Based on 142 review
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Situated in Crete,in the scenic village of Piskopiano , the Stelva Villas provides 3 star accommodation. Car parking is available on site. The hotel offers an outdoor swimming pool with separate children's pool and offers self- catered accommodation . An airport shuttle service is available from the hotel . All rooms feature a balcony or a terrace, a bathroom with shower and toilet, telephone, satellite TV, a kitchenette with a fridge and a safe. The Palace of Knossos and Archaelogical museum of Heraklion are at 30 km away.International Airport of Heraklion is 23.4 km away.
Check-out ends at: 11:00
Reception servicesLuggage storage
Pay the same and stay better
Reviewed 19 august, 2019
Rooms are really old, beds are the worst cant sleep. Through the window smells like cat poo all evening. shower has not been cleaned in a long time you cant see through the glass you cant even fit properly and we far from big. No bath mats in a shower considering shower door is not closing and shower head sprays water everywhere plus on a note we been given says if you put towels on a floor you will get charged 10€ ask for bath mat ?! isn’t a bath matt should be there already when the floor is super dangerous wet. we get one toilet roll and have to think how much we are using not to run out until cleaner will bring more. Why on holidays i need to be thinking asking about toilet roll or bath mats surely it doesn’t take much effort to leave more i know its a budget hotel but i am a regularly staying in hersonissos and this was the worst hotel i been so far.
Reviewed 6 june, 2019
We arrived at around 11pm to a note asking to call a number. Which was fine. We were greeted by Spiros who seems very friendly. He showed us to our room. We was not impressed. It was filthy. We expected basic but obviously clean. He then showed us another 2 rooms. So we moved. To be honest. I wish we just left there and then as it wasn’t much better. I’ve stayed in 3* hotels in Corfu Rhodes Crete but this was the worst. We moved after 3 nights to a more relaxing.... 3* hotel, the only thing I would say is. SPYROS is a credit to the hotel. He tried his best to help people. Good on you!!!!
A very bad experience - COCKROACH INCLUDED!
Reviewed 19 december, 2018
First of all, when we arrived at the airport, the driver that was supposed to transfer us to the hotel seemed to have forgotten about us, and he showed up ”only” 40 minutes later (after we panicked and called the staff at Stelva Villas). The room we were given was small and dark (it only had a small window that remained covered all the time), so I would definitely not recommend it for claustrophobic people. It also smelled very bad inside the room. Every time we entered the room from outside, there was a bad odour and we had to keep the door open for a long time. The bathroom was even smaller and, at the moment we arrived, it seemed very much like it had not been cleaned after the previous guest. The toilet was dirty. There was a tiny little shower, where you could barely move around (and you are hearing this from a tiny person); also looking dirty and uncleaned. The beds and pillows were uncomfortable (but lets just say this is understandable given the price we payed for the room). By by far THE WORST EXPERIENCE was finding a huge cockroach on the wall, one evening, when we came back from the city. And I am definitely not exaggerating, it was HUGE! We checked out the next day, earlier than we were supposed to. Even if we were entitled, we did not ask for any money back, for the last nights that we chose to spend elsewhere. I still cannot understand why it took us so long to realize that staying there was unhealthy (and this statement is coming from someone well aware of this field, as me and my boyfriend are both doctors). Another disadvantage may be the location and the distance from the beach). The staff seemed nice during our stay there. What really bothered me is their response after I reviewed the location on another site, that ended with this sentence: ”Next time please book a higher category of room but be also prepared to pay the price that comes with it”. That was totally unprofessional and showed a tremendous lack of consideration and respect for their clients, especially since we were entitled to ask for a part of the money back (when we left due to their conditions), but never did this. My advice: be very careful if you want to book this place; not everybody can afford a 5 star hotel, but we are entitled to a clean room and healthy conditions, no matter what the price is!!!!
Awful even for budget
Reviewed 27 september, 2018
Booked two rooms recently - left early to find another accomodation. Noisy all the time, as room was on main way to other areas. Cleaners very loud very early in the morning. Had bites all over from awful lumpy mattress. In Crete you cannot flush paper yet only cleaned every three days so you can guess the smell! At least they could empty the sh*t bin daily?? Parking horrendous, car park in a disused garden next to hotel and car bottoms when trying to access. Plus side, in a nice spot and quiet area and fair pools. Ok if you are 18-30s and out in Malia and never trying to sleep.
HEALTH AND SAFETY
Reviewed 15 september, 2018
our room was disgusting months of rotting food waste ,bare electrical wires , mouldy food waste in the fridge and freezer, I have photos of all the filth and safety issues if anyone wishes to see the pics ill be posting them all on face book very soon as for some reason my pics are not being excepted here. apart from this dump the village and locals are lovely and welcoming . please avoid stelva villas at all cost to avoid ruining your holiday . even some of the locals new what it was like there. PLEASE DO NOT BE FOOLED BY THE PICTURES THEY SHOW ON THEIR BOOKING SITE.