate at the Yard and was underwhelmed, but it’ll do in a hurry. The best part was how quiet it was throughout our stay even though we had a first floor villa on the edge of the golf course. I had initially asked for a top floor villa when I made the reservation, but Lauren calmed my fears at checkin that we’d like the villa assigned more than the top floor villa they had available and it turned out to be fine.
My only complaint has to do with Marriott not offering housekeeping to owners, even on request due to COVID (which I can understand to an extent) but only giving amenities that last one or two nights in each Villa when most guests are staying a week. Getting up in the morning and having to call and wait for a bar of soap is ridiculous and then when you get it they bring you two small bars that are only big enough for two showers for 2 people. The same was true for the lotion and shampoo. We would obviously shower each morning then again before going out to dinner since most days we spent time at the pool as well as exercised, so almost every morning we were out of something and had to call and then wait for delivery. You would have thought that after the first couple mornings they would have gotten the message and sent enough to last more than one day, but they didn’t. In fact, after the first couple days, we made a game of it and started taking bets on how many bars of soap, shampoo, or whatever, they’d bring. It was crazy. MVC properties are designed for long stays, not one or two nights like a hotel, so buy larger size products, not the same stuff you put in a hotel room. If you’re going to use the same size as you use in hotels, then leave enough to last a week. The kicker was that the housekeeping staff would bring the stuff and after handing it over stand there for a tip! Sorry, but NOT, and I’m not going to go out and buy soap, shampoo and other amenities Thai I expect MVC to supply, unless it’s a special item.
Other than that, which was more an annoyance than anything else, we enjoyed our stay and highly recommend the property. It’s clean, well maintained and in a great location.
Awesome spot for family vacation
Reviewed 26 July, 2021
We just returned from a fabulous week at this resort and I just can’t say enough good things about it. It was our first time visiting Phoenix and we loved everything about this resort. It was clean. The staff was kind and helpful. The villa was spacious and the beds were very comfortable (and that’s rare)!
The daily schedule of activities for kids was great - and to our surprise, everything was included. No special charges for the kids to paint magnets and coasters, create sand art vases, play candy bar bingo, etc. We have found that most of the times resorts try to squeeze every penny out of you and that was not the case here. Every day at 1 pm the staff even rounds the pool with a cooler of popsicles and hands them out to everyone - the kids and the adults. Simple, yet special.
The amenities are top notch. The pools and hot tubs are awesome. Our kids loved splashing around in the water falls and playing water basketball. They even have a large storage box poolside filled with balls and pool toys. Especially helpful for those who fly into town. As a guest at this resort you also have access to the pools at the JW Marriott right across the street. It’s $10 to park there. We drove once but then realized how close it is and walked the other two times we went over to the JW. It took about 10 minutes to walk - easy and free. The pool there has a water slide (42” height requirement) and a fairly large lazy river. The grounds were beautiful. Definitely worth spending a pool day there.
We spent one day at the Arizona Science Center. I recommend it if you are traveling with kids. Many neat interactive exhibits. Our kids learned and had a ton of fun too.
We also did a day trip to the Grand Canyon. It took about 3 hours and 15 mins each way and was worth every single minute of drive time. It. Is. Amazing. Go!! And if you do, take the route through Sedona to get there. It adds about 15 minutes of drive time but it allows you to drive straight through the famous sites of Sedona and it was beautiful. We stopped a few times to take pictures and take in the red rock views. We considered a tour bus but for a family of five it would have cost nearly $1000. It was a pretty direct and easy drive and entrance to the park was only $35 per car. We left Phoenix super early in the morning, so no traffic and we got to the Grand Canyon before the mad rush for parking spots began.
Lastly - we found three super restaurants near the resort that I want to recommend. For breakfast - Snooze was awesome. During our one week trip we went there three mornings (unheard of for our family as we typically like to try different places). Food is delicious and staff is so friendly and happy. Good kids menu, with reasonable prices. And if you drink coffee they will offer you one for the road when you pay your bill. For lunch or dinner - we loved Yard House. And for dinner - highly recommend The White Chocolate Grill. Save room for the white chocolate brownie for dessert. So good!!
Enjoy this resort! It’s a great find!
Marriott canyon villas
Reviewed 20 June, 2021
I am very disappointed in how Marriott is continuing to use COVID as an excuse to eliminate many of the amenities that we as ownership have paid for in our continuing increases in yearly maintenance fees. The date is June 20th 2021 and while AZ is wide open they continue to prevent you from enjoying the pool with floating devices using the insane reasoning that blowing up the tubes could transfer your breath/saliva into the tube and if it were to escape it could contaminate others in the pool. Are you serious? They just now closed the main pool because someone fell and might have had a few drops of blood fall into the pool. See the CDC recommendations on this in my photo!.
The van that they used to have that piloted people to and from the JW Marriott is no longer available but you can drive there and pay a handsome parking fee. Really!
Marriott is all about the bottom line and have raised prices at every opportunity available! So sad.
Week of relaxing and enjoying sun
Reviewed 6 June, 2021
3100 building, 1 bedroom overlooking the kid's pool. Was thinking it was going to be noisy with the kids but it was pretty quiet for the whole stay. Pleasantly surprised. Resort is update and modern; very clean and Arizona beautiful. We went the week before Memorial Day to avoid crowds and it was wonderful. Staff is exceedingly nice and welcoming without pushing their vacation properties too much, too. Highly recommended! Was just my husband and me, too. They had JUST changed their mask requirement to only if you weren't vaccinated, too.
Beautiful, well-maintained property
Reviewed 17 May, 2021
If you are familiar with any of Marriott's Vacation Club properties, you know what you will get at Canyon Villas. The property consists of a variety of villas where, except for the one bedroom, you'll have a large family area, laundry facilities, an eating area and a full kitchen. The one bedroom is basically a hotel room with a fridge, microwave, sink and coffeemaker. All the rooms are very comfortable and well maintained. The property itself includes 2 large pool areas, hot tubs, a kiddie pool, a kids play area, an exercise room. There is a pool bar where light food is served but we saw no wait service as we've seen in other properties. Canyon Villas is part of the same complex as a giant JW Marriott Conference Center and Hotel and a golf course. Very close to a huge center featuring just about every retailer around and a number of good restaurants. If you like the villa concept, you will like it here.