Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Calidad Westin casi nunca falla
Opinión escrita el 12 de Agosto de 2017
Todo bien, la calidad de los cuartos, comida en su restaurante, servicio a cuartos, ambiente, ubicación, servicio, etc. Ah, y el gimnasio amerita mención especial, es excelente! no es necesario llevar nada para hacer ejercicio, ellos te prestan todo: tenis, shorts, camiseta, calcetas, todo! y algunas cosas son totalmente nuevas, en su empaque original! Me encanto!
Opinión escrita el 20 de Mayo de 2014
Hotel bien localizado, infraestructura en concordancia con la cadena. Algunos fallos en cuanto a los servicios aunque se solventaron sin problemas. El servicio de conserje no ha puesto mucho interés en nosotros y nos ha recomendado un restaurante que estaba cerrado bastante lejos del hotel.
Great stay in the heart of steel city
Opinión escrita el 16 de Agosto de 2021
Visiting colleges in the area with our kids. We stayed one night at the Westin downtown. The area was clean, quiet and friendly. Hotel staff was pleasant and our rooms were clean, modern and quiet. The elevators were speedy and clean as well. Walking distance to restaurants, stores and desert shops made the stay even more convenient.
Very very disappointing
Opinión escrita el 2 de Agosto de 2021
Heads up, this property seems very poorly managed. There’s a lot of right hand left hand disconnect. Some of this is likely due to the pandemic and many junior staff
1) if you are a Marriott members of platinum or above there’s no breakfast on weekends
During the weeks there’s nothing
The staff doesn’t differentiate between welcome amenity and your breakfast, as with most properties there’s no lounge and it’s wildly inconvenient to have a property located next to the convention center that doesn’t have breakfast or dinner last 8 pm
2) The parking also, on weekends there’s a valet
During the week, nothing and it’s a mess, doesn’t seem at all safe for female business travelers
Self park leads you to one of the worst designed parking decks
with no signs to direct you to the elevators or where you should park
Staff appears rather nonplussed if you try to give Feedback (I suspect they didn’t care)
Unless you are attending a convention
And those don’t exist yet
Find somewhere else to stay
3) they don’t mention this but there’s no maid service. So make your own bed and if you need water
The front desk doesn’t have any
But you can purchase some in their grab and go store
And if you do decide to book this property despite the above warnings, your GPS using only the address will take you to exit 78B which is a pretty rough part of town
So input to your gps “the convention center” to save you the extra 22 miles you’ll go out of your way (11 miles each way) because the Marriott app doesn’t include zip codes
Opinión escrita el 1 de Agosto de 2021
I like the parking garage because it’s easy to get in and out. Numbered spaces make it easy to find your car.
Room 1207 was spacious with 2 beds, desk, fridge and chair-sitting area.
Beds were comfortable and had nice linens. Nice view of the city. Starbucks coffee in the room.
Bathroom is a little dated with a low countertop so you have to lean over to brush your teeth. Shower was more up graded with rain shower head and hand held sprayer. Nice to have choices. Water pressure is ok. Bath towels were hard and cheap and felt like a bit like loofah. I expect a little nicer towels in a $300 room