Based on 93 review
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The newly renovated SureStay Hotel by Best Western Pigeon Forge is located in the heart of Sevier County. Steps away from WonderWorks, Titanic, Hatfield & McCoys, Hard Rock Cafe, Smoky Mountain Opry, Tanger Outlet® Mall and more. Just a short drive to Dollywood, Gatlinburg, Smoky Mountain National Park, Ripley's Aquarium and much more. All new rooms, renovation completed in Spring of 2018. 100% non-smoking, exterior corridor hotel. Room options include: non- smoking 2 queen beds, about 280 square feet, non-smoking king bed about 220 square feet and non-smoking king whirlpool about 280 square f...More details
Check-out ends at: 11:00
Reviewed 31 october, 2021
room smelled, pulled back the covers, stains on sheet, went to office and asked for clean sheets and change them myself, went back to room, pulled off sheets, BLOOD ALL OVER THE MATTRESS PAD WE LEFT!!
ONE OF THE WORST
Reviewed 20 september, 2021
Crappy stinky cigarette smelling room with mattresses that are horrible, air conditioner that was last cleaned in 1988 dirt in the corners..I did not want to look under ANYTHING... and crappy amenities. No coffee maker, no hair dryer..just all in all a Sh#t hole. Oh and God forbid you leave anything in the room! They won't try and contact you to return it..it will be gone//supposedly discarded but I think we all know the truth. Do yourself a favor and keep looking..its not worth $0.02.
Reviewed 17 august, 2021
My husband and I met at a spot called, Apple Valley in Georgia 23 years ago. Now that we are retired in Tennessee, we decided to spend our anniversary in Tennessee to limit the lengthy driving and travel precautions. We found the 'Apple Valley Inn' near Pigeon Forge and made it right back to a place that is named same as our first meeting place! We could not be more pleased with everything about this quaint and peaceful place. From the beginning, Sashanna, the beautiful lady who helped us check in, treated us like family. She went above & beyond to make sure we had everything and more that we may need during our (4) night stay with them. We stayed on the 2nd floor in the room on the very end. It was quiet, clean, and perfect for the two of us. We enjoyed the many surrounding attractions/restaurants that were mostly in walking distance. We were never bothered by any noise, staff, nor the other guests; it was so pleasant. Thank you Apple Valley for helping us go full circle back to the name where our love story began. Thank you Sashanna for going out of your way to welcome us. We hope to return soon as the world becomes a bit safer. We could not have chosen a more reasonable rated, clean, peaceful and nice place to spend our anniversary together. Thanks for making it special.
Reviewed 20 july, 2021
Originally planned a 2 night stay. We arrive was given a 1st floor room because of medical conditions . Once in the room I always check for bedbug. Thankfully found none but what I did see was filthy baseboards, horrid bathtub drain, no extra lock on door, unfinished trim, bedding that was stained and a filthy chair! Asked to leave but was going to be charge for 1 night so we were shown an upstairs room. This one was some better and we stayed. The 2nd room still didn't have a 2nd door lock, dirty bed topper, dirty baseboards, ughh. It could be good place but needs a good bit of work and SOMEONE to do work and cleaning!!
5 Day Stay
Reviewed 18 june, 2021
Property was Newly renovated. New Flooring in rooms. , New paint., Plenty of Hot water for bathing. Window type Air conditioner produced Cold air. Red light to get out into Parkway Traffic which was a BIG Plus. .. Dirty laundry & Trash has to be placed outside door or taken to office for replacement.. The room also had NEW Frig, Microwave, and Coffee maker.. Ice Machine was working and produced plenty of ice. Window covering was worn but clean. My only problem with the property was we paid for 5 days up front ! We had an accident and really needed to go home! However Property would not reimburse us for unused nights so instead of loosing 3 nights we stayed with broken Glasses . We asked the Front Desk Clerk that was their every morning about $$$ back and he said NO. .So we stayed!